This bakery and cafe started out wonderfully a few years ago but things seem to be on the decline in more recent times. They no longer serve their delicious breakfast options. They no longer serve espresso or espresso based drinks. The lively vibe in the cafe has virutally disappeared. Service has become less engaged. Until very recently however, the baked goods were always wonderful and reliable. But now not so much....The quiches are much smaller than in the past. The butter croissants and the chocolate croissants purchased early the morning recently were clearly a bit stale. So this is no longer a "go-to" place for me, which is quite dissapointing. I wish them well, but they seem to be headed in the wrong direction.
Joseph M.
This spot offers all the classics as far as baked goods go. Croissants, danishes, muffins, coffee, etc. They even sell these little quiches which are quite tasty, as well. I once came here after immediately dumping somebody and their quiche provided me with some much needed comfort, haha. But yeah, the quiches and danishes are solid. I should note that there is a strange vibe in the air. I can't quite put my finger on it. It feels...dead? I don't mean quiet, but rather lifeless. I don't know. It's odd. But overall, it's a solid little cafe and a decent place to enjoy a coffee and pastry.
Scott V.
I have purchased Phlour's breads for many years at the Lincoln Park farmer's market, but this was the first time that I have ever been in their shop on Bryn Mawr. Wanting to have a decent baguette to go along with a pasta dinner brought lured me in. First of all, many reviewers mention poor service, but that was not my experience. We know that they run out of some of their bread, so we called ahead to make sure they still had baguettes, and to put two aside for when we arrived. The person on the phone could not have been more helpful or pleasant. When we arrived, she had our baguettes wrapped and ready to go. The bakery is bright and welcoming, and the area where they make their baked goods is open for viewing. It was moderately busy with several groups of customers having coffee and lunch. I LOVE old school bakeries with shelves and cases overflowing with fresh baked goodies. Phlour is not like that--they have more of a limited selection, but what I saw was tempting. In addition to the baguettes, I purchased a half loaf of sourdough bread (I've had it before), and two blueberry muffins. They also had cinnamon rolls, mini-quiches and a few other items for sale. Other than the baguettes and sourdough bread, there were no other bread choices. Phlour's sourdough bread has a nice tang--with way better flavor than an expensive, half pullman sourdough loaf that I recently purchased from Publican Quality Bread. That said, the Phlour sourdough loaf has huge holes. I expect holes in a good sourdough bread, but holes bigger than 1-inch seem to indicate something that needs to be controlled in the proofing process. But the flavor is there, and it toasts beautiful, so it's a minor complaint. The blueberry muffins were big and flavorful--we loved them. Next time I am there, I want to try a mini-quiche. Phlour is a wonderful bakery on Bryn Mawr, and well worth a visit if you're in the area.
Ed P.
Great baked goods. Excellent coffee. Very friendly service. I recommend the feta spinach quiche. Also loved the cheese Danish.
David D
Okay food which is waaayyy too expensive. Nothing tastes particularly fresh, which is odd for a bakery. A dry, almost-stale Danish is an odd thing, and $5.50 for an iced coffee is outrageous.
Atmosphere: 3
Food: 3
Service: 4
Willem Bron
Why is it so difficult to be friendly, show patience and give attention to you customers?! We come regularly but it needs to go of my chest… as various friends and family members complain about the unfriendly attention. Products are great but service is abdominal!! Very disappointing ??
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Bakery, Chocolate Croissant
Mieneke B.
croissants are delicious. service is unfriendly, not helpfull and without patience. shortage of ambiance.
Karen Kallas
Breads and bakeries are excellent. The staff customer service is lacking. I have been there a number of times and the wait staff are not friendly or welcoming. Given the high prices they charge , it will take my business elsewhere.
Atmosphere: 4
Food: 5
Service: 1
Steve Sherwin
Superior baked goods, the ham sandwich is phenomenal.Ordering hot tea was a mistake as staff left the tea bag in with the drink sitting at the counter- resulted in too much tannic leaching and a bitter drink. Tea should be served ready.
I visited previously, and met the owner and had a great experience. Today I came in and was greeted by a woman that was extremely dry standoffish and not hospitable at all. Customers will never forget how you make them feel.
Pablo Hernandez
Very expensive for the quality they offer, the prices are exaggerated and the attention of the employee is disastrous.
Mark M.
They have delicious cinamon rolls ammd lingonberry pastries. make sure you count your to go orders cause i was shorted once one of best tasting bakeries around i go regulary and often freeze some for later
Jackie O.
As they say in France "not worth the detour". Croissants were bread like. Got better ones at Costcos. The baguette was ordinary. Plus prices of items are not clearly posted. Sour dough bread was expensive and not worth it.
Steve Constantelos
Stopped by this place after a long hiatus, having frequented the spot under previous ownership. Nice summer breeze coming through the half-opened, shady front of the cafe. A simple coffee/tea menu and my little to-stay mug of coffee was nice and strong. The cardamom bun was out of this world. Tempting to look at, moist, sweet, balanced, scrumptious!
Simply
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastries, Bakery
This bakery and cafe started out wonderfully a few years ago but things seem to be on the decline in more recent times. They no longer serve their delicious breakfast options. They no longer serve espresso or espresso based drinks. The lively vibe in the cafe has virutally disappeared. Service has become less engaged. Until very recently however, the baked goods were always wonderful and reliable. But now not so much....The quiches are much smaller than in the past. The butter croissants and the chocolate croissants purchased early the morning recently were clearly a bit stale. So this is no longer a "go-to" place for me, which is quite dissapointing. I wish them well, but they seem to be headed in the wrong direction.
This spot offers all the classics as far as baked goods go. Croissants, danishes, muffins, coffee, etc. They even sell these little quiches which are quite tasty, as well. I once came here after immediately dumping somebody and their quiche provided me with some much needed comfort, haha. But yeah, the quiches and danishes are solid. I should note that there is a strange vibe in the air. I can't quite put my finger on it. It feels...dead? I don't mean quiet, but rather lifeless. I don't know. It's odd. But overall, it's a solid little cafe and a decent place to enjoy a coffee and pastry.
I have purchased Phlour's breads for many years at the Lincoln Park farmer's market, but this was the first time that I have ever been in their shop on Bryn Mawr. Wanting to have a decent baguette to go along with a pasta dinner brought lured me in. First of all, many reviewers mention poor service, but that was not my experience. We know that they run out of some of their bread, so we called ahead to make sure they still had baguettes, and to put two aside for when we arrived. The person on the phone could not have been more helpful or pleasant. When we arrived, she had our baguettes wrapped and ready to go. The bakery is bright and welcoming, and the area where they make their baked goods is open for viewing. It was moderately busy with several groups of customers having coffee and lunch. I LOVE old school bakeries with shelves and cases overflowing with fresh baked goodies. Phlour is not like that--they have more of a limited selection, but what I saw was tempting. In addition to the baguettes, I purchased a half loaf of sourdough bread (I've had it before), and two blueberry muffins. They also had cinnamon rolls, mini-quiches and a few other items for sale. Other than the baguettes and sourdough bread, there were no other bread choices. Phlour's sourdough bread has a nice tang--with way better flavor than an expensive, half pullman sourdough loaf that I recently purchased from Publican Quality Bread. That said, the Phlour sourdough loaf has huge holes. I expect holes in a good sourdough bread, but holes bigger than 1-inch seem to indicate something that needs to be controlled in the proofing process. But the flavor is there, and it toasts beautiful, so it's a minor complaint. The blueberry muffins were big and flavorful--we loved them. Next time I am there, I want to try a mini-quiche. Phlour is a wonderful bakery on Bryn Mawr, and well worth a visit if you're in the area.
Great baked goods. Excellent coffee. Very friendly service. I recommend the feta spinach quiche. Also loved the cheese Danish.
Okay food which is waaayyy too expensive. Nothing tastes particularly fresh, which is odd for a bakery. A dry, almost-stale Danish is an odd thing, and $5.50 for an iced coffee is outrageous.
Atmosphere: 3
Food: 3
Service: 4
Why is it so difficult to be friendly, show patience and give attention to you customers?! We come regularly but it needs to go of my chest… as various friends and family members complain about the unfriendly attention. Products are great but service is abdominal!! Very disappointing ??
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Bakery, Chocolate Croissant
croissants are delicious. service is unfriendly, not helpfull and without patience. shortage of ambiance.
Breads and bakeries are excellent. The staff customer service is lacking. I have been there a number of times and the wait staff are not friendly or welcoming. Given the high prices they charge , it will take my business elsewhere.
Atmosphere: 4
Food: 5
Service: 1
Superior baked goods, the ham sandwich is phenomenal.Ordering hot tea was a mistake as staff left the tea bag in with the drink sitting at the counter- resulted in too much tannic leaching and a bitter drink. Tea should be served ready.
Restaurantji Recommends
I visited previously, and met the owner and had a great experience. Today I came in and was greeted by a woman that was extremely dry standoffish and not hospitable at all. Customers will never forget how you make them feel.
Very expensive for the quality they offer, the prices are exaggerated and the attention of the employee is disastrous.
They have delicious cinamon rolls ammd lingonberry pastries. make sure you count your to go orders cause i was shorted once one of best tasting bakeries around i go regulary and often freeze some for later
As they say in France "not worth the detour". Croissants were bread like. Got better ones at Costcos. The baguette was ordinary. Plus prices of items are not clearly posted. Sour dough bread was expensive and not worth it.
Stopped by this place after a long hiatus, having frequented the spot under previous ownership. Nice summer breeze coming through the half-opened, shady front of the cafe. A simple coffee/tea menu and my little to-stay mug of coffee was nice and strong. The cardamom bun was out of this world. Tempting to look at, moist, sweet, balanced, scrumptious!