608 Wyoming Ave, Creston
Never answers thier phone and all I had was one question
Usually pretty quick at the driveup. Fries are good most of the time
Sometimes they get my order right, but whenever I order a McDouble only pickle they give me a regular & I have to throw it out. Very disappointing. Always have to make sure I get two orders for myself. ?
Well I waited 10 minutes between line to order and having to pull forward
This is a great place to eat I mean sure it has Perks but what restaurant doesn't
Traveling for work and visited this establishment 3 times this past week. It’s averaged a 20 minute wait and the food is always cold. Employees do not seemed properly trained. After waiting in the drive thru for twenty minutes, I decided to go inside where I found a customer demanding a refund as his 30 minute break was over and he was late for work, other customers waiting anxiously. After ordering, the cashier charged me for extra items.
Need to fix pavement in parking lots and drive through. Holes are massive. And there is a lot of them!!
Customer service was terrible.We go through the drive through and get our order and it was the wrong one.No napkins in our bag. Call the employee and he makes an impression that we are demanding customers and all.
I saw the rating before I came here so I don't know why I'm so shocked that my burger and fries took 17 minutes and it was wrong. For that long of a wait you'd expect fresh food. And no hair on your tray.
it's just standard hot food. Fry's only sometimes
Great people at the counters just need to pick up the pace a little
Food wasn't exactly hot, also napkins packed so tight, I couldn't get any pulled out! Has McDs changed the size of their regular burger? Small scrawny Patty and cheese so thin, you wouldn't know it was even there!
Nice people, fast friendly helpful with budget menu. Happy place to drive thur.
McBiscuit? More like McHockey Puck
Definitely don't have enough people working there. I was the only one ordering inside but line of cars in drive thru. Took 15 minutes to get my order which was actually fast compared to other times.
This location is a serious hit or miss. Either the order is fine and takes forever, or the order is completely wrong and takes forever. Not good for people wanting a "quick bite" - even the drive-thru is a bit of a mess. The staff seem friendly, but with constantly rotating staff and an overwhelming amount of customers, they can never seem to stay ahead.
I love McDonalds but the service wasn't the best. The drive thru is a joke, give yourself about a half hour to get thru it and that is from being two cars from the order board.
A fast food restaurant, is a place that is better off knowing what goes on but not seeing what exactly is going on, went in yesterday after a long day at walmart. Went inside since the drive thru at this and all McDonald's is super long. Got my order in, stood around and waited for my food. When I glanced up I saw a worker pull some food from I would like to think from their own personal food (which should not be in the work area) and put it in their mouth with gloves on, we made eye contact. he continues to work without changing gloves, made some fries. Glad I did not get the fries this day.
By far the worst run McDonald’s I’ve ever seen. If I was the owner I would fire everyone. I’d hate to think of the lost revenue caused by mismanagement and sub par employees. Waited 40 min for a cheeseburger and fries. Left before I got my food. It was 11 am on a Tuesday and they weren’t even that busy. Do yourself a favor and drive to the next town. This ones a bust
Its ok. Fast and friendly services
Waited for 35 minutes in the drive thru for two drinks, and two sundaes. The manager tried to give me some else's food. When he gave me my order, it was wrong. Frustrating.
MAJOR FOOD POISONING. My brother and his friend are puking their guts out after eating McDoubles last night. Said it was the most painful sickness he’s ever had. They have reported it to food poisoning hotline but just letting everyone know. This McDonald’s NEEDS TO CHANGE. I haven’t been there for few weeks luckily after they gave me Frankenstein sandwich that isn’t even a menu item, and didn’t even ask what was wrong when I took it back. And I’m always polite when speaking to them.
If you have 30 minutes to wait for food in the drive through, this is your place. But every time I go I’m met with smiles but I hate that I have to wait so long for my food.
Food's good. Slow service. 15-20 min wait time
This is a typical fast food resturant. Pretty decent service time and friendly. Food is always hot and fresh
Ordered 2 cheeseburgers an a med French fry at 1:07 pm and recieved them at 1:25 pm. There were only 3 people ahead of me waiting inside..the drive thru was steady cars. Looked to me like they only cared about drive thru..the cashier came up missing. When the manager got off her phone she finally helped customers who were waiting.
A little slow on service but the store is up to date.
horrible service took over 45 minutes to get my food...
This creston McDonald's cannot pull itself together. First of all specialty burger, looks like and taste like it was made 2 hours ago. And they seem to be training a bunch of managers who dont give a heck. Also flies flies everywhere
This place is consistently wrong, order not right, sandwiches thrown together, long wait time in drive thru because of short staffed. I keep thinking things will get fixed.. just not the case! I'm done with this location.
I know what this place was like before, and I expected a certain level of taste and service speed here. I was very disappointed to sit in a drive through and wait just short of 25 minutes for 4 fries, 2 chicken, and 2 double cheeseburgers with only 1 car ahead of me. The service was sloppy and the fries were luke warm and should have been disposed of. This seems to be a common complaint around town.
The Bathroom was full of flies! Gross! Then we waited for 20 min in drive through with only 5 cars ahead of us. I’ve never seen such slow service at a McDonald’s
Worst McDonald’s I’ve ever been in by far! I understand that sometimes in fast food businesses that things aren’t always perfect but I’ve been here five times and every time it gets worse! Ice cream that’s melted to a shake by the time I get to the car. Last time they left the meat off my Big Mac and I was supposed to get a free meal on my next visit which I’ve currently been waiting 30 minutes to talk to a manager about while orders are steady being taken and prepared. Fries were cold every time! Plus no matter what time of day they always seem understaffed.
I have never been to a McDonald's that has had continuous bad service every time I come. Always very slow service. Not sure if they know what fast food means
I love my hometown, just not my hometown McDonalds. Don't plan on fastfood, waited in line 29 minutes for my order. Service is slow and getting slower. I wish I could say this was an isolated incident, but it's not.
The food was honestly the only good thing about it. Any other McDonald's I've been to are great but this one was not very good.
Sad. This place needs to be torn down and a bigger one built on a bigger lot. There's not enough parking spaces and the booths are so crammed together there's not enough room to sit unless you're a skinny minny. There's never enough workers. Wait time at the drive through is anywhere from 30 to 45 minutes, and I'm not kidding. I'm retired so I have the time to wait but there are MANY that pull out of line because they've waited over 10 to 15 minutes.
waited 20 mins today for breakfest and a smoothie. smoothie came 1st and mich later the food came and the food was cold. when questioning staff they complained that they were short staffed. while waiting for my food watched them remake 5 orders because customers brought them back because they were made wrong. now my kids who were already hangry wont eat because theor food is cold and we are on our way to a wedding
we went in they were so slow they were taking orders to tables, they short changed us a fry we had our receipt and the manager got rude and refused to give my 3 yr old grandson his PAID for happy meal until we PAID TWICE...More HAPPENED THE FIRST SATURDAY June 2019
608 Wyoming Ave, Creston, IA 50801