Their Employees have Nasty attitudes!!! ? Only two customers at the time I was there. ?
Atmosphere: 2
Food: 3
Service: 1
Zach Rotello
45 minutes to get through the drive thru. Obviously they are short on help. They need to close the drive thru if not properly staffed to not waste peoples time. Only two cars ahead of me when I pulled in. Never going back.
Atmosphere: 1
Food: 2
Service: 1
CYBER COBRAS
They don't honor coupons as suggested, it's privately owned and not like the rest of the subways and it's also more expensive here. So get ready for the weird faces and quirky attitudes.
Atmosphere: 1
Food: 1
Service: 1
Nichole Nichole
CHECK YOUR RECEIPTS! On 2/13/24 around 11-11:30 am at this subway. The cashier #1010 on the receipt gave herself a tip from my drive through order. I didn’t notice until I made it 5 minutes up the road. I drove back to the restaurant confronted her as polite as possible. Until she told me “I” did it. Her SCAM is if you pay with debit or Apple pay she tells you, that you have to hold the card reader just long enough for her to say “Never mind it worked this time” so that if you comeback to confront the issue her excuse is that she handed you the reader so you must have tipped her. I can imagine she’s scammed a lot of customers. Also she distracts you from the total by talking about random things. She needs to be stopped.
Atmosphere: 1
Service: 1
Joshua Potts (HaphDamned)
As a subway, its above average. They were missing several items, but thats not the employees fault, it's bad management that didn't plan ahead. The staff were very friendly and helpful. They were very kind and patient with the older customers and they were able to handle large and complex orders. I would recommend this location just because of this alone.
I pass 3 other Subways just to go to this location!
First name Last name
Forgot ingredients on 2 orders and passive aggressive service
Atmosphere: 3
Food: 3
Service: 1
Myshila Smith
Went through the drive through was asked what kind of sandwich I wanted & what I would like on them after paying for my order I was told that they where out of Mayo the bread I asked for the bottle sodas I asked for was charged for 2 bottle sodas only received one was charged for 4 cookies only received 3 & both sandwiches I ordered looked threw together went back the nxt morning my order was fixed but hair was in my sandwich I will nvr go here again
Food: 1
Service: 1
Carolyn Walls
Children suggested for a meal after school and before their dads night basketball game. They ordered with ease, talked and laughed the whole hour.Vegetarian options: Vegan and vegetarian options.Kid-friendliness: Visited with three children after school and they talked and laughed while eating.Wheelchair accessibility: Entry and seating accessibility.
Their Employees have Nasty attitudes!!! ? Only two customers at the time I was there. ?
Atmosphere: 2
Food: 3
Service: 1
45 minutes to get through the drive thru. Obviously they are short on help. They need to close the drive thru if not properly staffed to not waste peoples time. Only two cars ahead of me when I pulled in. Never going back.
Atmosphere: 1
Food: 2
Service: 1
They don't honor coupons as suggested, it's privately owned and not like the rest of the subways and it's also more expensive here. So get ready for the weird faces and quirky attitudes.
Atmosphere: 1
Food: 1
Service: 1
CHECK YOUR RECEIPTS! On 2/13/24 around 11-11:30 am at this subway. The cashier #1010 on the receipt gave herself a tip from my drive through order. I didn’t notice until I made it 5 minutes up the road. I drove back to the restaurant confronted her as polite as possible. Until she told me “I” did it. Her SCAM is if you pay with debit or Apple pay she tells you, that you have to hold the card reader just long enough for her to say “Never mind it worked this time” so that if you comeback to confront the issue her excuse is that she handed you the reader so you must have tipped her. I can imagine she’s scammed a lot of customers. Also she distracts you from the total by talking about random things. She needs to be stopped.
Atmosphere: 1
Service: 1
As a subway, its above average. They were missing several items, but thats not the employees fault, it's bad management that didn't plan ahead. The staff were very friendly and helpful. They were very kind and patient with the older customers and they were able to handle large and complex orders. I would recommend this location just because of this alone.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Meatball Sub, Spicy Italian
The food was good and people were very friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Italian, Tuna, Bacon Egg & Cheese
Workers were friendly. I was disappointed that they ran out of mayo for my sub. They could have offered packets of mayo but didn't.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
This is hands-down the best Subway in Rockford....or anywhere for that matter. Food is ALWAYS right and service is ALWAYS EXCELLENT!
Carzy how they have fake advertisingNo coupons what a
Atmosphere: 1
Food: 1
Service: 1
It's a great subway. I gave a 3 star for the avocado sauce. It's not the staffs fault which is why I gave them a good
Atmosphere: 4
Food: 3
Service: 5
Restaurantji Recommends
I pass 3 other Subways just to go to this location!
Forgot ingredients on 2 orders and passive aggressive service
Atmosphere: 3
Food: 3
Service: 1
Went through the drive through was asked what kind of sandwich I wanted & what I would like on them after paying for my order I was told that they where out of Mayo the bread I asked for the bottle sodas I asked for was charged for 2 bottle sodas only received one was charged for 4 cookies only received 3 & both sandwiches I ordered looked threw together went back the nxt morning my order was fixed but hair was in my sandwich I will nvr go here again
Food: 1
Service: 1
Children suggested for a meal after school and before their dads night basketball game. They ordered with ease, talked and laughed the whole hour.Vegetarian options: Vegan and vegetarian options.Kid-friendliness: Visited with three children after school and they talked and laughed while eating.Wheelchair accessibility: Entry and seating accessibility.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cold Cut Combo, Oatmeal Raisin, Oven Roasted Turkey
Ordered online with estimated 20min till ready. I Arrived in 10 minutes, my meal was ready.Thank you.Please bring back southwest sauce ?