This is Diana's husband we are in a lease car rt now,it's hard to dry it off well.So I may as well dry this one myself.
Kaytelynn N
I work fast food myself so I understand the frustration of it being busy and getting a million doordashes. HOWEVER to serve this to somebody is absolutely unacceptable. It literally smells burnt and it had the texture of charcoal. I ordered a large mango smoothie and only got a regular, the only decent thing about the order was the nuggets. To whoever cooked the burgers on 2/15/2024 at around 7pm, you knew this was not acceptable and should have NEVER served this.
Atmosphere: 1
Food: 1
Service: 2
Alex Patrenko
Good. Fries were likely fried too many to a basket. I've fried my share of fries in my life and during rush hour, tends to be a common theme. Good besides.
Atmosphere: 4
Food: 4
Service: 4
Anthoni Thompson Sr
Great food quick service.. Got wrong order however they was willing to make it right.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Strawberry Sundae, Filet-O-Fish, Big Breakfast, World Famous Fries
Amy Schneider
We ordered two coffees. They were entirely undrinkable. Bitter, burnt-tasting, and acrid. We couldn't get it past our gag reflexes they were so bad.My husband's sandwich was okay. The hash browns were good.I had two sandwiches with no bread. The egg McMuffin with extra egg, had one egg (the extra). The cheese was thrown into the box by the sandwiches but not on them, which is such a nice touch.Mark and avoid.Dietary restrictions: They seem to resent a customer who can't eat bread, seemingly just throwing things into the box.I also adore paying for something that I have to ask to be left off. There need to be bread free options in the app.
Atmosphere: 1
Food: 1
Service: 1
Annette Ward
I haven't eaten McDonald's in over 15-20 years, the last time I ate their food I got sick and was gagging and I haven't touched their food since I ONLY order SODA, COFFEE, COOKIES, that's it.
Atmosphere: 1
Food: 1
Service: 1
codey hart
Uppity dirty blonde middle aged lady gave me grief about 33 cents for a BBQ sauce. Sorry you work at McDonald's in your 30s
Kristina Morris
It's McDonald's, food and service always sucks.
Food: 3
Service: 3
Recommended dishes: Big Mac
Faithlyn Bowers
I LOVE MCDONALD'S. I ALWAYS GO HERE SOMETIMES A FEW TIMES A MONTH. THEY SERVE GREAT FOODS THERE!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcgriddles, Mcchicken, Frappuccino, Big Mac, Sausage Egg
Kenneth Sherer
The lady in the second window was mean as all get out! Gave us the biggest attitude when was jokingly asked if we could have the extra soda they made. She even slammed the door shut and ignored me. Then i asked for ranch and ketchup. She ignored me and only gave ketchup and when i asked again for ranch she got an even bigget attitude and started mouthing off at us as we drove off.
My daughter got a chicken sandwich both parts of the bun were burnt... the chicken was over cooked and chewy .... this is not the first time food from this McDonald's has been bad/messed up etc.
Atmosphere: 1
Food: 1
Service: 1
samuel ward jr
Used the drive-thru. Good food . Took approximately 10 minutes to get it brought out to us .
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Mcchicken
Jennifer Wood
Every single time you come to this store there is always an issue. Either you food isn’t how you ordered it or a completely different order or the food is disgusting. The lack of food in this happy meal for a 3 year old was my last straw. I won’t be going back to this location I would rather drive to East Alton’s location. The staff is a lot nicer there then this location also.
Atmosphere: 1
Food: 1
Service: 1
Trappa Gzz (Trappa)
Ordered a double filet with no bread. Receive a double filet smothered in Lettuce and mayo!
Atmosphere: 2
Food: 1
Service: 2
Myk
Paid .90 for 3 bbq that they didnt put in the bag. I never get the bbq i ask for rather i pay for it or not. What are you guys doing with the profits for the sauces your charging for now but not giving out??!
This is Diana's husband we are in a lease car rt now,it's hard to dry it off well.So I may as well dry this one myself.
I work fast food myself so I understand the frustration of it being busy and getting a million doordashes. HOWEVER to serve this to somebody is absolutely unacceptable. It literally smells burnt and it had the texture of charcoal. I ordered a large mango smoothie and only got a regular, the only decent thing about the order was the nuggets. To whoever cooked the burgers on 2/15/2024 at around 7pm, you knew this was not acceptable and should have NEVER served this.
Atmosphere: 1
Food: 1
Service: 2
Good. Fries were likely fried too many to a basket. I've fried my share of fries in my life and during rush hour, tends to be a common theme. Good besides.
Atmosphere: 4
Food: 4
Service: 4
Great food quick service.. Got wrong order however they was willing to make it right.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Strawberry Sundae, Filet-O-Fish, Big Breakfast, World Famous Fries
We ordered two coffees. They were entirely undrinkable. Bitter, burnt-tasting, and acrid. We couldn't get it past our gag reflexes they were so bad.My husband's sandwich was okay. The hash browns were good.I had two sandwiches with no bread. The egg McMuffin with extra egg, had one egg (the extra). The cheese was thrown into the box by the sandwiches but not on them, which is such a nice touch.Mark and avoid.Dietary restrictions: They seem to resent a customer who can't eat bread, seemingly just throwing things into the box.I also adore paying for something that I have to ask to be left off. There need to be bread free options in the app.
Atmosphere: 1
Food: 1
Service: 1
I haven't eaten McDonald's in over 15-20 years, the last time I ate their food I got sick and was gagging and I haven't touched their food since I ONLY order SODA, COFFEE, COOKIES, that's it.
Atmosphere: 1
Food: 1
Service: 1
Uppity dirty blonde middle aged lady gave me grief about 33 cents for a BBQ sauce. Sorry you work at McDonald's in your 30s
It's McDonald's, food and service always sucks.
Food: 3
Service: 3
Recommended dishes: Big Mac
I LOVE MCDONALD'S. I ALWAYS GO HERE SOMETIMES A FEW TIMES A MONTH. THEY SERVE GREAT FOODS THERE!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcgriddles, Mcchicken, Frappuccino, Big Mac, Sausage Egg
The lady in the second window was mean as all get out! Gave us the biggest attitude when was jokingly asked if we could have the extra soda they made. She even slammed the door shut and ignored me. Then i asked for ranch and ketchup. She ignored me and only gave ketchup and when i asked again for ranch she got an even bigget attitude and started mouthing off at us as we drove off.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
My daughter got a chicken sandwich both parts of the bun were burnt... the chicken was over cooked and chewy .... this is not the first time food from this McDonald's has been bad/messed up etc.
Atmosphere: 1
Food: 1
Service: 1
Used the drive-thru. Good food . Took approximately 10 minutes to get it brought out to us .
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Mcchicken
Every single time you come to this store there is always an issue. Either you food isn’t how you ordered it or a completely different order or the food is disgusting. The lack of food in this happy meal for a 3 year old was my last straw. I won’t be going back to this location I would rather drive to East Alton’s location. The staff is a lot nicer there then this location also.
Atmosphere: 1
Food: 1
Service: 1
Ordered a double filet with no bread. Receive a double filet smothered in Lettuce and mayo!
Atmosphere: 2
Food: 1
Service: 2
Paid .90 for 3 bbq that they didnt put in the bag. I never get the bbq i ask for rather i pay for it or not. What are you guys doing with the profits for the sauces your charging for now but not giving out??!