Topping game is on point, one of the best pizzas I've had in awhile.. only suggestion I have is the deep dish Super Special should be cooked 5 minutes longer. The veggies cause the crust to be soggy.
Rowan Ashleigh Rusher Fairfax
Theyve basically stolen $50+ dollars from me. On sept 14th I placed an order for my boyfriends birthday dinner. I placed the order online, they called after and said they weren't able to make certain pizza because they were out of dough, I just asked for the order to be canceled. I was told I'd receive a refund in 10 days, I never did. I called jets and they said it was a corporate problem and to call them. Well I did that, and corporate told me it was a privately owned jets pizza and it was their responsibility, and to email customer service because id get results. I did that also I received nothing at all. I'm a blue collar essential employee and normal people can't just afford to lose $50 and be completely ignored and given the run around. Unacceptable.
Terry & Susan Scher
Haven't had this pizza since we were in Florida.Always good pizza at a fair price.The lady was very nice and upbeat!
Pat Murphy
Great taste well topped Detroit pizza ? good price get bold pepperoni
J P
This is one of my favorite pizza's in town, but unfortunately the quality of service has taken a real nosedive over the past few months. I used to order from this place once a week, but then they started forgetting small items in my order like the breadstick sauce. A few times they'd take my order, I'd drive 20 minutes to come pick it up, and when I'd get there they hadn't even started yet so I'd end up waiting another 40 minutes in the parking lot. Each time that happened I wouldn't order from them for a month or so hoping whatever staffing issues they had would clear up, but no. Today I called in at like 5:30PM and the guy told me to call back real quick because he needed to restart the ordering computer. I called back 5 minutes later and the phone rang as if it was disconnected. I drove over there and the place had all the lights off, closed. They're not supposed to close until 9PM. I went to the Little Cesar's across the street. Again, I really like this pizza, and I would happily order it from another location if my city had one, but I don't think I'll be ordering from this location again anytime soon
Alex Leonor
The food is always good, I love Jets, but the store itself was gross. Food on the floor, the trash was next to where the pizzas come out. Their prep line was really dirty and the floors were gross too. Fruit flies greeted you when you walked in the door. The store needs help.
Robert whitcombe
Ordered online at 4:45 for curbside. Received an email stating 20 minutes. Arrived and called at 5:05 to let them know I was there and what car. They told me another twelve minutes. 25 minutes later an employee taking pizza out to someone else took my name. At 5:55 my pizza was brought out warm. Not hot but warm. Had to heat our pizza up when we got home. Never again Jets.
Dave Turpchinoff
Horrible Experiece! Craving an 8 corner and placed order online. Confirmation at 6:10pm said it would be 20 min. Arrived at 6:30pm to a group of people milling about outside the store waiting for their orders. I finally got my food 50 minutes after ordering. Staff was nasty to customers. When I got home and opened the box, the pizza was overcooked and burned in places and uncut! Worst pizzaI have ever had from Jets. Lost my business!
CJ Brillski
Great pizza when it's right. Too many service issues (closing early, screwing up orders, missing items, etc.) to warrant more than two stars. Being from Michigan, I really love Jet's. But this location just can't seem to ever operate correctly.
One thing I had always missed about Michigan was Jets Pizza. I've been going here since they opened and it's always a great treat to bring it into my office. I called today because we had a meeting earlier in the day then they would normally be able to provide food for. The manager said they'd make it before they were open and the food was great, as always. I greatly appreciated their flexibility, customer service, and professionalism. There are 16 very happy people in my office right now.Thank you!!!
Tyler Davis
Pretty much the best pizza in town. Maybe in the entire world throughout all of human history. Eat it.
Angel R. Bechtel
Ordered at 10:34 it’s 1:15 still no pizza and they will not answer their phone
Travis Whiteside
I ordered online on May 30th at 5:30pm. I was called by the store a few minutes later and told they were closing early due to being short staffed. They said they could cancel the order and I would get a refund in a couple of days or place a credit on my account in their store. I opted for the refund, and it would appear that the charge was cancelled prior to it hitting my bank. I still feel this is unacceptable for a business. It sounds like the whole staff should be replaced with people that want to work.
JSP
In the past I would have given 5 stars. Even now they have the best pizza and bread. Unfortunately over the past 6 or 8 months the service has really deteriorated. I ordered on line and it shows them open for another hour, I place order and they call to say they are closed. I placed a delivery order and they called saying they could not deliver, I had to go pick up. My last order took 75 min and had diet Pepsi instead of Pepsi, correct bread but no pizza at all. We called and instead of just apologizing and making it right, the manager threw the delivery driver under the bus. Completely blamed it on delivery. We gave them one more chance even though we should have known better and when we called to order...they said delivery stopped at 8pm even though they are open until 9pm. In the past they took orders for delivery until closing time. Very disappointed.
the chicken club pizza is amazing.
Topping game is on point, one of the best pizzas I've had in awhile.. only suggestion I have is the deep dish Super Special should be cooked 5 minutes longer. The veggies cause the crust to be soggy.
Theyve basically stolen $50+ dollars from me. On sept 14th I placed an order for my boyfriends birthday dinner. I placed the order online, they called after and said they weren't able to make certain pizza because they were out of dough, I just asked for the order to be canceled. I was told I'd receive a refund in 10 days, I never did. I called jets and they said it was a corporate problem and to call them. Well I did that, and corporate told me it was a privately owned jets pizza and it was their responsibility, and to email customer service because id get results. I did that also I received nothing at all. I'm a blue collar essential employee and normal people can't just afford to lose $50 and be completely ignored and given the run around. Unacceptable.
Haven't had this pizza since we were in Florida.Always good pizza at a fair price.The lady was very nice and upbeat!
Great taste well topped Detroit pizza ? good price get bold pepperoni
This is one of my favorite pizza's in town, but unfortunately the quality of service has taken a real nosedive over the past few months. I used to order from this place once a week, but then they started forgetting small items in my order like the breadstick sauce. A few times they'd take my order, I'd drive 20 minutes to come pick it up, and when I'd get there they hadn't even started yet so I'd end up waiting another 40 minutes in the parking lot. Each time that happened I wouldn't order from them for a month or so hoping whatever staffing issues they had would clear up, but no. Today I called in at like 5:30PM and the guy told me to call back real quick because he needed to restart the ordering computer. I called back 5 minutes later and the phone rang as if it was disconnected. I drove over there and the place had all the lights off, closed. They're not supposed to close until 9PM. I went to the Little Cesar's across the street. Again, I really like this pizza, and I would happily order it from another location if my city had one, but I don't think I'll be ordering from this location again anytime soon
The food is always good, I love Jets, but the store itself was gross. Food on the floor, the trash was next to where the pizzas come out. Their prep line was really dirty and the floors were gross too. Fruit flies greeted you when you walked in the door. The store needs help.
Ordered online at 4:45 for curbside. Received an email stating 20 minutes. Arrived and called at 5:05 to let them know I was there and what car. They told me another twelve minutes. 25 minutes later an employee taking pizza out to someone else took my name. At 5:55 my pizza was brought out warm. Not hot but warm. Had to heat our pizza up when we got home. Never again Jets.
Horrible Experiece! Craving an 8 corner and placed order online. Confirmation at 6:10pm said it would be 20 min. Arrived at 6:30pm to a group of people milling about outside the store waiting for their orders. I finally got my food 50 minutes after ordering. Staff was nasty to customers. When I got home and opened the box, the pizza was overcooked and burned in places and uncut! Worst pizzaI have ever had from Jets. Lost my business!
Great pizza when it's right. Too many service issues (closing early, screwing up orders, missing items, etc.) to warrant more than two stars. Being from Michigan, I really love Jet's. But this location just can't seem to ever operate correctly.
Restaurantji Recommends
One thing I had always missed about Michigan was Jets Pizza. I've been going here since they opened and it's always a great treat to bring it into my office. I called today because we had a meeting earlier in the day then they would normally be able to provide food for. The manager said they'd make it before they were open and the food was great, as always. I greatly appreciated their flexibility, customer service, and professionalism. There are 16 very happy people in my office right now.Thank you!!!
Pretty much the best pizza in town. Maybe in the entire world throughout all of human history. Eat it.
Ordered at 10:34 it’s 1:15 still no pizza and they will not answer their phone
I ordered online on May 30th at 5:30pm. I was called by the store a few minutes later and told they were closing early due to being short staffed. They said they could cancel the order and I would get a refund in a couple of days or place a credit on my account in their store. I opted for the refund, and it would appear that the charge was cancelled prior to it hitting my bank. I still feel this is unacceptable for a business. It sounds like the whole staff should be replaced with people that want to work.
In the past I would have given 5 stars. Even now they have the best pizza and bread. Unfortunately over the past 6 or 8 months the service has really deteriorated. I ordered on line and it shows them open for another hour, I place order and they call to say they are closed. I placed a delivery order and they called saying they could not deliver, I had to go pick up. My last order took 75 min and had diet Pepsi instead of Pepsi, correct bread but no pizza at all. We called and instead of just apologizing and making it right, the manager threw the delivery driver under the bus. Completely blamed it on delivery. We gave them one more chance even though we should have known better and when we called to order...they said delivery stopped at 8pm even though they are open until 9pm. In the past they took orders for delivery until closing time. Very disappointed.
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