It never fails to always to receiving a cracked taco from this franchise every time I need a back up to a failed dinner. Sorry to say quality has declined since I was a frequent customer.The elimination of counter service makes it an endless waste of time in the process of ordering. Very Frustrating ?Wheelchair accessibility: Yes!
Atmosphere: 3
Food: 2
Service: 1
Talaya' Brady
Placed an order through the app for delivery and delivery driver never arrived so I tried calling the store more than 10 times and got no answer. I was told by door dash support that the manager refused to remake my
Service: 1
Chelsea Watson
It's 9am. They say they are not open for 30 more min. Per hours posted, they are open. Not ideal for breakfast time
Tiandra Fields
A $20 Fiesta of FrustrationMy recent visit to Taco Bell was less "Live Más" and more "Live Miserable." Where do I even begin? Let's start with the burritos. Imagine a landscape of squelchy tomatoes, rogue lettuce leaves, and mystery "fillings" – all vying for dominance over a sad, lonely island of meat. Finding actual protein was like panning for gold in a vat of lukewarm salsa.And the packaging? Don't get me started. It was like they threw the ingredients into a paper boat and hoped for the best. Leaks? Torn corners? Soggy sadness? You bet! Every bite was a gamble, a dice roll with destiny (and a potential stain on my shirt).As for the overall quality, let's just say it wouldn't pass muster on a blind taste test against a cardboard box. The sauces were bland, the tortillas were limp, and the whole experience left me feeling like I'd swallowed a deflated balloon filled with disappointment.Look, I get it. Taco Bell is fast food. It's not Michelin-starred cuisine. But even for the price, this was a borderline tragic experience. If this is the "new" Taco Bell, I'll stick to my old memories of crunchy Nachos BelGrande and cheesy Chalupas. Because frankly, this was a bell that tolled the death knell of my Taco Bell cravings.Would I recommend? Only if you're looking for a culinary adventure that combines the thrill of the unknown with the guaranteed disappointment of a soggy tortilla. Otherwise, steer clear and save yourself the heartburn (and the headache).Overall Rating: 2 out of 5Suggestions for Improvement: Invest in some meat detectors for your burritos, hire a packaging engineer, and maybe consider a menu overhaul that focuses on flavor and quality. Just a thought.
Atmosphere: 2
Food: 1
Service: 2
Mike Spencer
Used to be better Now it's more like a wild rodeo with burritos doing acrobatics. The staff? Well, they've mastered the art of burrito flinging, but their friendliness got lost somewhere in the salsa.I asked for a burrito, not a sour cream sculpture. Seriously, it's like they're playing a game of "How much sour cream can we fit in one bite?" Spoiler alert: too much!But hey, at least it's consistent – consistently haphazard! If burrito assembly was an Olympic sport, Taco Bell would be bringing home the gold for the most creative throw. I give it a 10 for acrobatics, but a 2 for landing in my lap.In conclusion, Taco Bell, you used to be the belle of the ball, but now you're more like the wild child who throws burritos with reckless abandon. Can we get some love for a well-constructed burrito, or is that too much to ask in the world of haphazardly thrown together slop?
Atmosphere: 2
Food: 2
Service: 2
Daniel Hall
Ordered a side of sour cream. It was not in the bag. Went back inside to tell them that I never got it. The rude boy at the counter, Jamal, accused me of lying about not getting the sour cream. Drink was also wrong, but according to Jamal, that's not their problem. Trash restaurant filled with trash employees.
Atmosphere: 1
Food: 2
Service: 1
RoseWater 22
Wow, only go here if you want the drive thru. They literally have people waiting at the counter for mobile and pick up orders and just won't acknowledge them. They will look you IN THE FACE and just focus on drive thru. No one at the drive thru? Let's ignore the inside people just in case there's a drive thru person. Just awful.
Atmosphere: 1
Food: 4
Service: 1
Ray Gauff
Everything on the menu is basically the same food stuffs just served in different proportions & or fixings. What's more there's nothing Mexico about the food. Service is by inattentive minimum or less wage cell phone operator's. And seating is by where ever there's no evidence of a previous customer...
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Burrito Supreme, Taco Supreme
Natasha Smith
My experience was
Atmosphere: 1
Food: 1
Service: 1
Randy N.
Genuinely sad. If you want to eat inside, don't bother. Go through the drive thru and eat in your car. I ordered at the kiosk and waited 13 minutes for 6 tacos, while I watch through the drive thru window as car after car get their orders and continue with their day...and keep in mind I was the only guest inside the location. Five employees prepping orders and none of them could be bothered to make orders for inside guests, just drive thru. First and definitely last visit.
Sauce self service is peak taco bell. Plus the place was clean. Worker was wack in a good
Atmosphere: 5
Food: 5
Service: 5
Robert Creech
Bathroom, Dining Tables, Floor not
Atmosphere: 3
Food: 3
Service: 3
Teejae Barilleaux
Freaking horrible service... Had 1 person in front of me, and ten lined up behind me. They took my order and I had to wait 30 minutes, literally 30 whole minutes to get my food, they were serving only drive thru and wouldn't serve any of us until the drive thru was empty... Freaking sorry pathetic service... Then wanna catch an attitude bc I we were all asking what was taking so long and that's when they told us all they had to clear out all the drive thru orders which were steadily coming in and getting served ahead of us... Fire the whole shift I say.... It's no wonder businesses in this part of town close down left and right, and then people gonna complain that these stores and restaurants won't service their neighborhood or area but it's the people who operate these places that ruin it for everyone else... Straight up apathy and laziness and no motivation whatsoever to please their customers.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Quesadilla
Alleigh H.
Cancelled my order an hour before they closed. Huh. and won't answer the phone HUH. 0/10
Kevin McDougall
Ordered on the app and waited 45 minutes on my lunch break to never get my food and leave.
It never fails to always to receiving a cracked taco from this franchise every time I need a back up to a failed dinner. Sorry to say quality has declined since I was a frequent customer.The elimination of counter service makes it an endless waste of time in the process of ordering. Very Frustrating ?Wheelchair accessibility: Yes!
Atmosphere: 3
Food: 2
Service: 1
Placed an order through the app for delivery and delivery driver never arrived so I tried calling the store more than 10 times and got no answer. I was told by door dash support that the manager refused to remake my
Service: 1
It's 9am. They say they are not open for 30 more min. Per hours posted, they are open. Not ideal for breakfast time
A $20 Fiesta of FrustrationMy recent visit to Taco Bell was less "Live Más" and more "Live Miserable." Where do I even begin? Let's start with the burritos. Imagine a landscape of squelchy tomatoes, rogue lettuce leaves, and mystery "fillings" – all vying for dominance over a sad, lonely island of meat. Finding actual protein was like panning for gold in a vat of lukewarm salsa.And the packaging? Don't get me started. It was like they threw the ingredients into a paper boat and hoped for the best. Leaks? Torn corners? Soggy sadness? You bet! Every bite was a gamble, a dice roll with destiny (and a potential stain on my shirt).As for the overall quality, let's just say it wouldn't pass muster on a blind taste test against a cardboard box. The sauces were bland, the tortillas were limp, and the whole experience left me feeling like I'd swallowed a deflated balloon filled with disappointment.Look, I get it. Taco Bell is fast food. It's not Michelin-starred cuisine. But even for the price, this was a borderline tragic experience. If this is the "new" Taco Bell, I'll stick to my old memories of crunchy Nachos BelGrande and cheesy Chalupas. Because frankly, this was a bell that tolled the death knell of my Taco Bell cravings.Would I recommend? Only if you're looking for a culinary adventure that combines the thrill of the unknown with the guaranteed disappointment of a soggy tortilla. Otherwise, steer clear and save yourself the heartburn (and the headache).Overall Rating: 2 out of 5Suggestions for Improvement: Invest in some meat detectors for your burritos, hire a packaging engineer, and maybe consider a menu overhaul that focuses on flavor and quality. Just a thought.
Atmosphere: 2
Food: 1
Service: 2
Used to be better Now it's more like a wild rodeo with burritos doing acrobatics. The staff? Well, they've mastered the art of burrito flinging, but their friendliness got lost somewhere in the salsa.I asked for a burrito, not a sour cream sculpture. Seriously, it's like they're playing a game of "How much sour cream can we fit in one bite?" Spoiler alert: too much!But hey, at least it's consistent – consistently haphazard! If burrito assembly was an Olympic sport, Taco Bell would be bringing home the gold for the most creative throw. I give it a 10 for acrobatics, but a 2 for landing in my lap.In conclusion, Taco Bell, you used to be the belle of the ball, but now you're more like the wild child who throws burritos with reckless abandon. Can we get some love for a well-constructed burrito, or is that too much to ask in the world of haphazardly thrown together slop?
Atmosphere: 2
Food: 2
Service: 2
Ordered a side of sour cream. It was not in the bag. Went back inside to tell them that I never got it. The rude boy at the counter, Jamal, accused me of lying about not getting the sour cream. Drink was also wrong, but according to Jamal, that's not their problem. Trash restaurant filled with trash employees.
Atmosphere: 1
Food: 2
Service: 1
Wow, only go here if you want the drive thru. They literally have people waiting at the counter for mobile and pick up orders and just won't acknowledge them. They will look you IN THE FACE and just focus on drive thru. No one at the drive thru? Let's ignore the inside people just in case there's a drive thru person. Just awful.
Atmosphere: 1
Food: 4
Service: 1
Everything on the menu is basically the same food stuffs just served in different proportions & or fixings. What's more there's nothing Mexico about the food. Service is by inattentive minimum or less wage cell phone operator's. And seating is by where ever there's no evidence of a previous customer...
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Burrito Supreme, Taco Supreme
My experience was
Atmosphere: 1
Food: 1
Service: 1
Genuinely sad. If you want to eat inside, don't bother. Go through the drive thru and eat in your car. I ordered at the kiosk and waited 13 minutes for 6 tacos, while I watch through the drive thru window as car after car get their orders and continue with their day...and keep in mind I was the only guest inside the location. Five employees prepping orders and none of them could be bothered to make orders for inside guests, just drive thru. First and definitely last visit.
Restaurantji Recommends
Sauce self service is peak taco bell. Plus the place was clean. Worker was wack in a good
Atmosphere: 5
Food: 5
Service: 5
Bathroom, Dining Tables, Floor not
Atmosphere: 3
Food: 3
Service: 3
Freaking horrible service... Had 1 person in front of me, and ten lined up behind me. They took my order and I had to wait 30 minutes, literally 30 whole minutes to get my food, they were serving only drive thru and wouldn't serve any of us until the drive thru was empty... Freaking sorry pathetic service... Then wanna catch an attitude bc I we were all asking what was taking so long and that's when they told us all they had to clear out all the drive thru orders which were steadily coming in and getting served ahead of us... Fire the whole shift I say.... It's no wonder businesses in this part of town close down left and right, and then people gonna complain that these stores and restaurants won't service their neighborhood or area but it's the people who operate these places that ruin it for everyone else... Straight up apathy and laziness and no motivation whatsoever to please their customers.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Quesadilla
Cancelled my order an hour before they closed. Huh. and won't answer the phone HUH. 0/10
Ordered on the app and waited 45 minutes on my lunch break to never get my food and leave.
Atmosphere: 1
Food: 1
Service: 1