Terrible customer service. Was ignored twice when I asked when my order would be ready. I waited 25 minutes past the time on the screen in the lobby that said that my order was ready.
Service: 1
Jen Perry
I placed an order on the app, and got a notice about 20 minutes later that it was on the way. The order was running a bit late, so I called the store and no one answered. Kept trying and after about 10 tries and 2 hours later, I ended up getting connected to some kind of centralized help line who tried to call the restaurant themselves. They couldn’t get anyone to pick up the phone either.If you are too busy or don’t have the staff to even pick up the phone, why do you still accept orders on the website?
Service: 1
Renee Handley
This is one of the best Pizza Huts I've been to. My order is always on point. My pan crust is always cooked to perfection with the perfect amount of topping. My wings have the right amount of sauce and are not all hard and overcooked. My order is normally early and fresh. And on top of it all, the delivery drivers are nice, respectful and friendly. I love it.
Atmosphere: 4
Food: 5
Service: 5
omar faruq
Usually great service n decent pizza. Rarely had bad
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Pan Pizza
Rick Madrigal
The pizza was great. Friendly staffParking: Good parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Pizza
Anthony Malloy
Food was cold and burnt at the same time somehow. This is the 3rd time this has happened. If you’re dying for Pizza Hut, go to a different store. An hour and a half to deliver is ridiculous. The other one star reviews for this store is valid.
Food: 1
Service: 1
Ease Mac
Lately my orders have been very pleasing. The food is good, the proportions were generous, and it arrived at the time promised and hot.
Food: 5
Service: 5
Emma Nelson
Food was just as I ordered!! And I am picky!
Ryan Colerick
This location fast, accurate, and makes the perfect "Pizza Hut" pizza. After a dozen pick-ups - I trust them to always do a good job.
pixel squad
Not good , stay away from this place. Old food, rude staff, and the bathroom is dirty .
Not good. First of all the wait time was 1:30 hours long, the pizzas we ordered were burnt, cold and tasted like they were expired, the managers are rude and racist and will treat you like dirt . Stay away from this place place. I also saw one of the women and one of the man working there inappropriately touching each other. I think the man and the woman were going to have se+ . It’s a weird and scary place to be and I wish something will be done soon. If I could I would leave a zero star review if that was possible.
Alexis H.
I am a DoorDash delivery driver and recently dashed this Pizza Hut. The employee was extremely rude to me. I walked in and showed him my order he proceeds to tell me "your very late." I said "what?" He said "this order was supposed to be picked up 30 min ago what have you been doing." I told him "I just finished doing another order and only got this order about 10 minutes ago and came straight here." He then keeps being rude to me saying "why were you driving all around quivira instead of getting the order?" I tried explaining how I just got this order then he hands the pizza and goes "here. Next time pick it up when it's supposed to be picked up." The pick up time in my app was 12:33 and I picked it up at 12:25.
John C
First of all don’t go to this location. The food is always cold and the managers always take long to help you. The managers are also very racist. One of them named Brant use a racial slur towards me and made me feel bad.
P Rob
Thin and Crispy, NOPE! Limp and tough! Took back and tried to tell me that is what Thin and Crispy looks like. I think not, I have been ordering Thin and Crispy pizza for more years than I want to admit. This I was told "well you ate some" No kidding three hungry kids dug in as soon as I walked through the door! Then told I couldn't have a credit card refund only cash. OK fine, just give me my refund. Then the guy couldn't figure out how to even do that. IN the mean time 6 hungry people have arrived and want their marginal pizzas. Finally a female employee got right on the register and gave me a credit card refund.I will not be returning, getting treated like cr*p and getting substandard pizza is not worth using their online "DEALS" I will stick with Minsky's. I don't care if they are $10 more or not. You get what you pay for!
Pat R
Thin and Crispy, NOPE! Limp and tough! Took back and tried to tell me that is what Thin and Crispy looks like. I think not, I have been ordering Thin and Crispy pizza for more years than I want to admit. This I was told "well you ate some" No kidding three hungry kids dug in as soon as I walked through the door! Then told I couldn't have a credit card refund only cash. OK fine, just give me my refund. Then the guy couldn't figure out how to even do that. IN the mean time 6 hungry people have arrived and want their marginal pizzas. Finally a female employee got right on the register and gave me a credit card refund. I will not be returning, getting treated like cr*p and getting substandard pizza is not worth using their online "DEALS" I will stick with Minsky's. I don't care if they are $10 more or not. You get what you pay for!
Terrible customer service. Was ignored twice when I asked when my order would be ready. I waited 25 minutes past the time on the screen in the lobby that said that my order was ready.
Service: 1
I placed an order on the app, and got a notice about 20 minutes later that it was on the way. The order was running a bit late, so I called the store and no one answered. Kept trying and after about 10 tries and 2 hours later, I ended up getting connected to some kind of centralized help line who tried to call the restaurant themselves. They couldn’t get anyone to pick up the phone either.If you are too busy or don’t have the staff to even pick up the phone, why do you still accept orders on the website?
Service: 1
This is one of the best Pizza Huts I've been to. My order is always on point. My pan crust is always cooked to perfection with the perfect amount of topping. My wings have the right amount of sauce and are not all hard and overcooked. My order is normally early and fresh. And on top of it all, the delivery drivers are nice, respectful and friendly. I love it.
Atmosphere: 4
Food: 5
Service: 5
Usually great service n decent pizza. Rarely had bad
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Pan Pizza
The pizza was great. Friendly staffParking: Good parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Pizza
Food was cold and burnt at the same time somehow. This is the 3rd time this has happened. If you’re dying for Pizza Hut, go to a different store. An hour and a half to deliver is ridiculous. The other one star reviews for this store is valid.
Food: 1
Service: 1
Lately my orders have been very pleasing. The food is good, the proportions were generous, and it arrived at the time promised and hot.
Food: 5
Service: 5
Food was just as I ordered!! And I am picky!
This location fast, accurate, and makes the perfect "Pizza Hut" pizza. After a dozen pick-ups - I trust them to always do a good job.
Not good , stay away from this place. Old food, rude staff, and the bathroom is dirty .
Restaurantji Recommends
Not good. First of all the wait time was 1:30 hours long, the pizzas we ordered were burnt, cold and tasted like they were expired, the managers are rude and racist and will treat you like dirt . Stay away from this place place. I also saw one of the women and one of the man working there inappropriately touching each other. I think the man and the woman were going to have se+ . It’s a weird and scary place to be and I wish something will be done soon. If I could I would leave a zero star review if that was possible.
I am a DoorDash delivery driver and recently dashed this Pizza Hut. The employee was extremely rude to me. I walked in and showed him my order he proceeds to tell me "your very late." I said "what?" He said "this order was supposed to be picked up 30 min ago what have you been doing." I told him "I just finished doing another order and only got this order about 10 minutes ago and came straight here." He then keeps being rude to me saying "why were you driving all around quivira instead of getting the order?" I tried explaining how I just got this order then he hands the pizza and goes "here. Next time pick it up when it's supposed to be picked up." The pick up time in my app was 12:33 and I picked it up at 12:25.
First of all don’t go to this location. The food is always cold and the managers always take long to help you. The managers are also very racist. One of them named Brant use a racial slur towards me and made me feel bad.
Thin and Crispy, NOPE! Limp and tough! Took back and tried to tell me that is what Thin and Crispy looks like. I think not, I have been ordering Thin and Crispy pizza for more years than I want to admit. This I was told "well you ate some" No kidding three hungry kids dug in as soon as I walked through the door! Then told I couldn't have a credit card refund only cash. OK fine, just give me my refund. Then the guy couldn't figure out how to even do that. IN the mean time 6 hungry people have arrived and want their marginal pizzas. Finally a female employee got right on the register and gave me a credit card refund.I will not be returning, getting treated like cr*p and getting substandard pizza is not worth using their online "DEALS" I will stick with Minsky's. I don't care if they are $10 more or not. You get what you pay for!
Thin and Crispy, NOPE! Limp and tough! Took back and tried to tell me that is what Thin and Crispy looks like. I think not, I have been ordering Thin and Crispy pizza for more years than I want to admit. This I was told "well you ate some" No kidding three hungry kids dug in as soon as I walked through the door! Then told I couldn't have a credit card refund only cash. OK fine, just give me my refund. Then the guy couldn't figure out how to even do that. IN the mean time 6 hungry people have arrived and want their marginal pizzas. Finally a female employee got right on the register and gave me a credit card refund. I will not be returning, getting treated like cr*p and getting substandard pizza is not worth using their online "DEALS" I will stick with Minsky's. I don't care if they are $10 more or not. You get what you pay for!