Famous Dave's Bar-B-Que

8605 Citadel Way, Louisville
(502) 493-2812

Recent Reviews

Sharon Kent

Loved the service and the food!

Jesse Villarreal

So this is not an easy review. This was one of my favorite restaurants to visit in Louisville. In fact, two years ago, I left a great review. I would be here every week before the pandemic. And during the last 18 months, it has truly gone downhill. In service, in food quality. Also, I have had a couple run-ins with a particular server in the past there and have just made a point to avoid him. His behavior had not been corrected and with this most recent incident, the fact that they keep him employed, I really can’t feel bad about posting this footage.I went in for my usual and waited for my order. Right after she placed my food down, I started to dig in. I was cutting the meat when a cockroach crawled along the table right past my arm. I got up from the table and started to record this while trying to get my server’s attention. The table next to me also noticed me recording the cockroach crawling around the table. At this point my server approached and I asked her to get the manager. I was just about to stop recording since I knew I had proof of the problem and the waitress also saw it. Then I noticed a second cockroach crawling along the table. Still recording, it was at this point that the other server (the individual I’ve had run-ins with before) decided to yell out to me. “What are you trying to do, run us out of business?!”That’s his first concern? Not that a customer was subjected to a disgusting experience??The manager approached and saw the cockroaches still moving around and now crawling on the wall. She didn’t give me any hassle about leaving and not paying thankfully. But they also didn’t even try to kill the bugs. I mentioned to her the comment by the server and how this isn’t the first time he has acted ignorant. The general manager and I had a telephone conversation about the incident. The fact that he still works there tells me I don’t need to continue to patronize this establishment. For hygienic reasons as well as really poor customer service. Sadly, this place isn’t what it used to be.

J V.

Cockroaches So this is not an easy review. This was one of my favorite restaurants to visit in Louisville. In fact, two years ago, I left a great review. I would be here every week before the pandemic. And during the last 18 months, it has truly gone downhill. In service, in food quality. Also, I have had a couple run-ins with a particular server in the past there and have just made a point to avoid him. His behavior had not been corrected and with this most recent incident, the fact that they keep him employed, I really can't feel bad about posting these pictures. I went in for my usual and waited for my order. Right after she placed my food down, I started to dig in. I was cutting the meat when a cockroach crawled along the table right past my arm. I got up from the table and started to record this while trying to get my server's attention. The table next to me also noticed me recording the cockroach crawling around the table. At this point my server approached and I asked her to get the manager. I was just about to stop recording since I knew I had proof of the problem and the waitress also saw it. Then I noticed a second cockroach crawling along the table. Still recording, it was at this point that the other server (the individual I've had run-ins with before) decided to yell out to me. "What are you trying to do, run us out of business?!" That's his first concern? Not that a customer was subjected to a disgusting experience?? The manager approached and saw the cockroaches still moving around and now crawling on the wall. She didn't give me any hassle about leaving and not paying thankfully. But they also didn't even try to kill the bugs. I mentioned to her the comment by the server and how this isn't the first time he has acted ignorant. The general manager and I had a telephone conversation about the incident. The fact that this server still works there tells me I don't need to continue to patronize this establishment. For hygienic reasons as well as really poor customer service. Sadly, this place isn't what it used to be.

Catherine Laskowski

Great service! We got our food so fast and it all tasted fresh! Our server was awesome and everything was delicious! The Mac and cheese had corn in it which was a welcome surprise!

Evousquous Walker

Still good but kinda lost some of it's steam when it comes to taste! Still delicious but it was better from the earlier days! I still recommend the food! Just because I fancy the taste of yesteryear doesn't mean that I don't like because I'm going back. Again and again!

Tarise Mitchell

I have stopped visiting, due to the fact that they are consistently sending out food incorrectly cooked. They use to serve awesome ribs. Here lately, they've been undercooked or tough. Definitely not fall off the bone, like before.

Rob M.

Food not ready after a half an hour...was told, online, it would be ready 10 minutes ago. Shorted an order before mine. Took 4 employees to figure out it was not in the bag. Can anyone that works here read a receipt? This food is so-so...not worth the extra wait. I will no longer visit this establishment, do so at your own risk.

W Sue Bishop

the food and my amazing waitress!!!!

Ryan N.

This is for the Louisville, KY location I'd give four stars if it weren't for today's events. I ordered online with a curbside setup, through my FamousDaves APP. When I arrived there was no curbside pickup available I had to call the store and was told I had to come in. I'm handicapped and have to use a cain The staff was apologetic but didn't offer to help me to my car with a very heavy order. When I try to send a comment through their web site, it's always rejected because of an "incorrect character". The online ordering app shouldn't be offering curbside if it's not available. I still love their food, tho!

Paul & Karine Staehle

Food is amazingHowever everytime we order drinks on our delivery order we are charged full price but they do not include in the delivery . Contacted restaurant was blown off. Seems who ever inputs the delivery orders never adds on the drinks to the in house receipt system. Because when we receive our food drinks are never on the in house receipts However the online shows and charges us full price. My advice eat at the restaurant. If you order delivery your order might be incomplete and still charged for your non received items. Customer service over the phone is terrible. However in person previously we always had good experiences in the restaurant. For the best experience eat at the restaurant do not order delivery.After writing this review we discovered our pulled chicken sandwich had broken bones pieces. Be careful if you order this item. It tasted amazing however broken bone pieces are a risk.

Kelly Dean

The phone was NEVER answered fir a curbside order, so I parked and went inside. No one was manning the carryout room, but eventually someone wandered by.I placed an order and produced a gift card which I had won as payment. This was not something the young man could handle, so he went to find the manager.The manager came out eventually and was friendly and helpful. I paid the difference in cash only bill and left 15 minutes later. Unfortunately, I was not too fond of the barbecue sauce flavors used on the pork or beef. Most likely will not return

Dawnsheika Yates

Our server/bartender was amazing.Food was delicious.Finally a dope experience. No complaints

teresa

Favorite restaurant, love dining here, we have celebrated many graduations and birthdays here the corn muffins are to die for

Teresa Lynn

The food took soo long and the portion size was extremely small. The options were limited. The waitress Lucy was very sweet.

Theresa S.

The food is amazing, I will not come to this place again because of the staff, stealing from your customers isn't ok. You should really talk to your wait staff, her name sounded like Toyota. I'm sure you can find out who that was...

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