This is my go-to Starbucks in the Ala Moana area. The line moves quickly and they always get my order right. Thank you for great service!!
Atmosphere: 5
Service: 5
Samantha Ross
This is my go-to Starbucks in the Ala Moana area. The line moves quickly and they always get my order right. Thank you for great service!!
Atmosphere: 5
Service: 5
Adriana P.
I usually go to Starbucks Ewa Wing at Ala Moana Sopping Center and generally they are good. Today however my drink was burnt and my pastry had been sitting on some water spilled on their counter. When I asked the barista for some half and half cuz my drink was burnt she smugly told " it shouldn't be". Well it was! I guess if you want to have coffee served with an attitude go to this Starbucks at 4pm on a Thursday. I'll avoid this location from now on.
Jackie K.
Let's set the scene. I ventured into this Starbucks, which is located on the street level of the Ala Moana Center. It's on the side of Surfer's Bakery and ABC Store. It's important to note that I went here around 5:15 p.m. on a Thursday evening. The day of the 50% off promotion for Starbucks' app users!It was crazy fun?! So many customers that you couldn't tell the order line from the wait line! I had to ask the people where was the line to order. The mood was festive and exciting for me! Some of the customers looked happy : ) and some, not so much : (. I considered leaving due to the number of customers, but I watched in amazement the sheer gut determination of the baristas to get those orders out!I literally wanted to shout out and clap my hands out loud for their frenzied work ethic. Here's to you all (clapping hand emoji). I stayed in line and placed my order for a venti Gingerbread Latte and a cup of ice. I wanted to try one of the holiday drinks. The Gingerbread Latte was spiced just right. The wait was long, but to be expected. The latte was nice, but the ice had coffee grains ? in it. So I tossed that away. I passed by here an hour later and I spied only three customers in store. I'm pretty sure the baristas needed the welcomed respite. Bravo Baristas!
Alpha
It's a Starbucks if you've been to one of them you've been to all of them. My go-to drink is a venta iced Chai latte with two shots of espresso and four pumps of classic syrup or if I'm feeling frisky I get brown sugar pumps instead and thai sides. Have a good coffee house experience.Vegetarian options: Get coffee and stay away from the milk,
super friendly baristas make the experience worth it! Mahalo and ALOHA!??
Atmosphere: 5
Food: 5
Service: 5
Jerry S
Great coffee and friendly staff.
Food: 5
Service: 5
Reny Lagasca
The staff at this small store is very accommodating and the service is efficient.
Atmosphere: 5
Service: 5
Minakshi Joseph
Great customer service Maggie Sophie and Rosa are
Service: 5
Darryl J.
I stopped in yesterday before starting work. It was surprisingly busy that early in the morning around 8:30am, which makes sense. There wasn't too long of a line when I got in though, so I was helped fairly quick. I didn't catch her name, but the cashier that assisted me was very patient. I wasn't able to get into my Starbucks app because I didn't update my device yet, and she was very patient and waited for me to figure out where I needed to go to get access. Her customer service skills were great. She made an effort to talk story with my while we figured that out, and kept the conversation going. I even came back a second time to get food and she checked with the other baristas to make sure that I got my order.I got a Brown Sugar Shaken Espresso with match cold foam added to the top. If you haven't tried it yet I highly recommend it. I normally get it with oat milk inside.
It's a Starbucks, like any other Starbucks. But Debbie needs to be fired. Waited 15 minutes while she chatted with one person and ignored the people waiting. A pilot in line had to leave because he ran out of time. No drinks were being made, just chatting with one person. Terrible customer service by one person.
Sam W.
At ground floor of Ala Moana Center. Service was quick and not many in line to place order. There were a four tables with pair of chairs for customer to sit. No outlets for electronics to recharge.Staff member were welcoming customers and friendly at the cash register. Drinks were quickly made.
Pat Kawakami
Great service every time!! This SBx is consistently busy, but they are always very patient and get our orders done timely! They have also helped to make suggestions when we aren’t really sure what we want! We frequent this location because of the great service.Vegetarian options: They have recently added Impossible breakfast sandwiches!Dietary restrictions: Oat milk, soy milk and other options available for all custom drinks.
Atmosphere: 5
Service: 5
Tavi Siochi
It's a Starbucks, so you know what you are getting. This one is convenient to access from the first level parking at Ala Moana.
Atmosphere: 4
Food: 5
Service: 5
Brian G.
Asked for an Venti Iced Coffee with Oatmilk. Barley poured any Oatmilk, gave me the drink hot. All good, easy fix. When I asked for a venti cup of ice, they refused to give me one because they're running low so they don't give them out... meaning I would have to purchase a venti cup of ice... after they were the ones who screwed up my order.. It is what it is, ended up leaving with my venti hot coffee and two grande cups of ice Wack experience, workers seem like they don't want to be there so I'm gonna chalk it up to a bad day for everyone. Still wouldn't recommend.
This is my go-to Starbucks in the Ala Moana area. The line moves quickly and they always get my order right. Thank you for great service!!
Atmosphere: 5
Service: 5
This is my go-to Starbucks in the Ala Moana area. The line moves quickly and they always get my order right. Thank you for great service!!
Atmosphere: 5
Service: 5
I usually go to Starbucks Ewa Wing at Ala Moana Sopping Center and generally they are good. Today however my drink was burnt and my pastry had been sitting on some water spilled on their counter. When I asked the barista for some half and half cuz my drink was burnt she smugly told " it shouldn't be". Well it was! I guess if you want to have coffee served with an attitude go to this Starbucks at 4pm on a Thursday. I'll avoid this location from now on.
Let's set the scene. I ventured into this Starbucks, which is located on the street level of the Ala Moana Center. It's on the side of Surfer's Bakery and ABC Store. It's important to note that I went here around 5:15 p.m. on a Thursday evening. The day of the 50% off promotion for Starbucks' app users!It was crazy fun?! So many customers that you couldn't tell the order line from the wait line! I had to ask the people where was the line to order. The mood was festive and exciting for me! Some of the customers looked happy : ) and some, not so much : (. I considered leaving due to the number of customers, but I watched in amazement the sheer gut determination of the baristas to get those orders out!I literally wanted to shout out and clap my hands out loud for their frenzied work ethic. Here's to you all (clapping hand emoji). I stayed in line and placed my order for a venti Gingerbread Latte and a cup of ice. I wanted to try one of the holiday drinks. The Gingerbread Latte was spiced just right. The wait was long, but to be expected. The latte was nice, but the ice had coffee grains ? in it. So I tossed that away. I passed by here an hour later and I spied only three customers in store. I'm pretty sure the baristas needed the welcomed respite. Bravo Baristas!
It's a Starbucks if you've been to one of them you've been to all of them. My go-to drink is a venta iced Chai latte with two shots of espresso and four pumps of classic syrup or if I'm feeling frisky I get brown sugar pumps instead and thai sides. Have a good coffee house experience.Vegetarian options: Get coffee and stay away from the milk,
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Almond Croissant, Cinnamon Dolce Latte, Vanilla Bean Crème Frappuccino Blended Crème
super friendly baristas make the experience worth it! Mahalo and ALOHA!??
Atmosphere: 5
Food: 5
Service: 5
Great coffee and friendly staff.
Food: 5
Service: 5
The staff at this small store is very accommodating and the service is efficient.
Atmosphere: 5
Service: 5
Great customer service Maggie Sophie and Rosa are
Service: 5
I stopped in yesterday before starting work. It was surprisingly busy that early in the morning around 8:30am, which makes sense. There wasn't too long of a line when I got in though, so I was helped fairly quick. I didn't catch her name, but the cashier that assisted me was very patient. I wasn't able to get into my Starbucks app because I didn't update my device yet, and she was very patient and waited for me to figure out where I needed to go to get access. Her customer service skills were great. She made an effort to talk story with my while we figured that out, and kept the conversation going. I even came back a second time to get food and she checked with the other baristas to make sure that I got my order.I got a Brown Sugar Shaken Espresso with match cold foam added to the top. If you haven't tried it yet I highly recommend it. I normally get it with oat milk inside.
Restaurantji Recommends
It's a Starbucks, like any other Starbucks. But Debbie needs to be fired. Waited 15 minutes while she chatted with one person and ignored the people waiting. A pilot in line had to leave because he ran out of time. No drinks were being made, just chatting with one person. Terrible customer service by one person.
At ground floor of Ala Moana Center. Service was quick and not many in line to place order. There were a four tables with pair of chairs for customer to sit. No outlets for electronics to recharge.Staff member were welcoming customers and friendly at the cash register. Drinks were quickly made.
Great service every time!! This SBx is consistently busy, but they are always very patient and get our orders done timely! They have also helped to make suggestions when we aren’t really sure what we want! We frequent this location because of the great service.Vegetarian options: They have recently added Impossible breakfast sandwiches!Dietary restrictions: Oat milk, soy milk and other options available for all custom drinks.
Atmosphere: 5
Service: 5
It's a Starbucks, so you know what you are getting. This one is convenient to access from the first level parking at Ala Moana.
Atmosphere: 4
Food: 5
Service: 5
Asked for an Venti Iced Coffee with Oatmilk. Barley poured any Oatmilk, gave me the drink hot. All good, easy fix. When I asked for a venti cup of ice, they refused to give me one because they're running low so they don't give them out... meaning I would have to purchase a venti cup of ice... after they were the ones who screwed up my order.. It is what it is, ended up leaving with my venti hot coffee and two grande cups of ice Wack experience, workers seem like they don't want to be there so I'm gonna chalk it up to a bad day for everyone. Still wouldn't recommend.