Harold's Chicken Shack

2132 S Michigan Ave, Chicago
(312) 326-5575

Recent Reviews

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Gwen Jones

Ronda sucks at customer service. Terrible Attitude. Food was terrible

Atmosphere: 1

Food: 1

Service: 1

Tequila Quinn

We waited a very long time for this food but it was good.

Atmosphere: 1

Food: 3

Service: 2

S. A.

I came for the comments looking for the closest authentic Harold's outside of the Loop. You all see nonchalant customer service and I see that's the place I want to go because I came for the food. I'm not tipping for service anyways.

Tia Mc K

I ordered 4pc fried hard with salt & pepper and extra Hot & Mild sauce over everything. The wings were Not fried hard, was No Hot sauce and mild sauce was light and Watered Down. I was intown for work on break, so i was disappointed. I couldn't take it back till after i get off.

Atmosphere: 4

Food: 2

Service: 4

destinee0888

The girl at the counter has a nasty attitude as if coming in is bothering her. The first person that your meet at the counter should be more inviting I walked out because I’m not giving my money to someone with a nasty attitude as if I’m not the customer get better counter people.

Atmosphere: 1

Food: 1

Service: 1

Michelle Patterson

The food is always cooked fresh to order, so expect a little wait. However, they won't disappoint. Really good, Harold's check them out.

Atmosphere: 5

Food: 5

Service: 5

Remy Gurren

Love u guys

Atmosphere: 5

Food: 5

Service: 5

julio bishop

I called in an order for pick up while at work. Was told ready in 20. Got there in 30. *They Dont start cooking your oreder until You get there**. Waited another 20minutes to get food. I het written up at work. Never again ordering from here

Service: 1

Melissa Campbell

Poor service!!! I used my lunch break to come here and I’m standing outside at 11:06 am because the doors are still locked. It clearly states on the door that they open at 11am!!! Maybe they just open whenever they feel like!!!!

Atmosphere: 1

Service: 1

Leandro Molina

Food is amazing, service is super slow. The ladies behind the counter have no sense of urgency, not a care in the world. Waited over an hour, as people kept coming in she would tell them that the wait is only 20 minutes. She would ask customers to speak up when ordering, but when she called the numbers she would whisper. Management needs to do better.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Harold's Chicken, Sauce on the Side, Chicken Wings, Fries

NW

This location is extremely slow. Have come twice in 3 weeks.

Atmosphere: 1

Service: 1

BIG Knoc

Listen I dont know who the new night time crew is but they are excellent the two young ladies taking tge orders smiled and was very respectful the cook iwas on point food was well prepared and for the first time in a long time my order was handed to me within minutes it was so quick thought I had the wrong order and let me say again the food was cooked well to the owner plz pay them well they seem as if they want to be there they not angry and no nasty attitudes like the others ty July 30th 2025 definitely a good day.

Atmosphere: 5

Food: 5

Service: 5

Carolyn Hines

My first time going into this Harolds my wings were so salty never ever again, the 7up was warm

Atmosphere: 1

Food: 1

Service: 1

D

This is Harolds They should have chicken fried up, cause they know people is coming to buy chicken. That’s why it’s called Harolds chicken. The women are very slow and they take their time they run their mouth. The cooks are very slow in the back who fry the chicken smh

Atmosphere: 3

Food: 4

Service: 1

Ary B

They never answer the phone!!!!

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