Donuts are so cold!!! I tried it one more time because it is close to work and even worse ? ?
Food: 1
Service: 3
Thomas Caudill
Great donuts! Friendly staff!Sometimes they do run out of certain donuts, so only 4* for service. ?
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Donuts
Madison Grant
I come here every single day . The coffee is always unpredictable. The staff is 90% unpleasant. I have found hair in my food , my food has been undercooked . I’ve let sooooo many things slide but I think they have honestly lost my business permanently . The older man who’s the manager should just retire if he hates his job as much as it seems he does .
Atmosphere: 1
Food: 1
Service: 1
terry satterly
Bathrooms are not very
Atmosphere: 2
Food: 4
Service: 4
Doug S
This is one of the most unorganized DD I've ever been to. Screwed up my mobile order from the drink to the food. Won't be back ever.(They'll hand you the wrong food more times than not)
Atmosphere: 1
Food: 1
Service: 1
Lynn Bell
Store is super clean, personnel were very friendly, and they still had a good selection of donuts at 10:00. Will definitely be
I had ordered a medium Frozen Hot Chocolate with a shot of expresso and got a frozen coffee. When I mentioned it being wrong the girl at the register said it was how it's supposed to look.
Atmosphere: 1
Food: 1
Service: 1
Leslie Steele
I used to love this location Dunkin. But my last several attempts to get my usual iced latte and vanilla cream doughnut was horrible. If they even gave me the correct doughnuts at all, they weren't cooked enough. I ended up trashing them due to being extremely doughy...
Atmosphere: 3
Food: 1
Service: 3
Alexis
Each time I come here during the week, I have been met with a very patient staff. They Helped me get my order, right, answered all questions, politely, and were prompt with my order. Especially the blonde woman at the register, thank you!
THIS IS THE BEST DUNKIN I'VE EVER BEEN TO! On today, Saturday, November 25th at approximately 4:05 PM, there were two employees working ( a woman and man) and they provided the absolute friendliest, fastest and most caring orders for my family and I!! E. New Circle, Lexington KY will now always be my go-to whenever I'm in town!! Thank you both so much!-Justice Smith a.k.a. Black DadPanther (on Facebook)!p.s.You better believe all 30,000+ of my friends and followers will hear about this in detail!!
The coffee and doughnuts are delish, the staff is awesome but the store and parking lot need some help. Not some, a lot.
Atmosphere: 2
Food: 5
Service: 5
David Dukes
Doughnuts were stale. Two were hard as a rock. Must have been yesterday’s doughnuts. Won’t go there
Atmosphere: 4
Food: 2
Service: 4
cricket rym
Horrible they will rob you and tell you sorry nothing they can do order two larges get basically to smalls and nothing done. When I said I would start going elsewhere they said why it was just one simple mix-up. But they stole my money and would not fix it. Absolutely horrible went back and had to throw out my coffee was so bad will never go back .
Atmosphere: 3
Food: 3
Service: 1
Jenna Lowe
I come here everyday before work and almost everyday I’m greeted with a rude tone. Today they finished saying my order before I did lmao. I get I come too often and order the same coffee but jeeez I didn’t know being a loyal customer was that annoying…feelings hurt lol.
Donuts are so cold!!! I tried it one more time because it is close to work and even worse ? ?
Food: 1
Service: 3
Great donuts! Friendly staff!Sometimes they do run out of certain donuts, so only 4* for service. ?
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Donuts
I come here every single day . The coffee is always unpredictable. The staff is 90% unpleasant. I have found hair in my food , my food has been undercooked . I’ve let sooooo many things slide but I think they have honestly lost my business permanently . The older man who’s the manager should just retire if he hates his job as much as it seems he does .
Atmosphere: 1
Food: 1
Service: 1
Bathrooms are not very
Atmosphere: 2
Food: 4
Service: 4
This is one of the most unorganized DD I've ever been to. Screwed up my mobile order from the drink to the food. Won't be back ever.(They'll hand you the wrong food more times than not)
Atmosphere: 1
Food: 1
Service: 1
Store is super clean, personnel were very friendly, and they still had a good selection of donuts at 10:00. Will definitely be
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Brownie Batter Donut, Doughnut
Great service. Very kind
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
I had ordered a medium Frozen Hot Chocolate with a shot of expresso and got a frozen coffee. When I mentioned it being wrong the girl at the register said it was how it's supposed to look.
Atmosphere: 1
Food: 1
Service: 1
I used to love this location Dunkin. But my last several attempts to get my usual iced latte and vanilla cream doughnut was horrible. If they even gave me the correct doughnuts at all, they weren't cooked enough. I ended up trashing them due to being extremely doughy...
Atmosphere: 3
Food: 1
Service: 3
Each time I come here during the week, I have been met with a very patient staff. They Helped me get my order, right, answered all questions, politely, and were prompt with my order. Especially the blonde woman at the register, thank you!
Restaurantji Recommends
THIS IS THE BEST DUNKIN I'VE EVER BEEN TO! On today, Saturday, November 25th at approximately 4:05 PM, there were two employees working ( a woman and man) and they provided the absolute friendliest, fastest and most caring orders for my family and I!! E. New Circle, Lexington KY will now always be my go-to whenever I'm in town!! Thank you both so much!-Justice Smith a.k.a. Black DadPanther (on Facebook)!p.s.You better believe all 30,000+ of my friends and followers will hear about this in detail!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Bagels, Matcha Donuts
The coffee and doughnuts are delish, the staff is awesome but the store and parking lot need some help. Not some, a lot.
Atmosphere: 2
Food: 5
Service: 5
Doughnuts were stale. Two were hard as a rock. Must have been yesterday’s doughnuts. Won’t go there
Atmosphere: 4
Food: 2
Service: 4
Horrible they will rob you and tell you sorry nothing they can do order two larges get basically to smalls and nothing done. When I said I would start going elsewhere they said why it was just one simple mix-up. But they stole my money and would not fix it. Absolutely horrible went back and had to throw out my coffee was so bad will never go back .
Atmosphere: 3
Food: 3
Service: 1
I come here everyday before work and almost everyday I’m greeted with a rude tone. Today they finished saying my order before I did lmao. I get I come too often and order the same coffee but jeeez I didn’t know being a loyal customer was that annoying…feelings hurt lol.
Atmosphere: 1
Food: 4
Service: 2