What’s the point of having coffee place if u are out of coffee creamer?
Atmosphere: 1
Food: 1
Service: 1
Dan
Espresso machine has been broken for over a month. Fix it?
Atmosphere: 1
Food: 1
Service: 1
Tracie Vilimek
Mobile order ticket was still sitting on the counter when I walked in 7 minutes after I ordered. Five workers ignore me as I wait. Three minutes later I’m acknowledged. Four minutes later my subpar iced latte that tastes nothing like pumpkin spice is handed over with an insincere apology. I waited 12 minutes for this. Never going back to this location.
netta lundy
WORST DUNKIN EXPERIENCE. THIS IS THE THIRD TIME COMING AND I AM OUTRAGE THAT MY ORDER WAS INCORRECT AGAIN! THE FIRST TIME I CAN UNDERSTAND BUT TO COMPLETELY MESS UP AGAIN AND AGAIN AND THEN NOT EVEN ACCOMIDATE NOR APOLOGIZE IS SO RUDE TO ME. I CALLED TO SPEAK WITH THE MANAGER WHO WAS TOLD TO ME BY ELIZABETH OR LIZ AS SHE CALLED HERSELF WAS NAME KENNY. THEY DID NOT EVEN WANT TO COME TO THE PHONE OR DEAL WITH THE COMPLAINT AT ALL. I FELT THIS IS NOT REAPEAT NOT AT ALL GOOD CUSTOMER SERVICE! I WILL NEVER ORDER FROM THIS PARTICULAR DUNKIN AGAIN AND ENCOURAGE OTHERS NOT TO DO SO AS WELL!
Atmosphere: 1
Food: 1
Service: 1
Karolina Sobczak
I've noticed everytime I go to this location I get super sick right after drinking the coffee. At first I thought nothing of it but it's EVERYTIME. Clean and disinfect the machines properly! Definitely needs a surprise visit from corporate.
moonchicago1
I went here with my dad and got some breakfast. It was top-notch, it doesn't disappoint. The staff were nice. Hope to come here again. (By that I meant that I live in the other side of Orland Park.) Definitely the best Dunkin.
Atmosphere: 5
Food: 5
Service: 5
Marek_D
Drink was super watered down had almost zero flavor
Erin Kobiec
Coffee is so inconsistent. 50 percent chance that they make your coffee the right way. And when they mess up they give you attitude when you ask them to fix it.
M B Whittle
They certainly have an interesting definition of "less ice"
THEY CHARGE 50 CENTS IF YOU ASK For lite ice in a medium iced coffee?♂️
Atmosphere: 1
Food: 1
Service: 1
LupeMare
I came here around 6:30 AM 4/14 and the 2 workers there had an attitude towards me. I kindly asked for no cheese on my pancake wrap, and her response was “it already comes like that” when in every other Dunkin I’ve been to it usually isn’t a problem to take it off before it gets heated. Then she misunderstood that i wanted a hibiscus tea refresher, and instead put down that i wanted a hot hibiscus tea. So, at the window i asked once again nicely if i could change the hot tea to a refresher and so she told me it was already made. i understand that I should have probably said something before i got to the window, but i dont think i was asking for a big request. i felt like she truly wasn't trying to be accomodating to me overrall. Very poor customer service.
Atmosphere: 3
Food: 3
Service: 2
Dàvid Bocian
Went right in got right out had all of my selections 1 dozen donuts and a muffin
What’s the point of having coffee place if u are out of coffee creamer?
Atmosphere: 1
Food: 1
Service: 1
Espresso machine has been broken for over a month. Fix it?
Atmosphere: 1
Food: 1
Service: 1
Mobile order ticket was still sitting on the counter when I walked in 7 minutes after I ordered. Five workers ignore me as I wait. Three minutes later I’m acknowledged. Four minutes later my subpar iced latte that tastes nothing like pumpkin spice is handed over with an insincere apology. I waited 12 minutes for this. Never going back to this location.
WORST DUNKIN EXPERIENCE. THIS IS THE THIRD TIME COMING AND I AM OUTRAGE THAT MY ORDER WAS INCORRECT AGAIN! THE FIRST TIME I CAN UNDERSTAND BUT TO COMPLETELY MESS UP AGAIN AND AGAIN AND THEN NOT EVEN ACCOMIDATE NOR APOLOGIZE IS SO RUDE TO ME. I CALLED TO SPEAK WITH THE MANAGER WHO WAS TOLD TO ME BY ELIZABETH OR LIZ AS SHE CALLED HERSELF WAS NAME KENNY. THEY DID NOT EVEN WANT TO COME TO THE PHONE OR DEAL WITH THE COMPLAINT AT ALL. I FELT THIS IS NOT REAPEAT NOT AT ALL GOOD CUSTOMER SERVICE! I WILL NEVER ORDER FROM THIS PARTICULAR DUNKIN AGAIN AND ENCOURAGE OTHERS NOT TO DO SO AS WELL!
Atmosphere: 1
Food: 1
Service: 1
I've noticed everytime I go to this location I get super sick right after drinking the coffee. At first I thought nothing of it but it's EVERYTIME. Clean and disinfect the machines properly! Definitely needs a surprise visit from corporate.
I went here with my dad and got some breakfast. It was top-notch, it doesn't disappoint. The staff were nice. Hope to come here again. (By that I meant that I live in the other side of Orland Park.) Definitely the best Dunkin.
Atmosphere: 5
Food: 5
Service: 5
Drink was super watered down had almost zero flavor
Coffee is so inconsistent. 50 percent chance that they make your coffee the right way. And when they mess up they give you attitude when you ask them to fix it.
They certainly have an interesting definition of "less ice"
Atmosphere: 2
Food: 3
Service: 1
Place needs new employees
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Standard
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Egg and Cheese
THEY CHARGE 50 CENTS IF YOU ASK For lite ice in a medium iced coffee?♂️
Atmosphere: 1
Food: 1
Service: 1
I came here around 6:30 AM 4/14 and the 2 workers there had an attitude towards me. I kindly asked for no cheese on my pancake wrap, and her response was “it already comes like that” when in every other Dunkin I’ve been to it usually isn’t a problem to take it off before it gets heated. Then she misunderstood that i wanted a hibiscus tea refresher, and instead put down that i wanted a hot hibiscus tea. So, at the window i asked once again nicely if i could change the hot tea to a refresher and so she told me it was already made. i understand that I should have probably said something before i got to the window, but i dont think i was asking for a big request. i felt like she truly wasn't trying to be accomodating to me overrall. Very poor customer service.
Atmosphere: 3
Food: 3
Service: 2
Went right in got right out had all of my selections 1 dozen donuts and a muffin
Atmosphere: 5
Food: 5
Service: 5
Friendly staff.
Atmosphere: 4
Food: 5
Service: 5
Loading...