I have just gotta say, I have NEVER, in my entire life, ever been treated so god awful like I was last nite!!! I came into this Payless SuperMarket @ 715 S. Tillotson Ave. Muncie, Indiana 47304 at 9:52pm, yes I knew they were closing in 8 minutes, but I had to get a few things for my mother who has been on hospice for the past 6 months now, remind u, I had taken a taxi cab there ok ,well anyways all’s I was gettin her cereal,milk,ice cream,pop,water,lunch meat,bread,a case of water,fruit cups,and pudding cups ok, well as soon as I walked in and up to get a cart, every employee was standing at the checkout lines. Everyone of them said simultaneously,“We close in 8 minutes”, I smiled and politely said, “ Yes I know, I’ve only gotta grab a few things” , well, b4 I could even make 1 complete circle around the store , not hitting any Isles in between, just goin around the outer isle, the manager came to me 7 times ,within those 8 minutes, giving me a count down til they closed. Every time she would tell me it was closer til closing, I was telling her that I only had a few more things to grab and I’d b done, I’m so I was hurrying,and that I’m sorry!!! Well I was comin around to head to the register to checkout, all’s I needed last was pudding, this manger said real real rude and hateful, “ My guys r working overtime now bc of u, I said u need to get up there and empty ur cart now, I told u we were closing, and now we’ve have been closed for,”remind u I pulled away from there at 10:10pm, “20 minutes”, so I replied to her, “Wow, I’m sorry, I had to get just a few things for my mother, who is in the nursing home, I’m sorry, my mom has had no food for the past few days bc where my sister had her at, their wasn’t any food what so ever, I had been waiting for my food stamps to hit my card yesterday so I could go to the store for her, I couldn’t afford to go to any more other stores bc I was in a taxi, well anyways the manager told me she didn’t have to cash me out if she didn’t want to, since they were done closed, I kept apologizing to her but she kept being so rude yelling at me tellin me just get up there and unload my cart she’s ready to get outta there, I told her I needing pudding and that was the last thing, omg, this lady started yelling at me even more now, to the point, my feelings was really hurt, but now it’s turning into being angry. I couldn’t believe someone really was that angry bc I was spending money in their store. Remind u it’s only 10:05pm rite now, she then told me, “I said get ur cart up there now and unload it, I guess I will go get pudding for u, what kind do u want, I said actually I wanted a couple different kinds and a couple each of them plz… oh wow that was entirely way to much for her bc she had it by then I guess Bc when she came up to the register she threw the pudding down on the conveyor belt a couple had hit the floor, I was shocked , that someone really was acting like i was the biggest problem that she had ever came across. She then said once again, “ u know, I don’t have to ring u up u know,” , by then I had had enough, I couldn’t take it anymore, I was about to explode and flip out, but I’m really proud of my self bc, I just grabbed my reusable bags I had brought with me , and grabbed my purse and said, “ u know what lady, ur rite , u don’t have to ring me up, I honestly have never been treated so badly for spending money in their store… NEVER , and I walked out, I said I’m sure Walmart will b a whole lot nicer to me than all of u have been, I’m outta here… and I walked out.. got in my taxi… knowing I really really really needed that food so badly, but I left it, of course I didn’t go to Walmart bc I couldn’t afford to take the cab clear to Walmart .. bc that was another 10 bucks , so I stopped at cvs, which was another 10 bucks to stop, so I could spend 170.00 on pop,milk,cereal,oats,sugar,pudding cups, and fruit cups… that’s all I got was 8 things…. But I had to spend 170.00 just so I could take my mother somethin, since she had absolutely not nothing… I’m just really shocked man…
Glenda McDaniel
I was amazed by the young man .when checking out.I will say that I can't remember any cashier being as friendly as he was he was very nice.
Linda DeHaven
.Good store, but I do wish they would do away with digital coupons and just apply it to the card. You cannot log in when inside the store. Frustrated!
Bridget Cretsinger
I really prefer Payless over other grocery stores. The staff are always friendly and very helpful. The store is always clean. The shelves are always stocked and pricing is very affordable! I can't say enough good things about this grocery store. We have 2 locations and both are fantastic. The lines always move quickly and they always have more than one check out open at any given time! The parking lot is always clean and the carts are always brought in you don't see a ton of them just all over the parking lot or the cart caddy so full you can't put your cart where it belongs! There are not huge holes or speed bumps all over either. I def recommend this grocery chain. Very very affordable prices also!!! I will def be keeping Payless as my primary grocery store over all others!!
Arthur D. Jenny
Clean, friendly staff, fresh food
Marilyn Upchurch
They usually are pretty well stocked. You can usually get in and out pretty quickly if you just need to pick up a few things.
Peggy Rhum
Great deals very clean well stocked friendly people
Carl Burton
The produce is not that good anymore it's getting better now it has gotten a lot better
Teri
Not very busy very few actual cashiers focus on self checkout. Longer wait at pharmacy due to people asking for assistance and not knowing if a prescription was called in. And asking questions that should have been directed to personal physician.
It was very busy and yet I still got everything I wanted and saved money.
Kathy Anderson
The cashier help me with my coupons and digital coupons she was very helpful
Doug Zumbrun
Good store, great prices.
Angel
Payless is easy to get in and out fast and has good fruit n vegus! Frendly and helpful staff.
Michelle Haffner Hall
Nice clean store. Fresh veggies are usually pretty well stocked, but bagged salads seem to be dated and scarce. They do have good meat choices. Prices are decent if you hit sale items, and the app saves me even more. Be sure to use their card (their app is easy for that and clipping coupons), and they will also mail you coupons tailored to you, which I love!
Large selection, good prices.
I have just gotta say, I have NEVER, in my entire life, ever been treated so god awful like I was last nite!!! I came into this Payless SuperMarket @ 715 S. Tillotson Ave. Muncie, Indiana 47304 at 9:52pm, yes I knew they were closing in 8 minutes, but I had to get a few things for my mother who has been on hospice for the past 6 months now, remind u, I had taken a taxi cab there ok ,well anyways all’s I was gettin her cereal,milk,ice cream,pop,water,lunch meat,bread,a case of water,fruit cups,and pudding cups ok, well as soon as I walked in and up to get a cart, every employee was standing at the checkout lines. Everyone of them said simultaneously,“We close in 8 minutes”, I smiled and politely said, “ Yes I know, I’ve only gotta grab a few things” , well, b4 I could even make 1 complete circle around the store , not hitting any Isles in between, just goin around the outer isle, the manager came to me 7 times ,within those 8 minutes, giving me a count down til they closed. Every time she would tell me it was closer til closing, I was telling her that I only had a few more things to grab and I’d b done, I’m so I was hurrying,and that I’m sorry!!! Well I was comin around to head to the register to checkout, all’s I needed last was pudding, this manger said real real rude and hateful, “ My guys r working overtime now bc of u, I said u need to get up there and empty ur cart now, I told u we were closing, and now we’ve have been closed for,”remind u I pulled away from there at 10:10pm, “20 minutes”, so I replied to her, “Wow, I’m sorry, I had to get just a few things for my mother, who is in the nursing home, I’m sorry, my mom has had no food for the past few days bc where my sister had her at, their wasn’t any food what so ever, I had been waiting for my food stamps to hit my card yesterday so I could go to the store for her, I couldn’t afford to go to any more other stores bc I was in a taxi, well anyways the manager told me she didn’t have to cash me out if she didn’t want to, since they were done closed, I kept apologizing to her but she kept being so rude yelling at me tellin me just get up there and unload my cart she’s ready to get outta there, I told her I needing pudding and that was the last thing, omg, this lady started yelling at me even more now, to the point, my feelings was really hurt, but now it’s turning into being angry. I couldn’t believe someone really was that angry bc I was spending money in their store. Remind u it’s only 10:05pm rite now, she then told me, “I said get ur cart up there now and unload it, I guess I will go get pudding for u, what kind do u want, I said actually I wanted a couple different kinds and a couple each of them plz… oh wow that was entirely way to much for her bc she had it by then I guess Bc when she came up to the register she threw the pudding down on the conveyor belt a couple had hit the floor, I was shocked , that someone really was acting like i was the biggest problem that she had ever came across. She then said once again, “ u know, I don’t have to ring u up u know,” , by then I had had enough, I couldn’t take it anymore, I was about to explode and flip out, but I’m really proud of my self bc, I just grabbed my reusable bags I had brought with me , and grabbed my purse and said, “ u know what lady, ur rite , u don’t have to ring me up, I honestly have never been treated so badly for spending money in their store… NEVER , and I walked out, I said I’m sure Walmart will b a whole lot nicer to me than all of u have been, I’m outta here… and I walked out.. got in my taxi… knowing I really really really needed that food so badly, but I left it, of course I didn’t go to Walmart bc I couldn’t afford to take the cab clear to Walmart .. bc that was another 10 bucks , so I stopped at cvs, which was another 10 bucks to stop, so I could spend 170.00 on pop,milk,cereal,oats,sugar,pudding cups, and fruit cups… that’s all I got was 8 things…. But I had to spend 170.00 just so I could take my mother somethin, since she had absolutely not nothing… I’m just really shocked man…
I was amazed by the young man .when checking out.I will say that I can't remember any cashier being as friendly as he was he was very nice.
.Good store, but I do wish they would do away with digital coupons and just apply it to the card. You cannot log in when inside the store. Frustrated!
I really prefer Payless over other grocery stores. The staff are always friendly and very helpful. The store is always clean. The shelves are always stocked and pricing is very affordable! I can't say enough good things about this grocery store. We have 2 locations and both are fantastic. The lines always move quickly and they always have more than one check out open at any given time! The parking lot is always clean and the carts are always brought in you don't see a ton of them just all over the parking lot or the cart caddy so full you can't put your cart where it belongs! There are not huge holes or speed bumps all over either. I def recommend this grocery chain. Very very affordable prices also!!! I will def be keeping Payless as my primary grocery store over all others!!
Clean, friendly staff, fresh food
They usually are pretty well stocked. You can usually get in and out pretty quickly if you just need to pick up a few things.
Great deals very clean well stocked friendly people
The produce is not that good anymore it's getting better now it has gotten a lot better
Not very busy very few actual cashiers focus on self checkout. Longer wait at pharmacy due to people asking for assistance and not knowing if a prescription was called in. And asking questions that should have been directed to personal physician.
Restaurantji Recommends
It was very busy and yet I still got everything I wanted and saved money.
The cashier help me with my coupons and digital coupons she was very helpful
Good store, great prices.
Payless is easy to get in and out fast and has good fruit n vegus! Frendly and helpful staff.
Nice clean store. Fresh veggies are usually pretty well stocked, but bagged salads seem to be dated and scarce. They do have good meat choices. Prices are decent if you hit sale items, and the app saves me even more. Be sure to use their card (their app is easy for that and clipping coupons), and they will also mail you coupons tailored to you, which I love!