Cinnabon

500 W Madison St, Chicago
(312) 466-1828

Recent Reviews

Linda Duignan

I wish I would have read the reviews 1st. Even though it was from 6 months ago or longer. This Cinnabon has not gotten better. I was excited to see this was here, there's not one around my house. I wasn't paying attention when he was boxing them. I opened the box this morning and looked at it. They looked over done and hard. I warmed one up and it was NOT ooey gooey. It was hard and some of it wasn't even edible! So, I learned even if reviews are old believe them! This place has not changed for the better! As expensive as they are they should be perfect! Do not waste your money!

Jonathan Dodson

Be warned, you will get a dry, uncuttable, bland waste of money here. Tried to get a fresh one and the whole tray was old and stale.Guy at the counter will just say "it's fresh" and carry on.

Suzanne C.

Burnt, dried out and disgusting. I am so disappointed. It will be a long time before I give Cinnabon another chance.

Deborah H.

Leaving late from work had me downtown in the Ogilvie Center. Oh look! The Cinnabon is open. Two rolls please. $12.27 paid. On the train home. Excited anticipation, turned to disgust as I opened that blue box to a hard, dry and burnt roll. My son was pissed his roll fell on the floor. It was no loss. But it was the garbage can's gain.

Márk Szalma

Even though it states it’s temporary closed, normally it’s open. I made my way here to find out they’re closed. Maybe the owners should keep their business hours up to date. My last visit at this location.

Owen

Are you ever going to be a Cinnabon again?

Jack Leios

They share a register with Burrito Beach so you can grab a burrito along with your Cinnabon here. This location doesn't have an updated menu so there are no new items like the chocolate mini bons added.

Victor Manuel

I was inspecting a warmer bread, it was just cold and no taste

Yousuf Hafuda

Delicious cinnabons with great, very nice service! Will be coming back here.

Wilson He

Hours are wrong

Angie

Rude employees. I tried to redeem a coupon I had for a free 4 piece cinnabon and they would not take my coupon said this branch won't. So I wasted my time coming here.

Tara T

I love Cinnabon but can not help but leave this review! This location is in the Heart of downtown CHICAGO AND has horrible service. The employee hung up on me when I called about the hrs.i also use Google maps a lot and t h e hrs are wrong i traveled three times to get there for it to be closed. I would not tell anyone to try the location not due to the customer service but do to the rolls being burned!

Jade Espinoza

I had been craving cinnabon for MONTHS! but due to the pandemic, going out to get one was not happening anytime soon. I waited patiently for the nearest shop to open and cried tears of joy when I finally got my first bite! I wanted to try a smoothie or shake, but they were closing soon and I didn't want to be an inconvenience so I will wait til next time!

Tommie Gaston Jr

Love the staff, very friendly people.

Raul Alvarado

So good

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