Nah this place was not it. way overpriced. Ordered a buddha satay bowl (photo) for $14, was charged an additional $3 just for adding tofu, 24oz choco peanut butter smoothie for $9 and a wrap for an equally absurd price. We though okay, maybe it will taste really delicious and fresh. But the $3 (!!) tofu ended up being like 6 cubes of plain unseasoned firm tofu; the wrap wasn't drained properly and was soggy and leaking at the bottom, smoothie had a strange taste made with real peanuts instead of peanut butter so it was chalky and crunchy. Still ate it bc we spent a fortune on it and didn't want to just throw it out lol.Customer service wasn't even redeeming at all lol. I felt completely unwelcomed - we weren't greeted, no music was playing, and the store was empty. The phone rang for a bit, none of the workers picked it up, and when it stopped ringing one of them muttered "they couldn't have just waited?" Passive aggressive signs by the cash register saying "don't ask us to break a bill - we're an independent business, not a bank."We recommend the smoothie king next door. We will not be back
Donna P
Amazingly fresh and good. Went today and the older lady was so patient and kind. The young man was also very nice. It's been so long since having such good customer service; definitely appreciate it.
Amy McMahon
My wrap was delicious, the employees were welcoming and helpful, and the establishment is clean and bright. I will eat here whenever I come to Crown Point!
Betty Boop
Really good food. Pricey. I love that is vegan/vegetarian with the option to add meat. There needs to be more restaurants with these options. Will be back!!!
Tina Campbell
I thought it was delicious and had some heart healthy options!!!
Dominick Bruno
I didn't realize there was a Freshii out here. Incredible healthy and fresh food. Perfectly met my already high expectations of them comparing them to previous experiences in Chicago locations.
Tim Jennings
Thoroughly enjoyed my bowl, clean restaurant and very nice staff!
Billing admin
This is the second time ordering from Freshii in Crown Point. The first time was amazing and everything was packaged in separate bags for freshness. This time...not so much. I debated to call and complain because it wasn't that big of a deal but the "crispy won tons" were not crispy at all and were soft, mushy and disgusting. They actually made the bowls inedible because of the mushy texture.When I called to "complain," the woman on the other end was defensive and rude. She stated I didn't request them to be on the side and they always put everything in the bowl. I told her that was not how we received our past order. She decided it was okay to argue with the customer again stating it was probably requested to be put on the side in our first order. After a back and forth and her terrible customer service, I explained that if it says crispy won tons, don't you think that is what we should've received and all she needed to say was I am so sorry and accept the complaint. Guess what she did next...She screamed in the phone at me and said I am sorry your won tons were not crunchy because YOU did not ask for them to be put on the side and then hung up on me!I've uploaded a picture of the two orders. As noted, I did NOT request the crispy won tons to be placed on the side on either order on the dressing/sauce. TERRIBLE CUSTOMER SERVICE!
Elizabeth Byers G.
This franchise location provided us excellent customer service for a large catering order for 40+ for a garden wedding in July. A vegan garden wedding none the less. They customized everything to our preference and were so easy and lovely to work with. I had complete confidence in Diane and her staff from my first conversation...they had everything down and planned to the last detail. The food was amazing..veggie platters, fruit trays, guac and chips and hand made wraps. We couldn't have asked for a more perfect experience. Thank you Diane, family and staff, you made everything so easy.
Kat W.
This place is my favorite place to go to in all of Crown Point. Whenever I'm out that way for food I go there! They have such a wide variety & very friendly! Their juices are amazing also!
The energy balls are yummy. The ingredients are so fresh. I have had almost everything on the menu and nothing bad to say besides I wish they made dairy free options for all the smoothies and not just one.
Kari B
Great customer service everytime. My order is always ready so fast. I always customize my bowl and they have the best and freshest ingredients. Love the recharge juice!
Aleka Vlamis
The prices are high for what you get however everything was delicious. We asked for no tomato in my bowl and it had tomato when it was served to me. My husband ordered a burrito but was given a bowl. I feel they have been open long enough not to make these kind of mistakes when we were quite literally the only customers in the restaurant. I’m not sure if we will return but it is worth trying at least once.
Donna Pace
Excellent healthy food!!
Jody Lilley
For starters , the Owner! Diane was so warm and welcoming. She gave us a great tutorial of the menu.
Nah this place was not it. way overpriced. Ordered a buddha satay bowl (photo) for $14, was charged an additional $3 just for adding tofu, 24oz choco peanut butter smoothie for $9 and a wrap for an equally absurd price. We though okay, maybe it will taste really delicious and fresh. But the $3 (!!) tofu ended up being like 6 cubes of plain unseasoned firm tofu; the wrap wasn't drained properly and was soggy and leaking at the bottom, smoothie had a strange taste made with real peanuts instead of peanut butter so it was chalky and crunchy. Still ate it bc we spent a fortune on it and didn't want to just throw it out lol.Customer service wasn't even redeeming at all lol. I felt completely unwelcomed - we weren't greeted, no music was playing, and the store was empty. The phone rang for a bit, none of the workers picked it up, and when it stopped ringing one of them muttered "they couldn't have just waited?" Passive aggressive signs by the cash register saying "don't ask us to break a bill - we're an independent business, not a bank."We recommend the smoothie king next door. We will not be back
Amazingly fresh and good. Went today and the older lady was so patient and kind. The young man was also very nice. It's been so long since having such good customer service; definitely appreciate it.
My wrap was delicious, the employees were welcoming and helpful, and the establishment is clean and bright. I will eat here whenever I come to Crown Point!
Really good food. Pricey. I love that is vegan/vegetarian with the option to add meat. There needs to be more restaurants with these options. Will be back!!!
I thought it was delicious and had some heart healthy options!!!
I didn't realize there was a Freshii out here. Incredible healthy and fresh food. Perfectly met my already high expectations of them comparing them to previous experiences in Chicago locations.
Thoroughly enjoyed my bowl, clean restaurant and very nice staff!
This is the second time ordering from Freshii in Crown Point. The first time was amazing and everything was packaged in separate bags for freshness. This time...not so much. I debated to call and complain because it wasn't that big of a deal but the "crispy won tons" were not crispy at all and were soft, mushy and disgusting. They actually made the bowls inedible because of the mushy texture.When I called to "complain," the woman on the other end was defensive and rude. She stated I didn't request them to be on the side and they always put everything in the bowl. I told her that was not how we received our past order. She decided it was okay to argue with the customer again stating it was probably requested to be put on the side in our first order. After a back and forth and her terrible customer service, I explained that if it says crispy won tons, don't you think that is what we should've received and all she needed to say was I am so sorry and accept the complaint. Guess what she did next...She screamed in the phone at me and said I am sorry your won tons were not crunchy because YOU did not ask for them to be put on the side and then hung up on me!I've uploaded a picture of the two orders. As noted, I did NOT request the crispy won tons to be placed on the side on either order on the dressing/sauce. TERRIBLE CUSTOMER SERVICE!
This franchise location provided us excellent customer service for a large catering order for 40+ for a garden wedding in July. A vegan garden wedding none the less. They customized everything to our preference and were so easy and lovely to work with. I had complete confidence in Diane and her staff from my first conversation...they had everything down and planned to the last detail. The food was amazing..veggie platters, fruit trays, guac and chips and hand made wraps. We couldn't have asked for a more perfect experience. Thank you Diane, family and staff, you made everything so easy.
This place is my favorite place to go to in all of Crown Point. Whenever I'm out that way for food I go there! They have such a wide variety & very friendly! Their juices are amazing also!
Restaurantji Recommends
The energy balls are yummy. The ingredients are so fresh. I have had almost everything on the menu and nothing bad to say besides I wish they made dairy free options for all the smoothies and not just one.
Great customer service everytime. My order is always ready so fast. I always customize my bowl and they have the best and freshest ingredients. Love the recharge juice!
The prices are high for what you get however everything was delicious. We asked for no tomato in my bowl and it had tomato when it was served to me. My husband ordered a burrito but was given a bowl. I feel they have been open long enough not to make these kind of mistakes when we were quite literally the only customers in the restaurant. I’m not sure if we will return but it is worth trying at least once.
Excellent healthy food!!
For starters , the Owner! Diane was so warm and welcoming. She gave us a great tutorial of the menu.