331 E Short St, Lexington
Finally pulled the bike out after a few years to get some miles in and took wheels in to get serviced. They helped me update my tires and changed them right there. The staff was friendly and knowledgeable and when a cyclist stopped by without water on a hot day they took the time to fill his bottle because he did not have a mask to come inside. The mixture of service and compassion was refreshing.
Very knowledgable and friendly staff. Fixed my rear derailleur faster than promised. Excellent work. Thanks a lot!
Friendly and knowledgeable staff. They helped me with my road bike that had a dead battery in it's electronic shifter system. They let me keep my bike their while it charged and didn't ask for any service fee. Luckily they had a tip charge for me to thank them. Store carries a lot of Specialized brand bikes and has a lot of parts and accessories for any rider. There is also a bar, but they are not currently serving due to the pandemic. Cool shop!
Bought a bike off Amazon, front wheel was a bit off. These guys were great, fixed it quickly while I waited.
Best hospitality, service, and knowledge in the entire Lexington area.
Needed an ebike repair. Vanessa came out to the car before I went through the trouble unloading and bringing my bike in. It looked like a quick repair; however, once she got started it took a little more time. She was very nice and informative as she made the repairs. Taught me more about my bike than I ever knew. So very happy with their kindness and knowledge. Very reasonable and inexpensive pricing for what I got with this visit.
Hands down the best bike shop in Lexington surrounding in my opinion. Very knowledgable staff that seem to all love, live and breathe cycling in one form/discipline or another. Shop has a great lineup of bikes for all types of riders (Specialized and Surly are two excellent brands offered here), style and sizes of riders. They even have a skateboard shop with standards board set ups and longboard set ups and associated parts. Excellent selection of biking apparel, accessories and quality parts and even a full service bar with craft beer offerings and food offering from girls girls girls burritos, who Im assuming deliver orders to the shop. I don't know how the food ordering works...as Covid-19 had closed that portion of the shop down (including the bar of course), when I first visited. However, based on all that I mentioned and my experience buying a super hard to find new Specialized Rockhopper bike for my 11 year old (they are sold out everywhere...check Specialized website) during a pandemic make my fingers easily tap on a five star review. My daughter has been inseparable from her new bike since purchase and I love to see that. Money more than well spent. Give them a look and consider them before buying anywhere else. Excellent service Bicycle Face!! Highly highly recommended.
Very sweet professional customer service lady answer my phone call.
Was looking for a friendly service oriented shop and was fortunate to have called these folks first. I spoke with Taylor and explained the work I wanted done. He advised me to bring it in and all work was performed speedily and thoroughly. Very friendly and accommodating as well as compliant with current health issues. I highly recommend and i will be back.
super knowledgable on bikes and beer, always great selections! love the environment and always friendly service.
The folks at Bicycle Face are awesome. Good selection of bikes and gear, and most of all, great service. Awesome spot to hang out for a bit too since they have coffee and beer at the bar inside the shop!
Friendly and helpful. Also they have good beers on tap to drink.
Nothing but kind. The staff are all kind, patient, and knowledgeable. I went in for a tune up and was able to walk away with not only that but an accessory to make my trips easier and knowledge about a bike for my daughter. They never tried to sell me anything I didn't need and never pressured me. Outstanding service! Will absolutely return.
Great shop! Super friendly staff that is very knowledgeable and helpful! I am very impressed with their customer service and highly recommend them! Darryl and Jack did a great job with suggestions and bike tune ups!
331 E Short St, Lexington, KY 40507