Taco Bell

1069 Bardstown Rd, Louisville
(502) 452-1450

Recent Reviews

kay j

Was not even busy and took an hour to get our food. We placed a mobile order. Employees are rude, took a chance on a new location but you’re better off driving to St. Matthew’s or Clarksville, Indiana. Would not recommend to anyone.

Atmosphere: 1

Food: 1

Service: 1

Christopher Obst

I mean... it's a taco bell. It's on a very busy stretch of road and I end up here during the busiest time of day, frequently. I never have to wait long, so kudos to the staff for keeping things moving.For anyone who doesn't know, The Bell is a great place for vegetarians, too. Sub beef out for black beans.

Atmosphere: 2

Food: 3

Service: 5

destiny cox

Absolutely disrespectful manager. Waited over 30 minutes for a 13 item order. When asked to speak to a manager I received reply "We are managers what's up?" Lobby was very slow and drive through was not even busy. Logically no excuse for delay or disrespect in service.

Atmosphere: 3

Service: 1

Ismelia Rojas

Ordered some crunchy tacos and crunchwraps to go. When I got home I realized that my crunchy tacos where below the crunchwraps so I got soggy tacos. Will not go there again.

Atmosphere: 5

Food: 3

Service: 1

Shyam Subedi

I parked my car order and they said it’ll take around 10-20 minutes and we went outside to order food from Korean Bbq when I came back to Taco Bell my car was already towing with in 20 minutes. Talk to manager they give towing company card I was like ?Food was horrible don’t recommend to anyone ????Parking: I parked my car order and they said it’ll take around 10-20 minutes and we went outside to order food from Korean Bbq when I came back to Taco Bell my car was already towing with in 20 minutes. Talk to manager they give towing company card I was like ?Food was horrible don’t recommend to anyone ????

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Hash Brown

Maddie

disclaimer: i don't have an issue w/ the cuatomer service, j food quality and kiosks..used to be great before covid, but ever since adding the kiosks they have had horrible service, having been forced to go in because the drive-thru was down. i ordered at the kiosk and chose to pay at the counter and i stood there for 20 mins until a worker asked if i had ordered yet. every time i get a crunchwrap the lettuce has gone bad, and i know it's not the tomatoes because the nachos bell grande tastes normal. i'm not a fan of chipotle so it's sad this location has gone downhill. the mc donalds by midcity mall also has kiosks, but if they aren't shortstaffed u aren't forced to use them, and when u have to use them or the app, it works.

Atmosphere: 1

Food: 1

Service: 1

Robert Duvall (Bobby)

this location is almost always closed by 9:30. they always say they are only doing Door Dash orders and don't have enough employees to run the drive through. its ridiculous that the hours on the door and the website say "open until 11", but they only do Door Dash after 9:30.

Atmosphere: 1

Food: 1

Service: 1

Carl Gibson

Try the

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Taco

Nicole

If you look at other reviews, SEVERAL others have said they also vomited after eating here or the food was spoiled, and this has been going on for MONTHS. Please everyone this happens to , report it to the health department and the main taco bell website so this place stops making people sick. I wish I read reviews BEFORE eating here.I bit into a burrito from this location, my usual 5 layer burrito. When I bit into it, it opened it up and the smell hit my nose. Smelled like death. Tasted worse than death. I spit it out but some of it got into my throat and when it got to my stomach I vomited. I recently had surgery I can't get sick but now I have no idea what I just ate. I called to let the manager know there was something seriously wrong and she said no honey I made it myself this morning. I told her it was so rancid I puked, and she said I was wrong. She was not concerned in the least .She didn't even sound surprised that I was telling her this, absolutely no concern. I don't know if they left the food out overnight or they did something nasty to it but something is SERIOUSLY wrong.Upon inspecting another item in the bag, it is clearly the beans in the 5 layer burrito that are completely and rancid and rotted. I was called by someone from Taco bell, and he claimed the employees enter the information for temperatures of the food items in the morning and he can remotely check them on a computer and the temperatures were fine. That was good enough for him. He also tried to plant it in my head that the doordasher tampered with the food and caused the issue and tried to say once it's out of their hands it's not their problem because the dasher tampered with it, instead of taking responsibility. So if you know dashers, know they are sending out rancid food and blaming dashers. The temp of the food remotely checked, based on what an employee entered, is not a valid excuse to not dispose of the rancid beans that are going to make people sick. Great, you have warmed rancid beans. Or possibly warmed, if the employee entered a fake number to hide that they let them go bad. If they care this little, they will make more people sick. They are also OK with destroying dashers jobs. I hope the Health Department closes this location . It's just a matter of time before they send out rancid meat as well. The beans did not become absolutely rotted in the 10 minute drive to my house in a SEALED taco bell box. I vomited bile 5 times total today after biting into this ONE TIME.

Atmosphere: 1

Food: 1

Service: 1

Jared Arand

I have had problems with this location in the past, including taking a long time to get a doordash order but my new problem with them is that they are absolute jerks about the parking. Doesn't matter if it's not a busy time, and there's absolutely nowhere else to park, they will keep the tow truck service hopping to haul away every vehicle, occasionally of people who are actually eating in their restaurant. If the parking lot is full I could understand, but when it doesn't affect them in any way it's just power tripping nonsense.

Atmosphere: 1

Food: 1

Service: 1

Leslie Petree

It took 40 minutes to get my food. I tried to order through the drive through but was told the system just went down and I needed to come in to order. I go inside and then I'm told I have to use the kiosk. I do not work for taco bell. If I have to enter my own order I should get a discount. I was told they only have one person working the food line and they have four people before me. Several people who came in and ordered after me got there order before me. They guy who was supposed to be working the drive thru should have helped the poor lady that was doing all the food instead of walking around. Finally my food was done but of course the forgot an item I ordered. Food was fine.

Patrick Norman

Highly unprofessional employees create an unpleasant atmosphere and long wait

Atmosphere: 1

Food: 2

Service: 1

Kelly Lewis

Worst service, worst food, do not order at night.

Atmosphere: 1

Food: 1

Service: 1

Wayne Otway

Still a good value

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Taco

Amber Lickliter (Amberishta)

OMG I AM CRAVING A STEAK QUESADILLA WITH A SIDE OF GUAC!!!IF YOU FLY ILL

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quesadilla

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