Panera Bread
CLOSED$ •
1811 Village West Pkwy, Kansas City
Panera Bread Reviews
I always love Panera! And this location is my favorite. Their food is the best. However I always have issues when ordering coffee. The most recent: I ordered a latte and when I got to work I noticed they only filled it half way… I got charged for a large coffee but they didn’t even fill the cup all the way
Food was good as expected. Employee at counter was obviously new and not very personable, no other employee helping him as he stumbled through our order. We had to prompt him to give us our drink glasses and cookies. The carpets needed vacuumed, lots of debris, and dirty dishes stacking up. The bathrooms were cold and needing a thorough cleaning. Tax rate was 11%, wow.
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The credit card ordering kiosks don't dispense receipts (which I think violate credit card rules) so, there is no way to dispute orders or missing orders. The ordering kiosks take a long time too. Very inefficient compared to real people.