Starbucks @ City Center

110 W Main St, Lexington
(859) 523-7975

Recent Reviews

Varvara Bondarenko

The bathroom wasn't

Atmosphere: 5

Food: 5

Service: 3

Kelly

I was overcharged for a drink including a tip I did not wish to leave The counter help has major rude attitude The drink I ordered was watered down overpriced I plan on talking to corporate Would recommend avoiding this

Atmosphere: 1

Food: 1

Service: 1

Piper D

This place is atrocious. The barista making drinks took multiple sips out of peoples drinks, after already waiting for OVER 25 minutes. This is absolutely ridiculous and vile. I’ve never experienced such horrid customer service in my 45 years of living. Disgusting. The place was cute though ??PLUSSSSSSSSSSSS the card reader was down. Never recommend

Atmosphere: 4

Food: 1

Service: 1

Marlena Schieffer

such a vibe. but they gave us 4 chocolate cake pops when we just asked for one peppermint cake pop. but I'm not complaining ?

Atmosphere: 5

Food: 5

Service: 4

G Ed

The service was great and so were the employees! I got a tall decaf oat milk latte and my friend got a mint tea. They were all good. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Nova Singer

Well, I guess I was one of the first ones in there. There were two women behind the counter, neither acknowledged me coming in or standing there. The larger lass was chatting with some other people casually while the other smaller lass made the coffee. When she was done with those orders, she took mine. It was so strange...I'm not even sure if the other girl worked there, she kept running out to a car parked out front.Idk, it just wasn't up to par with the Starbucks' I usually go to. Won't go back, which stinks bc it's right there!!!

Atmosphere: 2

Service: 1

Kezia Branch

Just paid $6 for a drink that’s

Food: 3

Service: 5

Mei Cheng

Worst staff ever treated me like a trash. Nasty and rude attitude. Never experienced this kind of treatment in any other places.

Atmosphere: 1

Food: 1

Service: 1

Gabe McDonald

I always loved this starbucks for what I thought was good food and nice people... but today I seen how they treat the homeless and I lost all respect and credibility for them. They called the law on them and from what I seen they were minding their own business. Maybe it's just where I'm from there isn't a starbucks and I go out of my way to help people like that but if that's how they treat people who need help I will never go there again

Atmosphere: 4

Food: 2

Service: 4

tre Boy

My order gets messed up everytime I’m here . Usually if I get the same people that make it it’s usually right .. my biggest issue with this being an awesome location they are about the slowest damn Starbucks in town and I’ve been going here off and on for a year if you are in a rush this probably shouldn’t be one of your

Atmosphere: 4

Food: 3

Service: 2

Gregory Graf

This may well be the most poorly run Starbucks in the country. The manager can't talk and work at the same time. She spends time chatting while orders back up and the waiting customers fill the lobby. I submitted a mobile order and after 20+min finally left without a simple cup of coffee.

Atmosphere: 1

Service: 1

Carol Williams

Very nice and efficient staff! Trey is very personable and knows his stuff!

Atmosphere: 5

Food: 5

Service: 5

Danny Woolums

This is one of the busiest Starbucks I ever go to that is also always understaffed and consistently shorted by deliveries.Despite this, the staff take the time to learn your name and your orders and do what they can to make your experience incredible. They will recommend different drinks to try when they are out of supplies for other drinks and love to try new things.It is my absolute favorite store and I always leave with a smile and a delicious beverage.

Atmosphere: 5

Food: 5

Service: 5

Emmanuel Keister

Great management, the leader is top notch as she presents herself with kindness that most people do not show

Atmosphere: 5

Food: 5

Service: 5

Chrissie Balding

My go-to location! Staff is always so welcoming and friendly. It can be a little busy (obviously - it’s downtown!) but they are quick. Good spot to work remotely or have a meeting too.

Service: 5

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