last visit to that store the staff was so rude ! They don’t want to make me a pizzaWheelchair accessibility: I don’t see a wheelchair access so I don’t think the have one
Atmosphere: 2
Food: 2
Service: 1
Tootall Trucker
Time to dig inDespite the I-70 closed to winter conditions, I found friendly service and a hot/tasty pizza.
Atmosphere: 5
Food: 5
Service: 5
Timothy Johnston
The blizzard was cold but the food was Hot. Straight Gas would eat again 6/5?
Atmosphere: 5
Food: 5
Service: 5
Lord Procrastination
So apparently the deep fryer wouldn't start at 4 PM this evening. The manager called me and told me this and offered to either reimburse the money or give me something different so I chose something different, My order arrived a little late, but that's nothing to be complaining about if their deep fryer is not functioning properly. But it turns out they finally got the fryer working and sent it out. Not only the food that I requested as an exchange for the nuggets that I was originally going to get. But I also got the nuggets as well. Thank you, Pizza Hut, you're in Russell. For not only being cooperative for going above and beyond to support your community.
samantha goff
We were passing thru town on a very long road trip. I was able to make a call ahead order so we could be on our way quickly. The sweet lady who took our order was so accommodating. Our pizza was ready and piping hot when we got there and we were able to eat and get back on the road. Such great customer service and everyone was so friendly and helpful! even gave us to-go cups at no charge.
stanley walker
Service price and quality of food was terrific
Guerrero Albert
So I just went here to pick up an order in Russel Ks ! They have 3 or 4 guys sitting and I ask them to cancel my order since I got it for 7.30 and they can’t do it in 15 min ! They must be busy !
Andrea Pollack
While on a roadtrip, we got pizza and breadsticks from this location. It was by far the best Pizza Hut we’ve ever had! That’s saying a lot considering we can’t eat cheese.Thank you!!
Cherri Korb
Went in to get an Italian pizza to go and the young man whom was working was acting as if his job was an inconvenience and looked at me stupid for trying to order this salad. As we left the building I heard him talking crap about me trying to order the salad. Someone should educate this young man on customer service. Hopefully this review will get the young man some proper training
Cat
Had a really great dinner! They were late delivering some of the food (we barely noticed) and without prompting kindly comped the meal. Will gladly go back for great food and awesome service.
Michael was amazing! I wandered in while he was running the place solo and got 4 orders of breadsticks. He had them out to me in less than the quoted time, with the extra seasoning I'd requested. This man needs a raise!
Debra Mason
Visited on 3/27/2023. Pizza was good. Salad bar was disgusting. Wilted lettuce mixed with fresh. Red peppers and green peppers so old, they were consistency of wet noodles. Pepsi was watered down.Whole restaurant was filthy. Salad bar sides were stained, floor looked as if it had not been swept for days. Tops of lamps were covered in dust. Vacuum, broom, cleaning supplies all out in full view. Will not be back! And this is my home town! Embarrassing!
Elvis Tannehill
Everytime I call this place or order there is always something out of order today I call and ask for pasta and they don't even have that I've called numerous times for stuffed crust and they tell me everytime they are out of order. Place needs to be closed down for a real pizza place.
Josh Pinkston
Wish I could give no stars.Dirty plates.No employee hygiene.Asked for my stick sauce heated up. Server said they couldn't. I suggested to put it on a personal pan pan & run it half way through the oven. (I've worked at a pizza hut for 10 years most of that time as a manager.) Server said they couldn't do that cause it would melt the plastic cup. (TAKE IT OUT OF THE CUP & PUT IT IN A PAN!) Service sucked. Clean your pop nozzles it tasted horrible.
Abacherli Transport
By far the worst value and looking pizza I've ever had...would have been more satisfied to get a frozen pizzia at gas station next door and heated it in microwave...so bad that I should have call my credit card company and canceled payment....
last visit to that store the staff was so rude ! They don’t want to make me a pizzaWheelchair accessibility: I don’t see a wheelchair access so I don’t think the have one
Atmosphere: 2
Food: 2
Service: 1
Time to dig inDespite the I-70 closed to winter conditions, I found friendly service and a hot/tasty pizza.
Atmosphere: 5
Food: 5
Service: 5
The blizzard was cold but the food was Hot. Straight Gas would eat again 6/5?
Atmosphere: 5
Food: 5
Service: 5
So apparently the deep fryer wouldn't start at 4 PM this evening. The manager called me and told me this and offered to either reimburse the money or give me something different so I chose something different, My order arrived a little late, but that's nothing to be complaining about if their deep fryer is not functioning properly. But it turns out they finally got the fryer working and sent it out. Not only the food that I requested as an exchange for the nuggets that I was originally going to get. But I also got the nuggets as well. Thank you, Pizza Hut, you're in Russell. For not only being cooperative for going above and beyond to support your community.
We were passing thru town on a very long road trip. I was able to make a call ahead order so we could be on our way quickly. The sweet lady who took our order was so accommodating. Our pizza was ready and piping hot when we got there and we were able to eat and get back on the road. Such great customer service and everyone was so friendly and helpful! even gave us to-go cups at no charge.
Service price and quality of food was terrific
So I just went here to pick up an order in Russel Ks ! They have 3 or 4 guys sitting and I ask them to cancel my order since I got it for 7.30 and they can’t do it in 15 min ! They must be busy !
While on a roadtrip, we got pizza and breadsticks from this location. It was by far the best Pizza Hut we’ve ever had! That’s saying a lot considering we can’t eat cheese.Thank you!!
Went in to get an Italian pizza to go and the young man whom was working was acting as if his job was an inconvenience and looked at me stupid for trying to order this salad. As we left the building I heard him talking crap about me trying to order the salad. Someone should educate this young man on customer service. Hopefully this review will get the young man some proper training
Had a really great dinner! They were late delivering some of the food (we barely noticed) and without prompting kindly comped the meal. Will gladly go back for great food and awesome service.
Restaurantji Recommends
Michael was amazing! I wandered in while he was running the place solo and got 4 orders of breadsticks. He had them out to me in less than the quoted time, with the extra seasoning I'd requested. This man needs a raise!
Visited on 3/27/2023. Pizza was good. Salad bar was disgusting. Wilted lettuce mixed with fresh. Red peppers and green peppers so old, they were consistency of wet noodles. Pepsi was watered down.Whole restaurant was filthy. Salad bar sides were stained, floor looked as if it had not been swept for days. Tops of lamps were covered in dust. Vacuum, broom, cleaning supplies all out in full view. Will not be back! And this is my home town! Embarrassing!
Everytime I call this place or order there is always something out of order today I call and ask for pasta and they don't even have that I've called numerous times for stuffed crust and they tell me everytime they are out of order. Place needs to be closed down for a real pizza place.
Wish I could give no stars.Dirty plates.No employee hygiene.Asked for my stick sauce heated up. Server said they couldn't. I suggested to put it on a personal pan pan & run it half way through the oven. (I've worked at a pizza hut for 10 years most of that time as a manager.) Server said they couldn't do that cause it would melt the plastic cup. (TAKE IT OUT OF THE CUP & PUT IT IN A PAN!) Service sucked. Clean your pop nozzles it tasted horrible.
By far the worst value and looking pizza I've ever had...would have been more satisfied to get a frozen pizzia at gas station next door and heated it in microwave...so bad that I should have call my credit card company and canceled payment....