McDonald's

9254 Westport Rd, Louisville
(502) 426-2692

Recent Reviews

Gloria Gcobisa Somersall

It was raining yesterday evening, placed my happy meal order with it’s extras and waited for a while in the drive through, got to the pay window and there were three females chatting up a storm, the cashier paid no attention to me handing her my card, she had opened the window and looked back towards her colleagues, I retreated my arm as I was getting wet until one of them motioned her to attend to me. I was in awe of the disregard let alone disrespect. Pick up window was ready when I got there and very courteous. This branch is very different from many that I’ve visited, shameful service.

Atmosphere: 1

Food: 5

Service: 2

Norm McGlone

The food was as expected, but the staff were remarkably kind.Parking: Cannot circle the building easily. Shortest route around opposes drive-thru flow, else circle around plaza and re-enter off main road.

Atmosphere: 5

Food: 4

Service: 5

michael hayden

Lots of the tables were dirty.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Egg Mcmuffin

Morgan Robinson

Good food, smells great no soggy fries! Win!

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: World Famous Fries

Megan U

Wow! A chicken nugget happy meal with NO NUGGETS????? ??‍♀️

Service: 1

iconics realism

I ordered three items and only 1 of them were correct. I had ordered a sausage egg McMuffin that one was correct. I had gotten a bacon egg and cheese biscuit with no egg and all I got was the bread and the chicken and then I got a sausage, egg and cheese Mc griddle, and that just came with egg. This has happened more than once I do not recommend this place. Will just take your money.

Food: 1

Service: 1

Jason Oney

It's McDonald's. What do you expect. If never changes.

Atmosphere: 1

Food: 3

Service: 5

Frankie Story

Dog loved his nuggets!

Atmosphere: 5

Food: 5

Service: 5

Indy Minded (gamefreak81)

Yet another slow ESL location

Todd Hyle

I use my phone to order and always save money and promptly get my food. It's always hot. I'm not real happy with the coffee though. I've had much better.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mcdouble, Double Cheeseburger, Big Mac, Mcmuffin, McDonald's Big Mac, French Fries

Derrick Wright

Good part of town is probably why ..Shelbyville rd..very good by Gene

Atmosphere: 5

Food: 5

Service: 5

Greg scott

I order in advance online still was a long wait and to spend almost 20 dollars if I ask for some grape jelly that mean more then one pack then attitude have to do better especially when your the Manger do better God bless ? ?? ?

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Hashbrown, Big Breakfast

Kelly Dean

Hmmm...language barrier at the drive thru order station. Then the money lady was fine. Then the pickup window, another language barrier where I learned the flavor pie available not only changed but would take 8 more minutes. ?‍♀️Offerred to credit my gift card, came back with cash and a shrug....no

Atmosphere: 3

Food: 3

Service: 4

Craig Michael

I’m from out of state staying at a hotel working here. Easy to get a good hot breakfast on my way to

Atmosphere: 5

Food: 5

Service: 5

Edna McNeary

The young man at the counter had the worse customer service skills. Very rude and nasty disposition didn't care how he spoke to you. The manager came up to speak with me she was sweet and the other representatives was nice.

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Mcdouble, Big Mac

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