White Castle
14700 S Cicero Ave, Midlothian
(708) 535-3796
Recent Reviews
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Good food quick meal anytime ?
Atmosphere: 3
Food: 5
Service: 4
It's white castle!
Atmosphere: 5
Food: 5
Service: 5
It was after midnight, the staff was prompt, polite and accommodating. It was a pleasant surprise
Service: 5
Stood in line ten mins, no one acknowledged me. I left. Bad service
Came in for an order to feed 25 people, the staff was nice and didn’t seem overwhelmed by my large order even though it was only two ladies working. The team that serviced me was very professional.
Atmosphere: 5
Food: 5
Service: 5
Used the app to order. This was a large order. 20 sandwiches, three large sides, and 4 desserts.
If you’re the owner here this is a great order.
It came out to $63.60
Here’s our experience.
Ordered at around 5:15pm via the app. Was given a 5:38pm pickup time.
Headed over there right on time. Got to the drive right on time. There was three cars ahead of us.
After about 5 minutes the car in front of us laid on the horn. Few minutes later they straight up left.
5 more minutes go by and the front car gets their food.
Then they pulled up both the car in front of us as well as us. Surely in attempt to play their timer.
Then they took their sweet time getting both of the orders out.
Finally we received our food at 6pm about a half hour of waiting. Whatever through we have the food ran out to us where we were parked in front of the store. So I didn’t even bother asking for a few mustards for the burgers.
Got home and started un packing the food.
The cheesy sliders (10 were ok)
We also had cheese chicken sandwiches. In the app I asked for pickles x2 on the chicken sandwiches. There were 0 pickles on the chicken sandwiches. And the bread was crunchy and stale. Was supper disappointed in their quality. Dry crunchy bread and no pickles like I asked in the app. For the price paid they felt like the worst quality ever.
And then there was the sides. I ordered two large cheese sticks.
They were over cooked and many of them were simply hollow. Paid $16 for a bunch of empty fried hollow breading tubes. Our order took nearly an hour to get out and frozen cheese sticks got messed up. That sucked.
And then the fries. Ordered a large fry. Wish I could tell you the fries were good or bad but they absolutely forget to put them in there.
I would have took all of that disaster back and just got it re made however we ordered ahead because we had an event to watch and we weren’t trying to miss anymore of it. It started at 6pm so we missed the start while we were still pulled up waiting on our order.
$63 for stale bread , overcooked cheese sticks, no pickles when asked for them , missing side , and spent a half hour watching Cicero Avenue while we watched the staff fail to get out a few orders.
I’m for sure going to stay away from White Castles for a long time now. In this economy when I spend $60 I expect a quality product. Not sloppy crusty junk.
Atmosphere: 1
Food: 1
Service: 1
Been there many times, good food for the money.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Ring
Love the food
Atmosphere: 5
Food: 5
Service: 5
If you want to pay $30 for food and to be forgot about for 30 mins. This is your place!!!!! I will never come back!!!!
Atmosphere: 1
Food: 1
Service: 1
Great Food excellent service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Was very surprised that the dine in was so clean and maintained. Food was okay but remember that it's white castle. It's not Ruth's steakhouse.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Slider
Worst one in the world ignorant and horrible customer service they service the drive thru and ignore you on the inside I will never go there again close it down
Atmosphere: 1
Food: 1
Service: 1
It's SLIDERS breakfast, Better than that M------- place
Atmosphere: 3
Food: 3
Service: 3
They just need a little bit more help but the service okay
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Slider
Terrible service awful and forgot to put cheese on my slider not once but twice. The White Castle on 159 Kedzie way better
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