I waited 30 minutes for my food then my Krystal’s was old and cold . I went in to get hot Krystal’s and they still gave me old Krystal’s I submitted an online complaint and tried to call the location no answer , response or call back .Update: the district manager called and was extremely nice and they’re going to remake my food.
Atmosphere: 1
Food: 1
Service: 4
Jensen Usry
Just wow.pull up for 20 mins and 2 drug deals.
Atmosphere: 1
Food: 1
Service: 1
Erik Hall
Dining room was closed a full hour before the signage said. Had to eat on the road.
Atmosphere: 2
Food: 4
Service: 4
Jensen Elizabeth
They take your money and ask you to pull up. Leaving with cold fries and hella dissatisfied. I don't know why I keep coming back here. It's the same awful experience every time.
Atmosphere: 1
Food: 1
Service: 2
Susan Lovett
Bad ☹️
Atmosphere: 1
Food: 1
Service: 2
Larry Morrow
Found 2 long hairs in one of my
Atmosphere: 1
Food: 1
Service: 1
April Bell
Just wow 4 people working and people are having to wait over 20 mins and still don't have there food
jason Williams
Entirely too long of a wait time told it would take 20 minutes to make me 4 Krystal’s. This isn’t the first time I’ve had issues at this location, if they can’t properly staff and or run it they should just close it
Food: 2
Service: 1
Rita BROWNLEE
My order was slow and cold when I got it after a 15 minute wait. There were only 2 employees in the entire restaurant AND the drive thru speakers were not working. I promise I won't visit another Krystals' .
Atmosphere: 1
Service: 1
Brian K. Davis Sr.
4 stars as far as Krystal's. You can't really compare them to any other restaurants. This is one of my favorite Krystal restaurants in the area.Parking: Plenty
Recommended dishes: Bacon Cheese Krystal, Chili Cheese Fries
Staff was extremely rude laughing at customers. Because they tried to order krystals. The only reason they would not sell them to me because they wanted to give it to the drive through. How do you not have krystals. Is at krystals. Told me it would be a half hour. This is a fast food restaurant. Absolutely ridiculous
Christopher Hendley
Always my favorite place to eat burgers are the best.
Atmosphere: 4
Food: 4
Service: 4
Tracy Rahn
Service suck ,10.00 am he said he not making Krystal hamburger yet. Did not buy a thing.
Atmosphere: 1
Service: 1
Trace Waller (Tdubz)
Just went to drive thru at 7:30pm, 1st thing the guy says is there’s a 20 min wait on Krystal’s. We say we don’t want any Krystal’s but we would like some large chocolate milkshakes. He says they don’t have any milkshakes. He offers no explanation just repeats “no we don’t”. There are no vehicles in the parking lot and only one vehicle at the window in front of us. I thought Krystal’s should know how night shift is handling their customers and not caring about losing revenue.
Brandon Cox
We waited at the drive-thru ordering screen for nearly 15 minutes after being asked to wait a moment. We were asked after we waited if we were picking up a Door Dash order, which we were not. We were then told they were closed. This was at 6:20pm on a Saturday.This was a very displeasing and frustrating experience. Either a restaurant is open and taking orders or they are closed. You should have signage if you are not open or if you are only taking online orders. I understand that staffing may be an issue, but a restaurant is either able to take orders or they are not. They should be open or closed, that is it.
I waited 30 minutes for my food then my Krystal’s was old and cold . I went in to get hot Krystal’s and they still gave me old Krystal’s I submitted an online complaint and tried to call the location no answer , response or call back .Update: the district manager called and was extremely nice and they’re going to remake my food.
Atmosphere: 1
Food: 1
Service: 4
Just wow.pull up for 20 mins and 2 drug deals.
Atmosphere: 1
Food: 1
Service: 1
Dining room was closed a full hour before the signage said. Had to eat on the road.
Atmosphere: 2
Food: 4
Service: 4
They take your money and ask you to pull up. Leaving with cold fries and hella dissatisfied. I don't know why I keep coming back here. It's the same awful experience every time.
Atmosphere: 1
Food: 1
Service: 2
Bad ☹️
Atmosphere: 1
Food: 1
Service: 2
Found 2 long hairs in one of my
Atmosphere: 1
Food: 1
Service: 1
Just wow 4 people working and people are having to wait over 20 mins and still don't have there food
Entirely too long of a wait time told it would take 20 minutes to make me 4 Krystal’s. This isn’t the first time I’ve had issues at this location, if they can’t properly staff and or run it they should just close it
Food: 2
Service: 1
My order was slow and cold when I got it after a 15 minute wait. There were only 2 employees in the entire restaurant AND the drive thru speakers were not working. I promise I won't visit another Krystals' .
Atmosphere: 1
Service: 1
4 stars as far as Krystal's. You can't really compare them to any other restaurants. This is one of my favorite Krystal restaurants in the area.Parking: Plenty
Recommended dishes: Bacon Cheese Krystal, Chili Cheese Fries
Restaurantji Recommends
Staff was extremely rude laughing at customers. Because they tried to order krystals. The only reason they would not sell them to me because they wanted to give it to the drive through. How do you not have krystals. Is at krystals. Told me it would be a half hour. This is a fast food restaurant. Absolutely ridiculous
Always my favorite place to eat burgers are the best.
Atmosphere: 4
Food: 4
Service: 4
Service suck ,10.00 am he said he not making Krystal hamburger yet. Did not buy a thing.
Atmosphere: 1
Service: 1
Just went to drive thru at 7:30pm, 1st thing the guy says is there’s a 20 min wait on Krystal’s. We say we don’t want any Krystal’s but we would like some large chocolate milkshakes. He says they don’t have any milkshakes. He offers no explanation just repeats “no we don’t”. There are no vehicles in the parking lot and only one vehicle at the window in front of us. I thought Krystal’s should know how night shift is handling their customers and not caring about losing revenue.
We waited at the drive-thru ordering screen for nearly 15 minutes after being asked to wait a moment. We were asked after we waited if we were picking up a Door Dash order, which we were not. We were then told they were closed. This was at 6:20pm on a Saturday.This was a very displeasing and frustrating experience. Either a restaurant is open and taking orders or they are closed. You should have signage if you are not open or if you are only taking online orders. I understand that staffing may be an issue, but a restaurant is either able to take orders or they are not. They should be open or closed, that is it.
Atmosphere: 1
Food: 1
Service: 1