Baskin-Robbins

1344 Shermer Rd, Northbrook
(847) 498-4343

Recent Reviews

Chicago Mobile Escape Room

great service

Brenda Figueroa

Very rude and disrespectful. Try calling because I had issues placing an online order and the person who answered didn’t answer if the online was working. All she said was idk try it and figure it out. We wanted to place a big order for a business. Definitely not bringing business into this place. Very

Service: 1

Brad W.

Year after year, my cake order has been wrong...the lady in charge never even reduces the price or offers to make it right. Half ass apologies are given but you can tell she doesn't care. Will not be going here again. Highly encourage to take your business elsewhere.

Kate

Wish I read the reviews before coming here. $8 milkshake was all milk and only 3 scoops of ice cream…

Jack Wilber

Annoying and rude. Milkshake was incredibly liquid-y and refused to put topping on untouched ice cream that they had scooped and placed on counter. Will not be returning

Angel A.

I feel like Im in the Twighlight Zone. How can trying to buy an ice cream cake for be so painful? Being gaslighted at an ice creamery definitely reflects the current state of affairs of the world today. I weep for us.

Brendan Lee

Front is often rude, even to children and overcharges…single scoop instead of kids scoop, etc

Ram S.

Ice cream places are supposed to be a place you go to and feel happy. And a big part of that is driven by how you are welcomed and treated. A smile and a simple greeting goes a very long way... and this is the biggest downside of this B&R. The woman that runs it has the personality of the grinch and unfortunately spoils the whole experience of going to an ice cream place. I go there for the B&R ice cream at times but will likely just go to Graeters instead that's across the street.

Jordyn F

good ice cream but the owners here are a bit rude

Stephen D.

I've tried to support this BR location when competitors moved in across the street, but the service is lousy, prices have been jacked up to mirror Graeter's pricing and the portions have dwindled. Hard to support this place any longer. The owner needs to wise up before he loses more loyal customers.

Colleen Savage

Nice atmosphere for enjoying delicious ice-cream.

MT Worlds

Affordable ice cream that is better tasting and half the price of Graeters across. And while the employees aren't the most friendly folks they definitely won't yell at you about COVID nonsense and let you have a sample. Thank goodness this place is still open, no-nonsense business I will choose everytime!

Arielle R.

Staff is not always so friendly and the scoops seem to be getting smaller and smaller while the price is getting bigger but hey, I know what to expect went going to Baskin-Robbins. I like their flavors and I like this location since it's right across from the park and next to a bunch of restaurants. It's easy to walk across the street from the park, get your ice cream, and go play with your kids.

Kitty Hall

I have purchased three tags from Ba skin-Robbins. All arrived very quickly and were perfect. I got the kind that attaches to an adjustable collar and they are very stable and will not fall off. My small dog was chewing on his dangling tags, so I needed one he couldn't chew on. My friend had these tags and recommend them and I'm glad she did!

Margaret Anderson

Great choice for strong, lasting tags. I purchased them for several years each time I get a new member to my family

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