Closes at 11. I called at 9:30 an they said they are closed. Fix your time so your not misleading people.
Atmosphere: 1
Food: 1
Service: 1
Kristin
Recently went to pick up order of wings and pizza. Lady told me that she didn't want to cook wings in old grease so she was running them through pizza oven and gave me my pizza. I was fine with that. When I got home I immediately noticed lots of veggies which I love but pizza had gotten cold but that's OK too. When I ate it, I couldn't figure out what was wrong until I sat down and realized there was zero cheese on it. Hopefully the wings are good
Atmosphere: 3
Food: 1
Service: 4
lakeisha Thomas
Worst pizza ever. It looks like the meat is dried up and been sitting there forever. I will not be ordering here ever again
Nancy K
I recently ordered a meat lover's pizza, and unfortunately, the meat was dry and inedible. Disappointing experience, had to discard the pizza. Quality control is crucial for a satisfying dining experience.
Food: 1
Loretta Thomas
The salesman was awesome. His customer service was great, quick and professional. He took his time in explaining questions that C I had. He didn't rush me or had and attitude. I work retail, kudos to him. Can't remember his name. Sorry. They were busy that night. Great Job. Will recommend this location to family, friends and co-workers.
Atmosphere: 5
Food: 5
Service: 5
Danielle Richard
Food was overcooked, barely cut like it was supposed to be. Cheese was barely there. Even our cinnamon rolls were overcooked and not the best.
Atmosphere: 2
Food: 2
Service: 4
Recommended dishes: Cinnabon Mini Rolls
Lonnie Keith
3 hour
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Scott Geiger
Ordered online. First time in Lafayette that I ordered from Pizza Hut. I had multiple browser tabs open and ordering from several places. Pizza Hut was the best value, and the flavor was equal to better than the other places.
Food: 5
Service: 5
Recommended dishes: Detroit Style Pizza
Maryam Zeynalova
Unfortunately saw the staff to prepare pizza with noGloves, couldn’t even wait till order is ready, left. Wish Pizza Hut would follow basic
Atmosphere: 1
Food: 1
Service: 1
C M.
The food is awesome, customer service not so much. We love this please, till last night. Made a huge order on their website, delivery. Finally gets here the boneless wings are missing. I called, after 1 hour on the phone they tell me, imcant get my chicken due to they use dor dash and they just don't do that, and Imcant get a refund because they have to wait for the manager in the morning to do it. So we have no chicken for my son and no refund, unacceptable. They lost a long time, good customer.
One worker working. Horrible customer service and no care for you or your time. They are severely under staffed and poorly staffed and they go at their own pace. I don’t know how the other locations are but this one is always horrible!
Adnan Qureshi
Buying pizza ? from this location more then 3 years twice a week, but today's experience is horrible. On the phone lady can't understand the order and hangup the phone very rudely. I'll go to branch for order ask her about the phone order she said it's not me the call center people did that. I clearly recognize her voice. I try to place an order she refuses to take order and say door is this way we can't served you don't come back again. I'm the boss here b word.Owner or pizza hut customer care seriously take her disrespective behavior
Timothy Buteaux
Overall, The lady on the phone was very nice and helpful, and the young man at the drive thru window was well spoken and very helpful as well.
Keisha Arceneaux
Poor customer service. Got my order wrong. Manager had a very nasty attitude on the phone and also in the emails between us two. It has been days and I have not heard from the DM.
Closes at 11. I called at 9:30 an they said they are closed. Fix your time so your not misleading people.
Atmosphere: 1
Food: 1
Service: 1
Recently went to pick up order of wings and pizza. Lady told me that she didn't want to cook wings in old grease so she was running them through pizza oven and gave me my pizza. I was fine with that. When I got home I immediately noticed lots of veggies which I love but pizza had gotten cold but that's OK too. When I ate it, I couldn't figure out what was wrong until I sat down and realized there was zero cheese on it. Hopefully the wings are good
Atmosphere: 3
Food: 1
Service: 4
Worst pizza ever. It looks like the meat is dried up and been sitting there forever. I will not be ordering here ever again
I recently ordered a meat lover's pizza, and unfortunately, the meat was dry and inedible. Disappointing experience, had to discard the pizza. Quality control is crucial for a satisfying dining experience.
Food: 1
The salesman was awesome. His customer service was great, quick and professional. He took his time in explaining questions that C I had. He didn't rush me or had and attitude. I work retail, kudos to him. Can't remember his name. Sorry. They were busy that night. Great Job. Will recommend this location to family, friends and co-workers.
Atmosphere: 5
Food: 5
Service: 5
Food was overcooked, barely cut like it was supposed to be. Cheese was barely there. Even our cinnamon rolls were overcooked and not the best.
Atmosphere: 2
Food: 2
Service: 4
Recommended dishes: Cinnabon Mini Rolls
3 hour
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Ordered online. First time in Lafayette that I ordered from Pizza Hut. I had multiple browser tabs open and ordering from several places. Pizza Hut was the best value, and the flavor was equal to better than the other places.
Food: 5
Service: 5
Recommended dishes: Detroit Style Pizza
Unfortunately saw the staff to prepare pizza with noGloves, couldn’t even wait till order is ready, left. Wish Pizza Hut would follow basic
Atmosphere: 1
Food: 1
Service: 1
The food is awesome, customer service not so much. We love this please, till last night. Made a huge order on their website, delivery. Finally gets here the boneless wings are missing. I called, after 1 hour on the phone they tell me, imcant get my chicken due to they use dor dash and they just don't do that, and Imcant get a refund because they have to wait for the manager in the morning to do it. So we have no chicken for my son and no refund, unacceptable. They lost a long time, good customer.
Restaurantji Recommends
Absolutely delicious ?
One worker working. Horrible customer service and no care for you or your time. They are severely under staffed and poorly staffed and they go at their own pace. I don’t know how the other locations are but this one is always horrible!
Buying pizza ? from this location more then 3 years twice a week, but today's experience is horrible. On the phone lady can't understand the order and hangup the phone very rudely. I'll go to branch for order ask her about the phone order she said it's not me the call center people did that. I clearly recognize her voice. I try to place an order she refuses to take order and say door is this way we can't served you don't come back again. I'm the boss here b word.Owner or pizza hut customer care seriously take her disrespective behavior
Overall, The lady on the phone was very nice and helpful, and the young man at the drive thru window was well spoken and very helpful as well.
Poor customer service. Got my order wrong. Manager had a very nasty attitude on the phone and also in the emails between us two. It has been days and I have not heard from the DM.