Subway

1320 S Fossil St, Russell
(785) 483-5900

Recent Reviews

Jennifer Carter

Best visit to subway ever! The guy that made our sandwiches was really friendly and funny, too! Made them exactly how we requested! Thank you!

Laef Shelton

Completely overpriced and I friend I went with wanted cheese melted NOT toasted. They left it in microwave for about three minutes too long. If you understand microwaves and bread. They don't go together all that well

Helen Williams

This girl truly is a sandwich artist! Our subs were perfect.She was friendly and even chose the best tomatoes for my sandwich.

Brianna Gray

Went in right before closing, explained my food allergies to a very nice young man Wyatt, who then went out of his way to make sure I got my food made safely.

David Mayhew

Very slow. Asked for light pepper and he kept dumping it on even smarter asking him to stop twice.

Starlight

The food is good but the service isn't. I get that people can only go so fast but I should have to stand in line for 10 mins when for them to make one sandwich. You try to talk to the employees and they arnt very nice back.

Joseph Castorena

Cashier didn’t even communicate one word with us even when taking our orders . Should’ve read the reviews first .

Tim L.

In the middle of a road trip and I stopped in at about 8:30 on Thursday night, young kid behind the counter, very personable, very professional when he made my sandwich. Did an excellent job wish I'd gotten his name. They need to give him a raise as far as I'm concerned. Tall kid about 6 foot two or so. If I still had my restaurant I would steal him away

Kyrie Elieson

The most negative Subway experience I've ever had. Stood there for almost ten minutes with no acknowledgement while they finished a customer, did a mobile order and chatted with each other. Once we (three adults) were finally able to order, the two ladies were SLOW and very short/rude. One of them pulled faces several times over our sandwich picks... which weren't weird? A five sandwich mobile order came in while they crawled through ours and they proceeded to complain loudly about it. They got several things wrong and proved 3x they don't understand what "one line" of sauce means. It wasn't worth correcting them; at the speed they were going, I wasn't looking to stay for any longer than we needed.Overall, it took about 30 minutes in store to get two sandwiches (both incorrect) and a protein bowl. They only had one customer and a mobile order ahead of us. The wait would've been fine if they would've greeted us or been pleasant in the slightest.

Durin Baron

Food okay, but customer service was really rough. They were somewhat rude about our order and seemed not to know what they were doing. I understand it might have been a rough day but still.

Kyrie E.

The most negative Subway experience I've ever had. Stood there for almost ten minutes with no acknowledgement while they finished a customer, did a mobile order and chatted with each other. Once we (three adults) were finally able to order, the two ladies were SLOW and very short/rude. One of them pulled faces several times over our sandwich picks... which weren't weird? A five sandwich mobile order came in while they crawled through ours and they proceeded to complain loudly about it. They got several things wrong and proved 3x they don't understand what "one line" of sauce means. It wasn't worth correcting them; at the speed they were going, I wasn't looking to stay for any longer than we needed. Overall, it took about 30 minutes in store to get two sandwiches (both incorrect) and a protein bowl. They only had one customer and a mobile order ahead of us. The wait would've been fine if they would've greeted us or been pleasant in the slightest.

Rajan Vekaria

Great Customer Service. Great location. We found this right when we were hungry & looking for a Subway.

Sam Thomas

No wonder this place has so many bad reviews .. cashier was reluctant to give us paper napkins .. They were out of most products they announced.. Not a good place..

Linsey Z.

The employees talked about their work schedules instead of making sandwiches. They had to be asked twice for everything.... Which veggies, to please toast the sandwich.... And they were sooooo slow. We were the only customers but it took forever. Don't bother stopping at this Subway if you're traveling.

Scott Ferguson

Single person working the restaurant when we arrived. She did an excellent job of balancing orders, taking money, and squeezed in an online order as well. This is the subway we'll be stopping at every time we travel I-70.

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