Deeply sadden with customer service. Been purchasing cakes for over 5 years and pastries. I had called to place order yesterday I specifically told clerk that I would come in person to see order. She still charged order than when I asked to get owners information clerk stated that she was not in liberty to disclose owners name. I will be going elsewhere.
Service: 1
Jackie Santos
Terrible costumer service! I've bought cakes from there before but my mom recently went for a quote for her wedding cake and felt pressured to place the order for September. They're charging 500+ dollars for a 60 serving cake ! Ridiculous, my parents don't order cake often so they don't know how outrageous that is. They want to get their money back 100 dollars and the cashier refuses to do so when they will lose nothing but a customer. Wouldn't even give me the owners number to sort it out with them!
Atmosphere: 1
Service: 1
Viviana Duarte
I ordered a cake 24hrs before which is horrible on my part but the lady who works here helped so much. She understood exactly what I pictures for the cake and was able to have it ready first thing in the morning. The cake was delicious! Vanilla cake was soft and fluffy, very moist. The whipped cream was airy and not too sweet. Will always come here for cakes in the future.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
Bertha Madrigal
I really like their cake, but they are going overboard with the wipe cream
S. Michael Doyle
Not a French bakery.
Amairany Rodriguez
Excellent place to order your favorite cake, they have an unmatched flavor and the best of all is that they have super affordable prices
Krish James
You won't find cheaper rates, better customer service, or nicer baked goods anywhere. The following time you visit Cicero.
Jose Vega
Good bread
Juan Trinidad
Oh god the shells...the lady was putting the bread in the bag and she told me...don't you want to grab one more shell??? Because one that I cast is a little hard.. actually I went home and saw the shells in reality today the shells were hard I will never come back to this place ever I will never come back to this place
Janessa Chavez
Bad customer service ,Stale bread also taste funny like cleaning products never again buying bread from here again
Very unpleasant experience. The cashier was rude, unfriendly, and made me feel uncomfortable by watching my every move as I was walking around the store. The tres leches cake slice was mediocre and the sprinkle sugar cookie was gross and lacked flavor. Never coming back here again.
Mary Curtin-Vazquez
I shared this local bakery’s pastries with my church family and everyone was highly impressed with the fresh quality and flavors!!!
Juan Carlos Chavez Sanchez
Good products. My favorite is the "Fantastico"
Rachael Hermosillo
Praise the Lord delicious cake great service, prices and parking?Thank you for decorating my Sister's 42nd birthday so beautifully?As you see she put her finishing touch on it..lol
Deeply sadden with customer service. Been purchasing cakes for over 5 years and pastries. I had called to place order yesterday I specifically told clerk that I would come in person to see order. She still charged order than when I asked to get owners information clerk stated that she was not in liberty to disclose owners name. I will be going elsewhere.
Service: 1
Terrible costumer service! I've bought cakes from there before but my mom recently went for a quote for her wedding cake and felt pressured to place the order for September. They're charging 500+ dollars for a 60 serving cake ! Ridiculous, my parents don't order cake often so they don't know how outrageous that is. They want to get their money back 100 dollars and the cashier refuses to do so when they will lose nothing but a customer. Wouldn't even give me the owners number to sort it out with them!
Atmosphere: 1
Service: 1
I ordered a cake 24hrs before which is horrible on my part but the lady who works here helped so much. She understood exactly what I pictures for the cake and was able to have it ready first thing in the morning. The cake was delicious! Vanilla cake was soft and fluffy, very moist. The whipped cream was airy and not too sweet. Will always come here for cakes in the future.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
I really like their cake, but they are going overboard with the wipe cream
Not a French bakery.
Excellent place to order your favorite cake, they have an unmatched flavor and the best of all is that they have super affordable prices
You won't find cheaper rates, better customer service, or nicer baked goods anywhere. The following time you visit Cicero.
Good bread
Oh god the shells...the lady was putting the bread in the bag and she told me...don't you want to grab one more shell??? Because one that I cast is a little hard.. actually I went home and saw the shells in reality today the shells were hard I will never come back to this place ever I will never come back to this place
Bad customer service ,Stale bread also taste funny like cleaning products never again buying bread from here again
Restaurantji Recommends
Delicious
Very unpleasant experience. The cashier was rude, unfriendly, and made me feel uncomfortable by watching my every move as I was walking around the store. The tres leches cake slice was mediocre and the sprinkle sugar cookie was gross and lacked flavor. Never coming back here again.
I shared this local bakery’s pastries with my church family and everyone was highly impressed with the fresh quality and flavors!!!
Good products. My favorite is the "Fantastico"
Praise the Lord delicious cake great service, prices and parking?Thank you for decorating my Sister's 42nd birthday so beautifully?As you see she put her finishing touch on it..lol
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