McDonald's

8600 Citadel Way, Louisville
(502) 491-8852

Recent Reviews

Philip Millwood

It's McDonald's - you know what you're getting.

Atmosphere: 2

Food: 2

Service: 2

Karen Enlow

I took care of my annual Lenten craving for McDonald's filet o' fish sandwich! The soft and tasty bun compliments the fish, cheese and tartar sauce! Please do not ever change the bun recipe. Yum!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries

Stephanie Manns

Cheaper than Charlestown road.

Brianna Luna

Went there a few nights ago and the guy taking order was very rude got up to the window and waited a few minutes while he was texting on his phone for him to take my money…. Was driving past yesterday morning to work and seen they had no line and I had previously tried the TikTok coffee from another McDonald’s and it was great… placed an order online for the exact same thing… had gotten halfway to work before tasting the coffee… it tasted like burnt coffee and creamer. Ew! Called and spoke the the manager explained my order and how it tasted horribly she just said hmm well you can come replace it… I was already at work with no way to go back out and I told her she was like well just bring it back when you can and we can replace it… very rude will never go back there maybe when they learn how to treat and talk to their customers!

Atmosphere: 1

Food: 1

Service: 1

Loveely's Invention

Always messing up up orders

Chris Schumacher

Fresh food.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Fries, Double Cheeseburger

Gleal 3366

Very good service and above all very fast order

Grizzly Bear

The girl with the dreads that works Wednesday afternoons is rude; she needs a retrain in customer service and politeness. She is a bit brash for no

Atmosphere: 1

Food: 1

Service: 1

sherice bond

Everything was

Atmosphere: 4

Food: 4

Service: 4

Shane Sharpe

Ordered a happy meal for my daughter through the drive through. She is sick and doesn’t feel well. Chicken nuggets, 2 fries instead of apple slices. They repeated it back twice. Took the food home 20 minutes away. Burger and two apple slices. Called to ask for a refund or just a credit and they said i would have to return to the store with my receipt before they would help me. Go to another McDonald’s. These people will not help you

Atmosphere: 1

Food: 1

Service: 1

Mister South Carolina

My last visit here wasn't the best. They have a bunch of young roudy heathens running this place. Poor customer service and your order is guaranteed to be messed up.Kid-friendliness: Kids will eat ANYTHING from McDonald's ? ?

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Big Mac, Mcdouble

Charles Lawson

African American Man with Beard said he was a manager. Refused to give his name. Refused to handle situation. Wouldnt refill my drink. Due to germs? But yet his nasty hands on my cup. This dude tried to flex and be tough. Refused to Give his name. Will call corporate and file complaint. Do not go here. Drink machine permanently closed due to people stealing sodas. Supposedly...

Atmosphere: 1

Food: 1

Service: 1

Goatloves 21

Went at night once . I got the wrong order . It tasted horrible. The guy didn’t acknowledge I was there like how you doing or hello . . Its a 50/50 shot you get the wrong order or a pleasant

Atmosphere: 3

Food: 2

Service: 1

Resul Batanovic

Ordered 4 chicken biscuits meals and waited 30 minutes to get them.The management team was just unapologetic and rude when we asked why it took so long.

Atmosphere: 1

Food: 1

Service: 1

Kristina Timberlake

very rude kids work at this location and every time I go they mess up my order so I have to go back to the location to get the order corrected.Wheelchair accessibility: yes it was wheelchair accessibility

Atmosphere: 4

Food: 3

Service: 2

Recommended dishes: Big Mac, Fries, French Fries, Burger King Chicken Nuggets

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