Goodfellas Pizzeria - Mass Ave.

Great pizza, terrible service

Atmosphere: 1

Food: 5

Service: 1

It was absolutely crazy in there... but in a good way. Music was loud, as the guys flipped and spun the crust. It was entertainment while waiting in line. Once we got our pizza, I understood what all the hype was about! Absolutely delicious! Loved it!

Atmosphere: 5

Food: 5

Service: 5

My family and I love this place!

Atmosphere: 5

Food: 5

Service: 5

My favorite place for a slice.

Atmosphere: 5

Food: 5

Service: 5

Seen a roach

My pizza was burnt on one side and the other side was fine. I was disappointed and had to throw away the rest and the Capreese salad had an off taste about it.
Staff were friendly but sadly disappointed with the food.

Atmosphere: 4

Food: 2

Service: 4

Tried to call first they picked up the phone then hung it back up. Called back got put on hold for over 5 mins. While on hold I just did a complete online order. Got there soon after placing order it was already done and the place was empty. I noticed the box wasn’t hot when I picked it thought that was odd. Finally opened it up to eat it and it tasted old and wasn’t hot at all. It didn’t taste good either. After complaining on my social media I was informed their crust is different now (likely to save money) from my other friends who used to be regulars. A few years ago it was good pizza but it’s terrible now. Go to Pronta Pizza instead!

Atmosphere: 1

Food: 1

Service: 1

Literally the most dry, hard pizza I have ever had. It was equivalent to eating plastic cheese on a cardboard crust.

Atmosphere: 2

Food: 1

Service: 2

They are racist, they pick and choose who to give the orders too. Needless to say if you are African American you have to ask if it’s ready . Everyone is greeted and asked what they are picking up. Sad because the pizza is somewhat good.

Atmosphere: 1

Food: 3

Service: 1

When I walked in, Chris greeted me with a big smile and said he remembered me from before, which was so nice. It’s such a good feeling when someone at a place you visit recognizes you—it makes the experience way more personal. Chris was super friendly, and his customer service was on point. He really made me feel welcome, and that’s honestly a huge reason I keep coming back.

The whole staff is great, though. They always take care of orders quickly, but they don’t rush—you can tell they actually care. It’s rare to find places where everyone’s this consistent with good service, so I always appreciate it. It’s people like Chris and the rest of the team that make it easy to keep coming back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza and Breadsticks

The worst experience ever. Guy dropped 3 pizzas on the floor, used the spatula to push them under the oven, then tried to use the SAME spatula to get other pizzas out of the oven. Water was dropping from the ceiling in the employees and pizzas. One employee walked out in the middle of the rush. Do better!!

Atmosphere: 1

Food: 1

Service: 1

Um... there was a literally waterfall coming from the ceiling inches away from customers and the food. Let's maybe get that fixed? The people were great but these people were real heroes. Duty. Honor. Sacrifice.

Atmosphere: 1

Food: 4

Service: 5

The fact that there’s a MAJOR health code violation…. The people were super sweet, but they were literally getting rained on INSIDE the building right next to where the food is being made.

Atmosphere: 1

Food: 5

Service: 5

This place has really gone down hill. Their prices increased almost 50%. Smaller cups now too. Go there for lunch and there’s only a couple old slices available. Guy making the pizzas makes a joke about how management doesn’t want to waste anymore. We aren’t going to waste our money there anymore either.

Atmosphere: 4

Food: 5

Service: 2

Great pizza! ITS HUGE! A large can well feed a family of 4-5! It is a little pricey but it’s covered by the size of pizza you receive!

Atmosphere: 5

Food: 5

Service: 5