worst bar Ive ever been too! walked and got eyeballed up and down like we were out of place. There we're four of us and only white people in the place! we were looking for a karaoke place and this girl was singing. She acted startled when we got there and then everyone in the room looked us up and down and I realized everyone in the room was Japanes. bartender says you can sit at the bar( which was full) or pay $20 a person to sit in a booth. I looked at her and she looked at me and said did you feel that hate vibe and she said yup sure did. What a shame!
Eric R.
"Just a little twirl here and a yank there and voila. You've got an aesthetically pleasing configuration..." Ahh who doesn't love The Little Mermaid, right?! The Mermaid Bar was my spot when I worked closely with clients, such as Haute Couture Models, International Designers, and the occasional Ariel. This was pre-pandemic and the staff knew me by name... hey there's Prince Eric in the house! I had Mermaid cred! I had probably every entrée special here with my Iced Tea with extra lemon always. This was a good couple years ago, yet I remember it like yesterday! The staff always treated me and my clients and friends with the utmost respect by just being genuinely kind. We were even treated to dessert on several occasions as a token of appreciation for our Mermaid loyalty. My all-time favorite entree was the Pot Roast with Potatoes & Beans. I've also enjoyed the Lasagna, Misoyaki Salmon, Meatloaf, Fish Tacos, Hot Roast Beef Sandwich, etc., etc. Desserts were always plentiful and of high quality, I mean after all we're in Neiman Marcus! A little insider tip some of the menu items at Mariposa upstairs can be brought to the more casual Mermaid Bar if asked nicely or if you're a Mermaid... It's been a couple years since I've been to The Mermaid Bar, so why am I writing it now? Yes, the reviews are all over the place and last review was a year ago... yet rumors say that it's still open, but to what extent? Did this Mermaid survive the Pandemic? I'll find out soon when I'm over the pond... hopefully to find the awesome staff that made me feel so welcomed. Thanks for the Mermaid memories... or? Prince Eric is back... and so the story begins...
ReneeM
Celebrating a friend's birthday. Had a little difficulty finding the elevator to the restaurant so was a little late for our reservation. Don't know why store and restaurant doesn't coordinate their opening times. Other stores in the mall have operating start times earlier than NM.
Isis
Service for our table was very slow compared to other tables. Even took more than 5 min to get our waters. Food was alright, the steak was burnt on one side. The live music was nice though. But would not recommend to a friend.
KathyT
Salmon salad was very good , there was a crust on it so outside was crispy and the inside was soft, it was the best smoked salmon I've eaten there so far! It also looked very appealing with the different array of toppings on it. The corn chowder was also very good. The chicken consume is good. Service was good, our waiter was Blaze. Entertainment was pleasant and the entertainer was a very good singer.
CInouye808
It's always a special occasion to dine at Mariposa. My friend and I went there for lunch on a Tuesday afternoon at 2:45pm. We arrived early at 2:30pm and were asked to come back at our reservation time. The hostess ultimately located me in the gifts & candy store and we were seated easily in the middle of the dining room which was relatively crowded with guests. Out server Raymond was excellent and attentive. There were no service issues. Our orders were taken and our food was delivered efficiently and presented beautifully. Of note was the awesome Mariposa Popovers and Strawberry Whipped Butter with the chicken consommé were provided immediately after our server took our lunch order. Additional popovers were also provided in the middle of lunch without having to ask. The dining room on this day had good staffing, floor communication and coordination between the front and back of the house. I had the Pork Chops entree with asparagus and mashed potatoes and onion & tomatoes garnish. Excellent! My friend had the Salmon Salad and she also enjoyed everything. Our server helped me take a few photos of us when I asked for his help. I always appreciate it when we can get a wide angle photo instead of arms length selfie photos. We enjoyed our lunch at Mariposa and will return. Mahalo!
Isadora
There were bird nests (droppings noted) above the tables! We requested changed seating away from the bird nests. I ordered a crab salad, I noticed that there were some green leaf lettuces with black edges, otherwise it was fine! Services were good, the wait staff has been nice and efficient .
TamarS
Arrived 15 minutes early for our reservation. They made us wait until 5 minutes after our reservation time to sit down. Service was mediocre. Had to ask for chicken consumme and popovers. Couldn't find waiter while we were eating. Had to flag down the waiter for our check (didn't check back or in with us). Service was completely disappointing especially since we had to wait for 20 minutes to be seated. I assumed it was so we could be properly served. Ha
LovesEatingOut
Came for late lunch, around 3:40pm...not many patrons. Food was good but the service was unusually slow and inattentive, especially considering how few diners there were. Usually when we have been seated, a waiter promptly provides us with water and the menu and then brings us the standard pop-over and a small cup of complimentary consume. The waiter promptly brought us water and menus. We waited about 4 - 5 minutes before asking for the pop-over and consume. We also had to ask the waiter twice for ice tea order. We ordered a cheese burger with hurricane fries and the ahi salad. These two simple items took over 20 minutes to be delivered to our table...too long for a not busy kitchen. Our previous visits to Mariposa were much more enjoyable. This time around, the lack of attentiveness by the wait staff certainly tarnished the NM brand.
Local
The food and service were top notch. Waiters were prompt and kept the bread coming. The food was made with the finest ingredients. Thank you for keeping your standards high. The price was affordable too.
I have dined at Mariposa several times both before the pandemic to now. I have always enjoyed the food & ambiance. Service is hit or miss, depending on the server by we continue to come for the convenient location and menu items. On our recent visit our server was attentive and friendly, but it also seemed like the restaurant had a staff shortage as our food took unusually long. We estimated about 45 minutes from the time we ordered. There was also a very large party in the restaurant that day that may have delayed service. But when the food finally arrived (after we had checked on how much longer it would be), we enjoyed it very much.
CherylO
We booked for a special celebration and arrived, disappointed to discover that the full dinner menu was not offered. In all fairness, I booked on OT so nobody could have told me that, but maybe it should have been somewhere on OT? It was far too hot - I guess the A/C has been turned off to save money. The Asian Fried Chicken must have been a day old. We were told we had to leave before - I think it was 8pm (we left far earlier because we decided not to stay). The server tried her best, but it was not a good experience. I know it's tough out there for restaurants on many different levels, but we were bummed. I think maybe Mariposa and/or NM is closing? That's how it felt ...
Judyl
It was a windy and cloudy day we had to sit on the inside by the front door. That didn't help the experience. Our food was not hot. Service was good. No interruptions, knew where and when to approach the table.
HappyDiner
Excellent and friendly service by waiter Preston and others. Preston knew just when to check in on us, asking if we needed anything. Beautiful presentation of entrees and delicious popovers.
Barb
The service was pretty good. But the waiter told us after we'd ordered that the menu was tapas Nothing was plated like tapas. Eg a burger or sandwich on a plate. The crab salad was mediocre - Bibb lettuce with some crab meat. . Garlic shrimp was good with nice large shrimp. The setting is lovely but we thought the food was nothing special.
worst bar Ive ever been too! walked and got eyeballed up and down like we were out of place. There we're four of us and only white people in the place! we were looking for a karaoke place and this girl was singing. She acted startled when we got there and then everyone in the room looked us up and down and I realized everyone in the room was Japanes. bartender says you can sit at the bar( which was full) or pay $20 a person to sit in a booth. I looked at her and she looked at me and said did you feel that hate vibe and she said yup sure did. What a shame!
"Just a little twirl here and a yank there and voila. You've got an aesthetically pleasing configuration..." Ahh who doesn't love The Little Mermaid, right?! The Mermaid Bar was my spot when I worked closely with clients, such as Haute Couture Models, International Designers, and the occasional Ariel. This was pre-pandemic and the staff knew me by name... hey there's Prince Eric in the house! I had Mermaid cred! I had probably every entrée special here with my Iced Tea with extra lemon always. This was a good couple years ago, yet I remember it like yesterday! The staff always treated me and my clients and friends with the utmost respect by just being genuinely kind. We were even treated to dessert on several occasions as a token of appreciation for our Mermaid loyalty. My all-time favorite entree was the Pot Roast with Potatoes & Beans. I've also enjoyed the Lasagna, Misoyaki Salmon, Meatloaf, Fish Tacos, Hot Roast Beef Sandwich, etc., etc. Desserts were always plentiful and of high quality, I mean after all we're in Neiman Marcus! A little insider tip some of the menu items at Mariposa upstairs can be brought to the more casual Mermaid Bar if asked nicely or if you're a Mermaid... It's been a couple years since I've been to The Mermaid Bar, so why am I writing it now? Yes, the reviews are all over the place and last review was a year ago... yet rumors say that it's still open, but to what extent? Did this Mermaid survive the Pandemic? I'll find out soon when I'm over the pond... hopefully to find the awesome staff that made me feel so welcomed. Thanks for the Mermaid memories... or? Prince Eric is back... and so the story begins...
Celebrating a friend's birthday. Had a little difficulty finding the elevator to the restaurant so was a little late for our reservation. Don't know why store and restaurant doesn't coordinate their opening times. Other stores in the mall have operating start times earlier than NM.
Service for our table was very slow compared to other tables. Even took more than 5 min to get our waters. Food was alright, the steak was burnt on one side. The live music was nice though. But would not recommend to a friend.
Salmon salad was very good , there was a crust on it so outside was crispy and the inside was soft, it was the best smoked salmon I've eaten there so far! It also looked very appealing with the different array of toppings on it. The corn chowder was also very good. The chicken consume is good. Service was good, our waiter was Blaze. Entertainment was pleasant and the entertainer was a very good singer.
It's always a special occasion to dine at Mariposa. My friend and I went there for lunch on a Tuesday afternoon at 2:45pm. We arrived early at 2:30pm and were asked to come back at our reservation time. The hostess ultimately located me in the gifts & candy store and we were seated easily in the middle of the dining room which was relatively crowded with guests. Out server Raymond was excellent and attentive. There were no service issues. Our orders were taken and our food was delivered efficiently and presented beautifully. Of note was the awesome Mariposa Popovers and Strawberry Whipped Butter with the chicken consommé were provided immediately after our server took our lunch order. Additional popovers were also provided in the middle of lunch without having to ask. The dining room on this day had good staffing, floor communication and coordination between the front and back of the house. I had the Pork Chops entree with asparagus and mashed potatoes and onion & tomatoes garnish. Excellent! My friend had the Salmon Salad and she also enjoyed everything. Our server helped me take a few photos of us when I asked for his help. I always appreciate it when we can get a wide angle photo instead of arms length selfie photos. We enjoyed our lunch at Mariposa and will return. Mahalo!
There were bird nests (droppings noted) above the tables! We requested changed seating away from the bird nests. I ordered a crab salad, I noticed that there were some green leaf lettuces with black edges, otherwise it was fine! Services were good, the wait staff has been nice and efficient .
Arrived 15 minutes early for our reservation. They made us wait until 5 minutes after our reservation time to sit down. Service was mediocre. Had to ask for chicken consumme and popovers. Couldn't find waiter while we were eating. Had to flag down the waiter for our check (didn't check back or in with us). Service was completely disappointing especially since we had to wait for 20 minutes to be seated. I assumed it was so we could be properly served. Ha
Came for late lunch, around 3:40pm...not many patrons. Food was good but the service was unusually slow and inattentive, especially considering how few diners there were. Usually when we have been seated, a waiter promptly provides us with water and the menu and then brings us the standard pop-over and a small cup of complimentary consume. The waiter promptly brought us water and menus. We waited about 4 - 5 minutes before asking for the pop-over and consume. We also had to ask the waiter twice for ice tea order. We ordered a cheese burger with hurricane fries and the ahi salad. These two simple items took over 20 minutes to be delivered to our table...too long for a not busy kitchen. Our previous visits to Mariposa were much more enjoyable. This time around, the lack of attentiveness by the wait staff certainly tarnished the NM brand.
The food and service were top notch. Waiters were prompt and kept the bread coming. The food was made with the finest ingredients. Thank you for keeping your standards high. The price was affordable too.
Restaurantji Recommends
I have dined at Mariposa several times both before the pandemic to now. I have always enjoyed the food & ambiance. Service is hit or miss, depending on the server by we continue to come for the convenient location and menu items. On our recent visit our server was attentive and friendly, but it also seemed like the restaurant had a staff shortage as our food took unusually long. We estimated about 45 minutes from the time we ordered. There was also a very large party in the restaurant that day that may have delayed service. But when the food finally arrived (after we had checked on how much longer it would be), we enjoyed it very much.
We booked for a special celebration and arrived, disappointed to discover that the full dinner menu was not offered. In all fairness, I booked on OT so nobody could have told me that, but maybe it should have been somewhere on OT? It was far too hot - I guess the A/C has been turned off to save money. The Asian Fried Chicken must have been a day old. We were told we had to leave before - I think it was 8pm (we left far earlier because we decided not to stay). The server tried her best, but it was not a good experience. I know it's tough out there for restaurants on many different levels, but we were bummed. I think maybe Mariposa and/or NM is closing? That's how it felt ...
It was a windy and cloudy day we had to sit on the inside by the front door. That didn't help the experience. Our food was not hot. Service was good. No interruptions, knew where and when to approach the table.
Excellent and friendly service by waiter Preston and others. Preston knew just when to check in on us, asking if we needed anything. Beautiful presentation of entrees and delicious popovers.
The service was pretty good. But the waiter told us after we'd ordered that the menu was tapas Nothing was plated like tapas. Eg a burger or sandwich on a plate. The crab salad was mediocre - Bibb lettuce with some crab meat. . Garlic shrimp was good with nice large shrimp. The setting is lovely but we thought the food was nothing special.