Dunkin'

3941 US-78, Snellville
(678) 353-6205

Recent Reviews

J. Mei

Poor customer service.

Service: 1

Ron Demoss

Very poor product and customer service

Michelle Dukes

Fast and clean.

Atmosphere: 5

Food: 5

Service: 5

Melany Lopez

Great product and clean

Atmosphere: 5

Food: 5

Service: 5

Shi Williams

Horrible service don’t use Apple Pay unless you have the card they will not refund. Apple Pay changes the last 4 number on receipt for customer protection. Called the customer service was on the phone for 45mins.

Atmosphere: 2

Food: 1

Service: 1

Nika B

This is the most helpful and polite location. Always great customer and pleasant workers who don't look like they completely hate their job. Keep up the great work!

Service: 5

GandJ Booth

Getting sweets.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Donuts

Emily Seeger

Somebody needs to remind these folks that they're in the customer service business. Friendly service is non existent at this

Atmosphere: 1

Food: 5

Service: 1

Alexis Scales

This has to be one of the most disappointing locations I've been to in a while. I ordered 2 hot coffees with cream and sugar. The employee took my payment and walked away. We sat there thinking our coffees were just taking longer than normal 5 to 10mins, maybe a fresh pot of coffee but another employee walked over with a different drink. We advised her of our order and she handed us 2 coffees that were just sitting at the counter. As we drove away (with coffee that tasted just like warm milk) we saw the employee that took our order in thr front on his phone. Absolutely an unprofessional location with horrible coffee!!

Atmosphere: 1

Food: 1

Service: 1

davin mintz

This was a terrible experience. We went to the window and what sounded like a drunk girl greeted us and then decided to go mute and turned off all lights and stopped answering without as much as an apology or at least let us know that you close at 9:45 pm. We will never go there again. You are foul!

Service: 1

Trina

Great service. Very nice man working the drive thru. Great chai latte and the doughnuts were fresh at 2pm which is hard to find anywhere.Vegetarian options: I am not sure if doughnuts aren’t vegetarian. I know there are plant based milks to add to your coffee, tea, etcDietary restrictions: They have plant based milk. Yeah!Parking: A parking lot with parking placesKid-friendliness: Lots of goodies for kiddos

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant, Avocado, Strawberry Frosted Donut with Sprinkles, Blueberry Muffin, Chocolate Frosted Donut, Grilled Cheese, Blueberry, Dozen Donuts, Mango Pineapple Dunkin

Scott Andrews

Stopped by on our way to see family. Glad we did. Fast friendly service. Very clean, serving area, dining room, restrooms (they keep locked :) and parking lot.The employees were cheerful and wasted no time preparing our order. The avocado toast was nicely prepared.Recommended.Parking: Easy in and out.Wheelchair accessibility: Spaces at the door.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Avocado, Donuts

Myra Coria

Great place to do homework! Quiet and gets my large iced coffee with creame and splenda right! Thank you!

Atmosphere: 5

Food: 5

Service: 5

Ce Steph

Always met with a smile when driving thru in a rush for night shift coffee.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Blueberry, Donuts

Steven L.

Went inside since the drive thru line way too long. Ordered a wake up wrap, it took 14 minutes. I asked 3 different people about my order and no one even said a word to me. They always went to the back and when they came back out, no update or comment about my order. After the third time,the guy in the back put my order down on the counter without a word. I get it if the place is busy, but are they training them to NOT talk to their customers and to be not personable. And you want me to leave a tip? Not the first time this kind of rudeness has happened. If you are that unhappy in your job, go to work elsewhere. I'd rather work with automated robots, rather than the inhospitable humans at this location!

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