We sat in the drive-through for an actual hour for lunch at 1 PM on a Saturday. After a while instead of leaving we just said “why not just wait it out now and see how long this actually takes…” We got to the window and the ice in our drinks was melted then waited another 4-5 minutes to actually get our food. I’ve never literally waited that long at any other fast food restaurant…let alone in the drive-through.
Ian Adams
I went to this Freddy's to get lunch on my break from work. I was met with service so fast and amazing that I couldn't believe my eyes. When I went home I realized that my eyes had been permanently damaged by the speed of the workers and I will be getting surgery so that I can keep coming back to this Freddy's to see them working at their amazing speed.
Met the GM. She was nice crew was great. Would go again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Patty Melt, Cheese Curds
Tristin Hoefer
What a wonderful place. I love it here. My favorite place to visit when I come in from Texas. This specific store tho, can’t be any other freddy’s. 10/10 would recommend the custard to other people who are lactose intolerant .
Atmosphere: 5
Food: 5
Service: 5
Gary knight
While in the drive-through today with my daughter, I was skipped over three times from giving my order.When I approach the window, no apologies were offered only annoyance that I pulled to the window after being repeatedly ignored .In addition, I had to wait on the side of the building for my food for quite a while….When my two year-old daughter has to ask me why are they being so mean to us? I must ask myself the same question.Will not be coming again.
Atmosphere: 1
Food: 3
Service: 1
Amanda Aguilar
I've heard a lot of things about this Freddy's Frozen Custard & steakburgers I heard there's nothing but Greece and extra oil that is unnecessary to be on the
Atmosphere: 2
Food: 1
Service: 1
Dorian Boo-B Fuel
The chicken tasted like Fish. Not a good choice. My said the burger was good ?.
Disastrous dining at Freddie's: Our visit to this particular Freddie's in the Kansas City metro was a complete disappointment. Every single one of our five cheeseburgers, despite having varied toppings, arrived incorrect. Despite bringing this to the attention of the staff, no real effort was made to rectify the situation. They simply removed the wrong toppings from one burger, a lazy solution that did little to salvage the meal. While the person at the register was friendly and took our orders accurately, the kitchen staff seemed utterly apathetic. Dirty tables and falling-apart burgers were the icing on the cake, turning this Freddie's into a far cry from its normally well-maintained counterparts.
Atmosphere: 1
Food: 1
Service: 1
Tangy Gleets
I love Freddy's, but like all fast food places these days, cleanliness is not on the menu. There was one other person there this visit, at 3:30pm on a Thursday. No clean tables.
You should check who's doing the uber eats and door dash orders. The only thing correct in my order was the cheese curds. Condiments were completely wrong and I received the wrong bottle of fry sauce. Pretty bad look when you can only get one item in an order correct. I mean why give us a choice on the exact condiments if you're just going to pick what we eat anyway ??
Atmosphere: 1
Food: 1
Service: 1
John Donnelly
We got a 2 cheese burgers, 1 medium fry, 1 kids meal and 2 small shakes. Somehow that totaled to$60. That is a little steep considering when we got our food, it was cold and soggy. The hamburger almost seemed like it was dipped in water before being wrapped up. The bun was not greasy, it was wet. The fries were cold and tasted stale. Complete rip off.
Atmosphere: 1
Food: 1
Service: 1
Simon Metoxen
Supervisor from Colorado hereAfter checking the reviews on the nearby locations on Google maps, I picked this one to satisfy the cravings that this chain has drilled into me after working here for a year and a half. For an experience both at a store different from my own and as a paying guest, they did a pretty good job. Service was speedy, food was better than I expected, and the lobby was clean. I would have ordered custard but they only had one person making any so I didn't want to add to their workload. Great job guys, wish y'all luck on your rushes.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Double Cheeseburger Fries
Jen A
The food was good and the staff friendly.
Atmosphere: 4
Food: 4
Service: 4
Robert Cunningham
Pretty strong burger options. They heavily promote desserts there.Not as good as In-N-Out but a strong choice.
Yummy yummy in my tummy.
Atmosphere: 5
Food: 5
Service: 5
We sat in the drive-through for an actual hour for lunch at 1 PM on a Saturday. After a while instead of leaving we just said “why not just wait it out now and see how long this actually takes…” We got to the window and the ice in our drinks was melted then waited another 4-5 minutes to actually get our food. I’ve never literally waited that long at any other fast food restaurant…let alone in the drive-through.
I went to this Freddy's to get lunch on my break from work. I was met with service so fast and amazing that I couldn't believe my eyes. When I went home I realized that my eyes had been permanently damaged by the speed of the workers and I will be getting surgery so that I can keep coming back to this Freddy's to see them working at their amazing speed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger Fries, Cheese Curds
Met the GM. She was nice crew was great. Would go again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Patty Melt, Cheese Curds
What a wonderful place. I love it here. My favorite place to visit when I come in from Texas. This specific store tho, can’t be any other freddy’s. 10/10 would recommend the custard to other people who are lactose intolerant .
Atmosphere: 5
Food: 5
Service: 5
While in the drive-through today with my daughter, I was skipped over three times from giving my order.When I approach the window, no apologies were offered only annoyance that I pulled to the window after being repeatedly ignored .In addition, I had to wait on the side of the building for my food for quite a while….When my two year-old daughter has to ask me why are they being so mean to us? I must ask myself the same question.Will not be coming again.
Atmosphere: 1
Food: 3
Service: 1
I've heard a lot of things about this Freddy's Frozen Custard & steakburgers I heard there's nothing but Greece and extra oil that is unnecessary to be on the
Atmosphere: 2
Food: 1
Service: 1
The chicken tasted like Fish. Not a good choice. My said the burger was good ?.
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Double Cheeseburger Fries, Burger
Disastrous dining at Freddie's: Our visit to this particular Freddie's in the Kansas City metro was a complete disappointment. Every single one of our five cheeseburgers, despite having varied toppings, arrived incorrect. Despite bringing this to the attention of the staff, no real effort was made to rectify the situation. They simply removed the wrong toppings from one burger, a lazy solution that did little to salvage the meal. While the person at the register was friendly and took our orders accurately, the kitchen staff seemed utterly apathetic. Dirty tables and falling-apart burgers were the icing on the cake, turning this Freddie's into a far cry from its normally well-maintained counterparts.
Atmosphere: 1
Food: 1
Service: 1
I love Freddy's, but like all fast food places these days, cleanliness is not on the menu. There was one other person there this visit, at 3:30pm on a Thursday. No clean tables.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
You should check who's doing the uber eats and door dash orders. The only thing correct in my order was the cheese curds. Condiments were completely wrong and I received the wrong bottle of fry sauce. Pretty bad look when you can only get one item in an order correct. I mean why give us a choice on the exact condiments if you're just going to pick what we eat anyway ??
Atmosphere: 1
Food: 1
Service: 1
We got a 2 cheese burgers, 1 medium fry, 1 kids meal and 2 small shakes. Somehow that totaled to$60. That is a little steep considering when we got our food, it was cold and soggy. The hamburger almost seemed like it was dipped in water before being wrapped up. The bun was not greasy, it was wet. The fries were cold and tasted stale. Complete rip off.
Atmosphere: 1
Food: 1
Service: 1
Supervisor from Colorado hereAfter checking the reviews on the nearby locations on Google maps, I picked this one to satisfy the cravings that this chain has drilled into me after working here for a year and a half. For an experience both at a store different from my own and as a paying guest, they did a pretty good job. Service was speedy, food was better than I expected, and the lobby was clean. I would have ordered custard but they only had one person making any so I didn't want to add to their workload. Great job guys, wish y'all luck on your rushes.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Double Cheeseburger Fries
The food was good and the staff friendly.
Atmosphere: 4
Food: 4
Service: 4
Pretty strong burger options. They heavily promote desserts there.Not as good as In-N-Out but a strong choice.
Atmosphere: 4
Food: 5
Service: 4