The ambiance is great, but the lady behind the counter was not pleasant and kind of ruined the whole experience for me. She was trying to herd me through like cattle and didn't give me much time to contemplate what I wanted in my bowl. First time there, I was just trying to figure things out. The chips were good and crunchy, but the rest was just "eh." The young man ringing me up was nice. Probably won't go back.
Atmosphere: 5
Food: 3
Service: 1
Recommended dishes: Chips
Justin Osborne
Always amazing every time we
Atmosphere: 5
Food: 5
Service: 5
gbach16
My favorite lunch spot in KC. Try the layered nachos. You will not regret it.
Food: 5
Service: 5
Recommended dishes: Burrito, Nachos
Jordan Kull
Enchiladas were excellent! Ice cold Jarritos and very friendly staff.I judge Mexican restaurants by their rice and beams. This is good food! Great beans, the rice (with corn) had a sweet kick to it.The green sauce on the enchiladas was just spicy enough without overdoing it.
Atmosphere: 3
Food: 5
Service: 4
Urya' W.
if it was a bigger serving size it'll top chipotle , still veryy awesome food , customer service has always been good.
Minty Chip
Delicious! Food is incredible every time and the staff is helpful and knowledgeable!Vegetarian options: Fajita veggies, beans, rice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Fish, Chips
Kenny Johnston
Did is generally good quality. We had a major miscommunication that meant we waited way too long for kids meals. They gave us a gift card but it wasn't adequate.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Ranch Salad, Kids Quesadilla
William Walls
You know I’ve been coming here for years. Loved the family vibe. So much so I let the portion shrinkage go because I liked this place so much. But tonight my daughter couldn’t get a refill on horchata because now it’s a $1. Then proceed to say shouldn’t have gotten it in the first place. I’m done. Over a $1 from a child. If I wanted chipotle service, I’d go to chipotle. Short sighted, nickel & diming is what I expect from corporate chipotle. Not a local family owned business. Communication with your customers is free.
Christine Shah
The service is not only bad but some are rude. It’s hard to communicate . Lacks consistency in the amount food they give. It seems there’s less meat and a lot of rice served each time.There was extra charge on my order without informing me first that there would be extra charge. For a container.Not going back.
Atmosphere: 2
Food: 3
Service: 2
Jason Miller
I love their food, especially their bowls. Remind me of Chipotle's and run neck and neck in my book.
Great place. Way better than Chipotle, IMO. There's not usually a line, but sometimes you can hit a lunch rush up to 30 minutes wait.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burrito, Bowl
Megan Grant
Yes, I recommend this place. As another reviewer stated I immediately thought Chipotle. After I tasted it, no comparison! I spent $30 for thee people (food and drinks) and we were stuffed…The recommendation for the quesadilla was on point! For every paid adult meal, the child’s meal is free on Saturday.Kid-friendliness: They have children’s meals and high chairs
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Carnitas
Through Becs Specs
Stacked nachos, mouthwatering quesadillas, several different delicious salsas to choose from, tasty tacos and more can be enjoyed at Tortilla Ranch. This spot may quickly become your new top spot to order food from! Quickly grab your meal to go or enjoy it inside of the restaurant or on the lit-up patio. The Layered Nachos dish is a popular item because of how loaded the chips are - smothered with queso, protein, and your choice of toppings! You will also want to start your table off with either the homemade guacamole and/or the queso. The queso is so tasty that you will want to drink it! For my taco lovers: at this spot, you can start by picking your favorite type of tortilla, then your choice of meat, and then fresh favorites to add on top of your tacos. You can't leave without ordering the homemade flan...delicious! Did I mention you can also order margaritas and flavored non-alcoholic beverages?? Add Tortilla Ranch to your Kansas City bucket list today!
Atmosphere: 5
Food: 5
Service: 5
Daey Carr
I get the same thing everytime I come.I ordered a bowl, and taste was very bland and cold tonight . 09/06/2023 @8:25pmThe lady who closed tonight on line was being very rude and under serving portions.This Was very much better 4 months ago when I had it.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Bowl
John Mccoy
A big step up from that other big chain Mexican grill. These guys have a good variety of great flavors. We're always trying new things and we're never disappointed.
The ambiance is great, but the lady behind the counter was not pleasant and kind of ruined the whole experience for me. She was trying to herd me through like cattle and didn't give me much time to contemplate what I wanted in my bowl. First time there, I was just trying to figure things out. The chips were good and crunchy, but the rest was just "eh." The young man ringing me up was nice. Probably won't go back.
Atmosphere: 5
Food: 3
Service: 1
Recommended dishes: Chips
Always amazing every time we
Atmosphere: 5
Food: 5
Service: 5
My favorite lunch spot in KC. Try the layered nachos. You will not regret it.
Food: 5
Service: 5
Recommended dishes: Burrito, Nachos
Enchiladas were excellent! Ice cold Jarritos and very friendly staff.I judge Mexican restaurants by their rice and beams. This is good food! Great beans, the rice (with corn) had a sweet kick to it.The green sauce on the enchiladas was just spicy enough without overdoing it.
Atmosphere: 3
Food: 5
Service: 4
if it was a bigger serving size it'll top chipotle , still veryy awesome food , customer service has always been good.
Delicious! Food is incredible every time and the staff is helpful and knowledgeable!Vegetarian options: Fajita veggies, beans, rice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Fish, Chips
Did is generally good quality. We had a major miscommunication that meant we waited way too long for kids meals. They gave us a gift card but it wasn't adequate.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Ranch Salad, Kids Quesadilla
You know I’ve been coming here for years. Loved the family vibe. So much so I let the portion shrinkage go because I liked this place so much. But tonight my daughter couldn’t get a refill on horchata because now it’s a $1. Then proceed to say shouldn’t have gotten it in the first place. I’m done. Over a $1 from a child. If I wanted chipotle service, I’d go to chipotle. Short sighted, nickel & diming is what I expect from corporate chipotle. Not a local family owned business. Communication with your customers is free.
The service is not only bad but some are rude. It’s hard to communicate . Lacks consistency in the amount food they give. It seems there’s less meat and a lot of rice served each time.There was extra charge on my order without informing me first that there would be extra charge. For a container.Not going back.
Atmosphere: 2
Food: 3
Service: 2
I love their food, especially their bowls. Remind me of Chipotle's and run neck and neck in my book.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Great place. Way better than Chipotle, IMO. There's not usually a line, but sometimes you can hit a lunch rush up to 30 minutes wait.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burrito, Bowl
Yes, I recommend this place. As another reviewer stated I immediately thought Chipotle. After I tasted it, no comparison! I spent $30 for thee people (food and drinks) and we were stuffed…The recommendation for the quesadilla was on point! For every paid adult meal, the child’s meal is free on Saturday.Kid-friendliness: They have children’s meals and high chairs
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Carnitas
Stacked nachos, mouthwatering quesadillas, several different delicious salsas to choose from, tasty tacos and more can be enjoyed at Tortilla Ranch. This spot may quickly become your new top spot to order food from! Quickly grab your meal to go or enjoy it inside of the restaurant or on the lit-up patio. The Layered Nachos dish is a popular item because of how loaded the chips are - smothered with queso, protein, and your choice of toppings! You will also want to start your table off with either the homemade guacamole and/or the queso. The queso is so tasty that you will want to drink it! For my taco lovers: at this spot, you can start by picking your favorite type of tortilla, then your choice of meat, and then fresh favorites to add on top of your tacos. You can't leave without ordering the homemade flan...delicious! Did I mention you can also order margaritas and flavored non-alcoholic beverages?? Add Tortilla Ranch to your Kansas City bucket list today!
Atmosphere: 5
Food: 5
Service: 5
I get the same thing everytime I come.I ordered a bowl, and taste was very bland and cold tonight . 09/06/2023 @8:25pmThe lady who closed tonight on line was being very rude and under serving portions.This Was very much better 4 months ago when I had it.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Bowl
A big step up from that other big chain Mexican grill. These guys have a good variety of great flavors. We're always trying new things and we're never disappointed.
Atmosphere: 4
Food: 4
Service: 4