Fast service with usually a smile lol. Order an iced or hot coffee, Frappuccino, iced or hot tea and a snack from here. This is the Starbucks located within Macy's, Mall level. I had to ask them which one because there are so many Starbucks that pop up in the Yelp app. Holiday drinks are available along with holiday cups. Look around and see all the holiday gift items for sale. This Starbucks is clean and very busy. The holiday decor spices up the atmosphere.
Angel H.
This is the Starbucks inside of Macy's Ala Moana across from the Lanai Food Court. I come to this location a lot. Actually, I go to many Starbucks a lot. I like to complete my challenges to get stars. Sometimes the line is long here, sometimes it's not depending on the time of day.I've always received great service from the baristas. They're efficient, nice and never messed up an order. The only thing that I don't like about this place is that there are no tables or chairs on the inside to utilize. They have seating on the outside, but it's usually hot. I just grab and go from this location. If I need somewhere to sit I just take it across the way to the food court where it's air conditioned.
Irene M.
My sanity stability...One of the earlier Starbuck to enter the mall they do share the space with Macy's and though don't have the usual indoor seating to work, study or chill does have that neighborly convenience with the food court next door.At one point it wasn't my favorite location as they staff there seemed like they needed the extra shot more than we do so unfriendly and just more into talking among themselves than working so I did avoid it until recently.Yes those staff are no longer there and these current ones are a true delight I don't make my drinks super crazy just the usual with milk alternative and usually bring my personal cup. Did you know you not only get ten cents (in return for using their cup) but an additional 25 stars! That's a huge bonus to be eco friendly which is great and does makes me feel like I make a difference and every bit counts.Thank you for making it all work we do appreciate it and I just love this clean and friendly place!Thank you!
Ema Kaululaau
Cashier Makayla was super nice at the Macy's Starbucks
Paul Klink
They closed their bathroom for customers and guests... nearest one is very far away on a different floor. Go b4 u Go
Google user
Handy spot for quick cuppa and a snack when at Macy's (or anywhere ) in Ala Maona. Enter via Macy's, or the walkway near the food court/carpark.
Tea N.
They're always so quick and efficient. I placed a mobile order for two peppermint mochas and went in the store immediately after. I stood in line behind just one customer to purchase holiday gift cards. Before that customer even finished her order , the barista was already calling out my name!! The reason I am writing this review is I asked if they had any of the old cup caps left. The worker knew immediately why I was asking and said no but we do have these stickers you can place over the opening ! ( so it doesn't spill while driving )He was the first person to ever offer me that!! I didn't even know these stickers existed !!! Thank you!
Eric R.
" I love the attention but I don't like too much of it..." - EminemAla Moana Center is one of the largest outdoor shopping centers in America. It's busy and walking is inevitable, so running errands, little shopping here and there can wipe you out! Good luck with finding an Eminem cassette tape, but... Starbucks come save us! I came to this Starbucks, at the entrance of Macy's, with Queen Bee Kyra K. and Queen Fierce Mila E. This location was actually a regular stop for me when I did photography in the area. As we walked in... we were greeted with a line and people standing around for their orders. This is not a sit-down location per se, so expect a location filled with a rave vibe. Ordering is typical, as we ordered at the counter, I presume mobile orders are available as well. Service was cordial and fast considering how busy. I ordered seasonal Peppermint Mocha, Mila the Thai Walls (only in Hawaii), and Kyra ordered her "Kyra special". Thanks again Bee for the needed boost! While waiting there's lot's of retail merchandise to peruse and that's what Mila did - adding Hawaii mug to her collection. In the end, Queen Bee resolved her honey issues at the Apple store and Queen Fierce got her Le Chic at Reformation! I never did find an Eminem cassette tape or heather gray hoodie! Many coffee options at Ala Moana Center to consider. Yet, Starbucks will always be there for that consistent cup of coffee. Not my fave location, but considering how efficient employees are I'd return if wandering the mall and jonesing the bean!
Tony Wenz
Handy spot for quick cuppa and a snack when at Macy's (or anywhere ) in Ala Maona. Enter via Macy's, or the walkway near the food court/carpark.
@Nacron
Don't go to coffice, only 4 tables and they covered up the outlets.
The customer service at this Starbucks is amazing. Before reading on, I'd just like to say my rating is based solely off of customer service, because I think most Starbucks are basically the same with serviceable, but overpriced drinks. However, I will choose to go to certain Starbucks more frequently if they have good customer service. Before coming here, I had tried to go to the Starbucks in Target, but they had few food options when I went there, and the cashier looked like she was not having a good day. I decided to go to another side of the mall for a Starbucks located in Macy's. The last time I'd gone there, there was a nice cashier named Brett, and he was still super friendly, making sure to wish all the customers a good day. He even gave me a water without me asking, just because he thought it would help with the croissant I ordered! The rest of the staff was also super responsive and helpful to the customers, one member going out of his way to walk up to an elderly woman who hadn't heard her name, and made sure she had her order. All the workers here deserve a raise!
L K.
I go here because it's close to my job. This Starbucks is a gem. There's one person in particular I want to thank. Her name is Ashley. She is courteous, outstanding, professional with awesome customer service skills. In fact, the whole crew is amazing! Despite how busy they get they serve each customer with a smile. Please go and visit them! Thank you Ashley and Starbucks crew...YOU ROCK!
Chuck Davis
I go to this Starbucks. It's close to where I live. I bought these cups for my Niece.
Toan D.
Yeah so who hasn't been to a Starbucks and aren't they all basically the same? Well yep pretty much. So why write a review? Because this Starbucks checks all the boxes for what I need when I want to meet someone for coffee or just cruise on my own. Service: Fabulous! They usually have 2-3 employees working and they all seem totally dialed in on their jobs. Additionally, I see the same faces working which tells me there's stability with the staff . Even when there's a long line, they seem to get the orders out within 2-3 minutes with genuine good attitudes. Atmosphere: Oh yeah this one hits the OMG spot. Located in the back of the beautifully renovated lobby of the Ala Moana Hotel, this locale gets as comfortable as you'll find in a coffee house. Plenty of tables and chairs and yes they have outlets so you can charge your device while charging your brain matters with a double expresso with a splash of expresso. Plus I just like the atmosphere of a hotel. It makes me feel like I'm going somewhere. Parking: Sooo much parking on the 2nd floor of the mall. Park then cross the bridge to enter the 2nd floor of the hotel and take the escalator down to the lobby. Bathrooms located on the 2nd floor by the elevators ( you're welcome ) Coffee and Food : Yes they have them and they taste just like Starbucks coffee and food. Happy Coffeeing
Pedro R.
The staff at this Starbucks are top shelf! Great customer service they should be proud.
Fast service with usually a smile lol. Order an iced or hot coffee, Frappuccino, iced or hot tea and a snack from here. This is the Starbucks located within Macy's, Mall level. I had to ask them which one because there are so many Starbucks that pop up in the Yelp app. Holiday drinks are available along with holiday cups. Look around and see all the holiday gift items for sale. This Starbucks is clean and very busy. The holiday decor spices up the atmosphere.
This is the Starbucks inside of Macy's Ala Moana across from the Lanai Food Court. I come to this location a lot. Actually, I go to many Starbucks a lot. I like to complete my challenges to get stars. Sometimes the line is long here, sometimes it's not depending on the time of day.I've always received great service from the baristas. They're efficient, nice and never messed up an order. The only thing that I don't like about this place is that there are no tables or chairs on the inside to utilize. They have seating on the outside, but it's usually hot. I just grab and go from this location. If I need somewhere to sit I just take it across the way to the food court where it's air conditioned.
My sanity stability...One of the earlier Starbuck to enter the mall they do share the space with Macy's and though don't have the usual indoor seating to work, study or chill does have that neighborly convenience with the food court next door.At one point it wasn't my favorite location as they staff there seemed like they needed the extra shot more than we do so unfriendly and just more into talking among themselves than working so I did avoid it until recently.Yes those staff are no longer there and these current ones are a true delight I don't make my drinks super crazy just the usual with milk alternative and usually bring my personal cup. Did you know you not only get ten cents (in return for using their cup) but an additional 25 stars! That's a huge bonus to be eco friendly which is great and does makes me feel like I make a difference and every bit counts.Thank you for making it all work we do appreciate it and I just love this clean and friendly place!Thank you!
Cashier Makayla was super nice at the Macy's Starbucks
They closed their bathroom for customers and guests... nearest one is very far away on a different floor. Go b4 u Go
Handy spot for quick cuppa and a snack when at Macy's (or anywhere ) in Ala Maona. Enter via Macy's, or the walkway near the food court/carpark.
They're always so quick and efficient. I placed a mobile order for two peppermint mochas and went in the store immediately after. I stood in line behind just one customer to purchase holiday gift cards. Before that customer even finished her order , the barista was already calling out my name!! The reason I am writing this review is I asked if they had any of the old cup caps left. The worker knew immediately why I was asking and said no but we do have these stickers you can place over the opening ! ( so it doesn't spill while driving )He was the first person to ever offer me that!! I didn't even know these stickers existed !!! Thank you!
" I love the attention but I don't like too much of it..." - EminemAla Moana Center is one of the largest outdoor shopping centers in America. It's busy and walking is inevitable, so running errands, little shopping here and there can wipe you out! Good luck with finding an Eminem cassette tape, but... Starbucks come save us! I came to this Starbucks, at the entrance of Macy's, with Queen Bee Kyra K. and Queen Fierce Mila E. This location was actually a regular stop for me when I did photography in the area. As we walked in... we were greeted with a line and people standing around for their orders. This is not a sit-down location per se, so expect a location filled with a rave vibe. Ordering is typical, as we ordered at the counter, I presume mobile orders are available as well. Service was cordial and fast considering how busy. I ordered seasonal Peppermint Mocha, Mila the Thai Walls (only in Hawaii), and Kyra ordered her "Kyra special". Thanks again Bee for the needed boost! While waiting there's lot's of retail merchandise to peruse and that's what Mila did - adding Hawaii mug to her collection. In the end, Queen Bee resolved her honey issues at the Apple store and Queen Fierce got her Le Chic at Reformation! I never did find an Eminem cassette tape or heather gray hoodie! Many coffee options at Ala Moana Center to consider. Yet, Starbucks will always be there for that consistent cup of coffee. Not my fave location, but considering how efficient employees are I'd return if wandering the mall and jonesing the bean!
Handy spot for quick cuppa and a snack when at Macy's (or anywhere ) in Ala Maona. Enter via Macy's, or the walkway near the food court/carpark.
Don't go to coffice, only 4 tables and they covered up the outlets.
Restaurantji Recommends
The customer service at this Starbucks is amazing. Before reading on, I'd just like to say my rating is based solely off of customer service, because I think most Starbucks are basically the same with serviceable, but overpriced drinks. However, I will choose to go to certain Starbucks more frequently if they have good customer service. Before coming here, I had tried to go to the Starbucks in Target, but they had few food options when I went there, and the cashier looked like she was not having a good day. I decided to go to another side of the mall for a Starbucks located in Macy's. The last time I'd gone there, there was a nice cashier named Brett, and he was still super friendly, making sure to wish all the customers a good day. He even gave me a water without me asking, just because he thought it would help with the croissant I ordered! The rest of the staff was also super responsive and helpful to the customers, one member going out of his way to walk up to an elderly woman who hadn't heard her name, and made sure she had her order. All the workers here deserve a raise!
I go here because it's close to my job. This Starbucks is a gem. There's one person in particular I want to thank. Her name is Ashley. She is courteous, outstanding, professional with awesome customer service skills. In fact, the whole crew is amazing! Despite how busy they get they serve each customer with a smile. Please go and visit them! Thank you Ashley and Starbucks crew...YOU ROCK!
I go to this Starbucks. It's close to where I live. I bought these cups for my Niece.
Yeah so who hasn't been to a Starbucks and aren't they all basically the same? Well yep pretty much. So why write a review? Because this Starbucks checks all the boxes for what I need when I want to meet someone for coffee or just cruise on my own. Service: Fabulous! They usually have 2-3 employees working and they all seem totally dialed in on their jobs. Additionally, I see the same faces working which tells me there's stability with the staff . Even when there's a long line, they seem to get the orders out within 2-3 minutes with genuine good attitudes. Atmosphere: Oh yeah this one hits the OMG spot. Located in the back of the beautifully renovated lobby of the Ala Moana Hotel, this locale gets as comfortable as you'll find in a coffee house. Plenty of tables and chairs and yes they have outlets so you can charge your device while charging your brain matters with a double expresso with a splash of expresso. Plus I just like the atmosphere of a hotel. It makes me feel like I'm going somewhere. Parking: Sooo much parking on the 2nd floor of the mall. Park then cross the bridge to enter the 2nd floor of the hotel and take the escalator down to the lobby. Bathrooms located on the 2nd floor by the elevators ( you're welcome ) Coffee and Food : Yes they have them and they taste just like Starbucks coffee and food. Happy Coffeeing
The staff at this Starbucks are top shelf! Great customer service they should be proud.