Called the number for the Hwy 54 location to order a pizza and had to call twice to get someone to pick up. When they did, the woman sounded foreign, was hard to understand, and continually tried to upsell me. Terrible call experience. Pretty sure it was a call center even though it was the local number.
Service: 1
Mike Dunbar
Fast and friendly service, great atmosphere, wonderful
Atmosphere: 5
Food: 5
Service: 5
Hannah Mariah
I swear papa john's on HWY 54 in Owensboro ky, has probably the dumbest set of employees I have ever encountered. I asked them to pull the sauce cups from the fridge and put them in a separate bag so the sauces dont melt by the time they get here. All I wanted was for them to pull the sauce from the fridge and put em in a separate box or bag. Thats it. She had to freaking talk to the manager to get approval then had to personally talk to a few of the drivers to ensure it gets done. All this chick had to do was get a plastic bag, Then the sauce cups, put the sauces cups in the plastic bag then set the bag with my pizza box, idk what part of that request was undoable or required her to have a PhD. And to top it all off she freaking hung up on me. ?. People are actual idiots.
Atmosphere: 1
Food: 4
Service: 2
James Shanks
Love ❤️
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: The Works Pizza
Chelsie Corum
I placed a decent sized order. A shag pizza, breadsticks and an order of boneless honey chipotle wings. The first time my wings got to my house, only TWO wings had sauce on them. The second time they were delivered, there WAS STILL BARELY ANY SAUCE ON THE WINGS! I get that yall are busy, but there’s no reason to not serve what you advertise. I will not be ordering from here again. You’ve lost a VERY VERY loyal customer.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Garlic Parmesan Breadsticks
Nick Payne
I’m not one to complain. However, my mother had ordered a pizza as a surprise. So when I got a knock at the door I was a bit surprised. The man who delivered the pizza looked annoyed and irritated. He asked me to sign. After finding out it was my mom who ordered I signed her name. Well when I say this delivery driver made it clear that he didn’t get a tip. I mean he made it known. He turned around and huffed and puffed as loud as he could and rolled his eyes and walked away while he was shaking his head. For one, I didn’t know if my mom has already tipped or not. Two, I didn’t order the food with my card. I’m tipping off someone else’s card. I understand if you was expecting a tip. But throwing a fit.. really. If I would’ve done that work. I would’ve been fired immediately. Not to mention the food is mediocre.
Atmosphere: 1
Food: 2
Service: 1
Michelle Belser
Worst pizza ever from Papa John’s. Pizza sauce was watered down and very limited topping. So disappointed Papa John’s. I had to go home and add topping and sauce.
Atmosphere: 3
Food: 2
Service: 3
Aleyna Carsel
The gentleman who just did the delivery was very
Atmosphere: 4
Food: 4
Service: 5
Jade S.
They are pizza is great I have one concern about it. It will sometimes let you get it delivered to your house and it sometimes won't and I just want it to be always be able to go to your house be delivered to your house
Hey... it's papa johns pizza, not some mom and pop pizzeria. You know what your getting, for the most part.. every time. Service is always convenient, timely, and unlike alot of services they maintain the belief that the customer is always right. So don't call with a mouth you wouldn't kiss your momma with, and enjoy the improvements of service due to an excellent area supervisor. Serving henderson, Owensboro, and Evansville.Dietary restrictions: Gluten free, and can always serve lactose intolerance, many orders exclude cheese and other dairy.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chocolate Brownie, Garlic Parmesan Breadsticks, Cinnamon Pull Apart, Family Chocolate Chip Cookie, Garlic Knots, Super Hawaiian Pizza
Cyndi Young
Great pizza, wings were good. Staff was friendly and quick!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Hand Tossed Pizza
Bearded F.
Where to start.. last time I ordered from them I was given the wrong pizza and no cheese sticks or wings. Was told that I would be given a large pizza and the wings and cheese bread. Called in to get the make up order, first was told I did not have anything in the notes. Then got a call back to say they were only gonna give me a medium pizza and then was hung up on. They threw all the ingredients into the center of the pizza and didn't even fully cut it. Do not recommend this place at all. Terrible customer service for what could've been a great pizza experience. Ended up getting Pizza Hut on top of it because at least they're decent.
Ethan Embry
Wonderful service, & great food, will definitely be back again!
Gabriel Hardy
Brian did a great job helping me with a challenging payment scenario! Also, the pizza was excellent.
Called the number for the Hwy 54 location to order a pizza and had to call twice to get someone to pick up. When they did, the woman sounded foreign, was hard to understand, and continually tried to upsell me. Terrible call experience. Pretty sure it was a call center even though it was the local number.
Service: 1
Fast and friendly service, great atmosphere, wonderful
Atmosphere: 5
Food: 5
Service: 5
I swear papa john's on HWY 54 in Owensboro ky, has probably the dumbest set of employees I have ever encountered. I asked them to pull the sauce cups from the fridge and put them in a separate bag so the sauces dont melt by the time they get here. All I wanted was for them to pull the sauce from the fridge and put em in a separate box or bag. Thats it. She had to freaking talk to the manager to get approval then had to personally talk to a few of the drivers to ensure it gets done. All this chick had to do was get a plastic bag, Then the sauce cups, put the sauces cups in the plastic bag then set the bag with my pizza box, idk what part of that request was undoable or required her to have a PhD. And to top it all off she freaking hung up on me. ?. People are actual idiots.
Atmosphere: 1
Food: 4
Service: 2
Love ❤️
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: The Works Pizza
I placed a decent sized order. A shag pizza, breadsticks and an order of boneless honey chipotle wings. The first time my wings got to my house, only TWO wings had sauce on them. The second time they were delivered, there WAS STILL BARELY ANY SAUCE ON THE WINGS! I get that yall are busy, but there’s no reason to not serve what you advertise. I will not be ordering from here again. You’ve lost a VERY VERY loyal customer.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Garlic Parmesan Breadsticks
I’m not one to complain. However, my mother had ordered a pizza as a surprise. So when I got a knock at the door I was a bit surprised. The man who delivered the pizza looked annoyed and irritated. He asked me to sign. After finding out it was my mom who ordered I signed her name. Well when I say this delivery driver made it clear that he didn’t get a tip. I mean he made it known. He turned around and huffed and puffed as loud as he could and rolled his eyes and walked away while he was shaking his head. For one, I didn’t know if my mom has already tipped or not. Two, I didn’t order the food with my card. I’m tipping off someone else’s card. I understand if you was expecting a tip. But throwing a fit.. really. If I would’ve done that work. I would’ve been fired immediately. Not to mention the food is mediocre.
Atmosphere: 1
Food: 2
Service: 1
Worst pizza ever from Papa John’s. Pizza sauce was watered down and very limited topping. So disappointed Papa John’s. I had to go home and add topping and sauce.
Atmosphere: 3
Food: 2
Service: 3
The gentleman who just did the delivery was very
Atmosphere: 4
Food: 4
Service: 5
They are pizza is great I have one concern about it. It will sometimes let you get it delivered to your house and it sometimes won't and I just want it to be always be able to go to your house be delivered to your house
Great pizza and
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Hey... it's papa johns pizza, not some mom and pop pizzeria. You know what your getting, for the most part.. every time. Service is always convenient, timely, and unlike alot of services they maintain the belief that the customer is always right. So don't call with a mouth you wouldn't kiss your momma with, and enjoy the improvements of service due to an excellent area supervisor. Serving henderson, Owensboro, and Evansville.Dietary restrictions: Gluten free, and can always serve lactose intolerance, many orders exclude cheese and other dairy.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chocolate Brownie, Garlic Parmesan Breadsticks, Cinnamon Pull Apart, Family Chocolate Chip Cookie, Garlic Knots, Super Hawaiian Pizza
Great pizza, wings were good. Staff was friendly and quick!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Hand Tossed Pizza
Where to start.. last time I ordered from them I was given the wrong pizza and no cheese sticks or wings. Was told that I would be given a large pizza and the wings and cheese bread. Called in to get the make up order, first was told I did not have anything in the notes. Then got a call back to say they were only gonna give me a medium pizza and then was hung up on. They threw all the ingredients into the center of the pizza and didn't even fully cut it. Do not recommend this place at all. Terrible customer service for what could've been a great pizza experience. Ended up getting Pizza Hut on top of it because at least they're decent.
Wonderful service, & great food, will definitely be back again!
Brian did a great job helping me with a challenging payment scenario! Also, the pizza was excellent.