5959 W Diversey Ave, Chicago
Seems like the staff here are always confused when you make some slight changes. Like instead of cream for your coffee you want oat milk and they become perplexed and can't figure out how to put it in the machine. The receipt always says something different than what I ordered and I can't tell if they're making it right. I've been coming to this Dunkin' for 10 years and I don't know if they just constantly have new staff that they have to train but they really can't make the order the way the customer requests it. They just make it the way they want to which is wrong! And they need to learn to speak up! It sucks that if I want a decent coffee I have to go to the one at the brickyard instead which is much farther from me.
Karen is the best! Karen takes good care of me when I come in for my night coffee. She's always prompt and friendly.
Good coffee, great service, bad food. Just not good. But, otherwise recommended.
Thank goodness for Dunkin'. Have found it is difficult to find decent coffee anywhere and you really have to find one and there are a few around. Just ask someone. A tip to know is if you order a cuppachino you will have mostly froth and it feels like there is no coffee in it when you pick it up. Order a latte instead and you will have coffee.
The problem with these places is that they are a large franchise. That being said, service was ok and donuts are super sweet.
Schererville Dunkin makes feeble excuses and sets $5 limits of card recharges. No other Dunkin I have visited has this policy. Maybe they have problems counting change?
One of my favorite dunkin's to go to. I only go for coffee and almost always taste the same
Very rude staff person , all attitude....I think the name was Lizette or something close to that, will never go here again , She needs to be retrained in customer service,
It's been a while since I've been here
I love the New Jolly Mint Milk Shake!
I love there ice coffees
The help is very courteous and friendly
I ordered a small caramel frozen coffee and the girl that took my order overused the coffee syrup because my drink tasted nothing like caramel but only bitter Sweet taste, plus it wasn't frozen at all it was more like bitter water with whipped cream on top very very unpleasant to drink.
Ok, nothing to brag about
5959 W Diversey Ave, Chicago, IL 60639