McDonald's

2270 W Higgins Rd, Hoffman Estates
(847) 843-0380

Recent Reviews

Mike Tushie

It's

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: French Fries, Quarter Pounder Hamburger

Bob Bouse

4/2024 5* I only used the drive thru. Food was hot and ready quickly. Staff was friendly and they all had great smiles. Good experience for me!

Food: 5

Service: 5

Wilson Andres Rojas

Terrible customer service, from the manager in charge of this store, on several occasions that I have gone to buy she always has a despotic, rude and contemptuous attitude towards you as a client and consumer of the products of this renowned company, I hope McDonald's take more into account the training of its staff in this store since it is very poorly represented

Atmosphere: 1

Food: 4

Service: 1

Mike Kuciver

Decent Food Clean Atmosphere Great Customer

Atmosphere: 5

Food: 5

Service: 5

Ali Zandieh

Service was good. Food is okay. There is a constant annoying loud beep that never goes away. I just wanted to leave that place because of the beep noise.

Atmosphere: 1

Food: 3

Service: 5

Nazgul Nurtaeva

Come relax and

Atmosphere: 5

Food: 5

Service: 5

Nana Hill

I went through the drive thru on a Thursday evening to purchase a single happy meal. No One answered although I knew the location was still open because it was 9:00 PM and a worker was taking out garbage. I went to the pay window again trying to place and order no one was there. I then went to the pick up window and attempted one last time to place an order. Three workers were gathered around talking. All three looked toward the window and still no one came to help. Finally a young boy came to the window and told me I can only place an order by going back around. I proceeded to explain that I had done that and no answered. He said I will make sure someone answers this time. When I asked to speak with a manager he told me he was the manager and they tend to do that.

Service: 1

James Kennedy

A mistake was made with my order. Then the staff corrected the mistake.

Atmosphere: 5

Food: 5

Service: 5

Michael Gonzalez

TERRIBLE CUSTOMER SERVICE!!!! MANAGER WAS A JERK!!!! Had to wait 15 minutes for one apple pie and two drinks. This is the worst McDonald's in the history of Earth. Never come to this McDonald's ever. It is literally the

Atmosphere: 1

Food: 1

Service: 1

Aguss “tinclais” MoBa

I like the place, Very clean.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sándwich de Pollo

Gigi

Very messy McDonald's, every table was dirty. The garbage cans were over flowing. No one in the front counter that's to force you to use the self ordering. Wouldn't come here again.

Atmosphere: 2

Food: 3

Service: 2

Brandon Cook

Ordered through the app, got to the location and was told no food was available. Asked for a refund because the app doesn’t let you cancel it. Was told to reach out to franchise owns. Reached out to the franchise owners and have heard nothing

Atmosphere: 1

Food: 1

Service: 1

Anna Nabeel

Love it us every thing it's my

Atmosphere: 5

Food: 5

Service: 5

Michele L

I love the staff here. Always

Food: 5

Service: 5

Recommended dishes: McDonald's Big Mac

Tamaya Mobley

Management and employees are rude and didn’t even acknowledge my presence! Came out and shouted ticket number as if I were not standing right in front of them and no one else needing service! I asked for refund and they wanted to know why which was actually first time they addressed me! Work on customer service it’s

Atmosphere: 1

Food: 3

Service: 1

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