337 W Howard St, Evanston
Food was delicious, and service is slow because you gotta wait 30 minutes for your food. Maybe bring a book or hit up Jewel Osco while wait. I will comeback and Dine in!
Recommended dishes: Chicken Tender
Customer service sucks and how do give cold French fries if that’s all a customer orders! It’s not worth all the hassle.
Had the 4 pc mild wing and the food was fresh and tasty!
Recommended dishes: Wings
Call today at 630 to place an order. Go to the restaurant 658, and they tell me they're closed. Sign clearly says 730. Need a voice mail to let ppl know, and a different sign with the right time.
Recommended dishes: Wing Dinners
I walked inside this Harold’s at 2:35pm. There was only two customers in front of me. I finally made it to the counter to order my food at 2:50pm and did not get my order until 3:30pmI literally only ordered a large fry with mild sauce and lemon pepper. I have never in my life had to wait over 20 mins for a side order of fries.
I personally love Harold's Chicken. They can be a little slow 99% of the time, but with anything that you love we have a tendency to be patient. Also with new people, Diamond and the gentlemen that did my cooking on 9-3-23 were excellent in their service, it makes me want to continue going there. They were very pleasant.
I can't really say anything bad about the food. But the service is horrendous. I can only imagine how much business they have lost by not answering the phone or just being rude and dismissive of customers and delivery people on a regular basis. I have witnessed rude behavior almost every time I have gone in there and often when I will call no one will answer the phone doing opening business hours.
I want to thank Diamond for the great service and Greg for the hot
The food is always made fresh. My family and I really enjoyed our meal!
Recommended dishes: Catfish Dinner, Sauce, Shrimp Dinner, Cat and Wing, Wing Dinners, Wings Catfish and Shrimp
The young lady working the register is perfect for the position. She greets you with such a warm smile, making you feel good. As usual, the chicken is fresh and hot.
They have good food always fresh and hot and the new girl diamond has great customer service I will continue to come back
Recommended dishes: Wings, Wing Dinners, Wings Catfish and Shrimp
Horrible, gizzard was black pick them up Friday the lady told me to call back Tuesday for the manager , I don't like that place .
AVOID AT ALL COSTS!!I have literally tried to order from this place 7 times and they DO NOT ANSWER THE PHONE. There was a time when they wanted business I would say avoid them period. Tasty, Buffalo Joe or Al's at Ridge are all better quality and ANSWER the phone they also are professional and WANT YOUR BUSINESS. I have eaten at Harold's in EVERY part of the city. This is BY FAR WORST than those that sit in the worst neighborhood. Do them a favor stay away and let them close down like the last one did that was on the corner of Howard and Ashland. We have TOO many good choices in the area. Don't go here.
This place match the reviews in the worse Way, I called twice no answer.I walk in at 6:53 the young lady with loud mouth Say we close at 7 and then I say, it's 6:53.Now she say we stop taking orders after 6 make this make since.Sign on door says 7:30pm close.I work Retail Management and this is poor business at the worse time.Customer Service is needed and I don't live in the the neighborhood, however they will not get my business Ever!!!!!!!Poor Customer ServiceGive them Negative 5
Ok so this is 05/30/23 there is a customer service lady has an attitude everytime I come in here I norm call my order in bcause im on my route for the post office but her attitude is very unprofessional I asked her about how much an order was an she didn't even know also she turned away customers who were here at 645 that more than enough continue to get more money every though our economy is still trying to come back from COVID if her attitude dosent change then I can't continue to come her to spend my hard earned money that pays her salary
337 W Howard St, Evanston, IL 60202