Drive through line was exceptionally slow, and to top it off they did not have the iconic frosty available, it wasn't ready. Why? It was 7pm and should have been.
Camille Hull
Have had to pick-up food delivery orders from here multiple times and every time I do it’s horrible. Tonight was probably the worst though. Every time I get to the counter to pick up an order, I have to stand at the counter for about 10min before anyone even acknowledges me. Tonight there was a line and I was told the order wasn’t ready yet - understandable they were busy. I waited 30min for this customer’s order. While they’re making my order the manager looks more confused than anything and she kept getting pulled away which made the wait even longer. Another staff member kept on walking around in circles near the front but wasn’t actually helping anyone or doing anything, she looked like she was trying to pretend to be busy. Customers were actually having to call to her to get her to acknowledge them, and then she would blankly stare at them when being asked a question before wandering around the front pretending to try and find an answer but then never actually resolving the issue for them.I finally got the customer’s order and they ordered a drink. I take the cup to the fountain to see that 2/3rds of the drink options are out, so I had to call the customer to figure out a substitute. I then go to put the lid on the drink to find that they are all out of the right sized lids. By this point there are other customers crowding the counter with staff ignoring them. It took me 10min to get the staff’s attention again to get a lid. Overall, the ordeal took 40min just to get one small order picked up.If this was a one off, I would have been more forgiving; but it is like this every time I go there. Tonight there were multiple patrons being ignored and we were all getting frustrated. Staff ignore customers and seem irritated that they’re there. I absolutely hate having to go to this location.
Atmosphere: 1
Service: 1
Joe Romero
Slow service
Atmosphere: 1
Food: 1
Service: 1
Annie Hatfield
Spicy chicken sandwich raw
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Nuggets
Robin Poehls
I love the biscuits they offer for breakfast!
Atmosphere: 5
Food: 5
Service: 5
Minks Castelo
Delivery order. Missing items yet again.
Service: 1
HOLLY #FunTravelSeeker
WHAT... orange cream frosty's... totally the Bomb!!!Love there 4 for $9ish... Love the Chicken BLT, fries, chicken nuggets and especially live that they have COKE ZERO AND FROSTY'S!!!Parking: Free parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Apple Pecan, Nuggets, Fries, Salad, Wendy's Hot & Crispy Fries
kay spade
Error on the order resulted and only way to correct it was to drive through and reorder. Never hear of this process.
Food: 5
Service: 1
Recommended dishes: Taco Salad, Cobb Salad, Cheeseburger, Fries, Salad, French Fries, Wendy's Hot & Crispy Fries
Jakob Zetwick
Average food. I guess it’s what to be expected from a fast food establishment. What makes this place wholly unbearable is the absolutely impersonal staff. There’s no greeting, no talking, or even a smile. Drive thru is soul crushing slow.
Atmosphere: 1
Food: 3
Service: 1
Jeffrey Litvinoff
Food is okay. a portion size is kind of small. This is about the fifth time I've gone to this place, and someone passed out and sleeping at one of the tables inside. Informed manager didn't do anything about it wouldn't call that a great atmosphere to eat
Chyna helped us and she was so friendly, food was great too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator, Fries
Damián Vázquez
Very rich, although they throw things at you heh heh heh heh.
Atmosphere: 5
Food: 5
Service: 3
Renee Suzuki
Ugh, went there Wednesday afternoon. Wendy's advertised a burger special. Excited to try it with my partner. The app didn't work and went down to Wendy's for nothing. Could not redeem .0 stars
Atmosphere: 1
Food: 1
Service: 1
Anthony Maselli
Stood in line for 10 minutes.Couldn't Get anybody to take my
Atmosphere: 2
Food: 3
James Engle
Food is ok. Standard Wendy's. Fries usually not the freshest. Usually only one cashier plus 3 kiosks. One kiosk usually broke and the other 2 might as well be. Unresponsive to touch input. Like a 15 year old tablet. Same with the soda machines. Push button, wait 5-10 seconds for a response. Quicker to wait in line for the one cashier than the line less self serve kiosk.
Drive through line was exceptionally slow, and to top it off they did not have the iconic frosty available, it wasn't ready. Why? It was 7pm and should have been.
Have had to pick-up food delivery orders from here multiple times and every time I do it’s horrible. Tonight was probably the worst though. Every time I get to the counter to pick up an order, I have to stand at the counter for about 10min before anyone even acknowledges me. Tonight there was a line and I was told the order wasn’t ready yet - understandable they were busy. I waited 30min for this customer’s order. While they’re making my order the manager looks more confused than anything and she kept getting pulled away which made the wait even longer. Another staff member kept on walking around in circles near the front but wasn’t actually helping anyone or doing anything, she looked like she was trying to pretend to be busy. Customers were actually having to call to her to get her to acknowledge them, and then she would blankly stare at them when being asked a question before wandering around the front pretending to try and find an answer but then never actually resolving the issue for them.I finally got the customer’s order and they ordered a drink. I take the cup to the fountain to see that 2/3rds of the drink options are out, so I had to call the customer to figure out a substitute. I then go to put the lid on the drink to find that they are all out of the right sized lids. By this point there are other customers crowding the counter with staff ignoring them. It took me 10min to get the staff’s attention again to get a lid. Overall, the ordeal took 40min just to get one small order picked up.If this was a one off, I would have been more forgiving; but it is like this every time I go there. Tonight there were multiple patrons being ignored and we were all getting frustrated. Staff ignore customers and seem irritated that they’re there. I absolutely hate having to go to this location.
Atmosphere: 1
Service: 1
Slow service
Atmosphere: 1
Food: 1
Service: 1
Spicy chicken sandwich raw
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Nuggets
I love the biscuits they offer for breakfast!
Atmosphere: 5
Food: 5
Service: 5
Delivery order. Missing items yet again.
Service: 1
WHAT... orange cream frosty's... totally the Bomb!!!Love there 4 for $9ish... Love the Chicken BLT, fries, chicken nuggets and especially live that they have COKE ZERO AND FROSTY'S!!!Parking: Free parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Apple Pecan, Nuggets, Fries, Salad, Wendy's Hot & Crispy Fries
Error on the order resulted and only way to correct it was to drive through and reorder. Never hear of this process.
Food: 5
Service: 1
Recommended dishes: Taco Salad, Cobb Salad, Cheeseburger, Fries, Salad, French Fries, Wendy's Hot & Crispy Fries
Average food. I guess it’s what to be expected from a fast food establishment. What makes this place wholly unbearable is the absolutely impersonal staff. There’s no greeting, no talking, or even a smile. Drive thru is soul crushing slow.
Atmosphere: 1
Food: 3
Service: 1
Food is okay. a portion size is kind of small. This is about the fifth time I've gone to this place, and someone passed out and sleeping at one of the tables inside. Informed manager didn't do anything about it wouldn't call that a great atmosphere to eat
Atmosphere: 2
Food: 4
Service: 4
Restaurantji Recommends
Chyna helped us and she was so friendly, food was great too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator, Fries
Very rich, although they throw things at you heh heh heh heh.
Atmosphere: 5
Food: 5
Service: 3
Ugh, went there Wednesday afternoon. Wendy's advertised a burger special. Excited to try it with my partner. The app didn't work and went down to Wendy's for nothing. Could not redeem .0 stars
Atmosphere: 1
Food: 1
Service: 1
Stood in line for 10 minutes.Couldn't Get anybody to take my
Atmosphere: 2
Food: 3
Food is ok. Standard Wendy's. Fries usually not the freshest. Usually only one cashier plus 3 kiosks. One kiosk usually broke and the other 2 might as well be. Unresponsive to touch input. Like a 15 year old tablet. Same with the soda machines. Push button, wait 5-10 seconds for a response. Quicker to wait in line for the one cashier than the line less self serve kiosk.
Atmosphere: 3
Food: 4
Service: 3