McDonald's

4212 Ryan St, Lake Charles
(337) 474-1880

Recent Reviews

Sarah Bonvillain

Don’t bother ordering curbside here, you’ll just have to wait 20 minutes and go inside anyway to ask where your food is. The lady said “we never got that order” then went back and got it and the burger was cold and wrong, had to get it remade. She did throw in two apple pies for the wait, but I don’t eat those so…

Melissa S Vige

Ordered a double cheeseburger plain and fries. Absolutely old as hell, bun was so crunchy sounded like you were eating crispy chicken, plus they got the order wrong and gave a single patty burger. Fries ice cold. Time to start looking at management not getting on employees to do their job right which means management is doing their job.

David

We enjoy taking our grandchildren to this location. The inside playground is air-conditionined and clean. A very convenient location across from the university. Friendly staff and fast service.

Logan Horsley

I’d leave zero stars if possible. Two cars ahead of me, took 30 minutes to get my food, fries were cold, paid $25 just for the woman at the window to put in that I gave her $23 and gave me incorrect change and wouldn’t respond to me when I asked about it, no apology, sprite wasn’t closed and got everywhere, terrible experience, the woman’s name on the ticket was Sidel.

C. M.

Consistently bad service. Giving this rating after numerous tries. Restaurant is consistently filthy. Employees just don't care about the customers. They don't care about the condition of the Restaurant.They ignore you at the counter until they feel like helping you. It's a shame. Whoever owns this location, are you okay with your location here, representing the McDonald's brand so poorly?

msb baby

I ordered at the drive thru but was sent immediately to the car slots...I waited over 10 minutes for a happy meal so disappointing...I will need yall to do better...I love McDonald's fries

Ryan Ruiz

McDonald's Nelson was terrible the little guy taking my order thought it was a better idea to keep asking me to take a moment to go over the menu and he would be right with me, apparently he was having a bad day in his career but wanted to make my day bad, I had just left the emergency room and was not in the mood for games.The McDonald's on Ryan St was great they took my order abs served me promptly

Ryan “Ub3r” Phillips

This location gas gone down hill over the years. From employees not being able to get the order right and when you try to correct it and pay for the missed items they tell you to go around threw the drive threw again . Plus if you are trying to get your food in a timely manner don't count on it you will be pushed off to the side stalls and wait up to 30 min for simple menu items.

lizzy smith

Worst experience I've ever had!! Terrible management!! They were all high! It took an hour for 3 burgers!!!!Update: went back another time and they pulled me up for 15 minutes just to serve me a raw quarter pounder!!

JD White

They can't see mobile app orders here. Also gave me no jelly with my biscuits and jelly. Three orders of hotcakes and not one syrup or butter.

Jessica D.

I normally don’t have issues at this McDonald’s. Today, however, I received a half eaten burger. I’m not joking. The burger put in the box was half eaten and then given to me after I waited at least 15 minutes for my food.

T.J. Deshotel

Staff aren't very friendly or kind. They were gathered in the lobby talking to some people that they apparently knew. Went back behind the counter and completely ignored me as a customer and didn't take my order until I got a little loud in there.

Tai Nguyen

I live in New Orleans. I visited Lake Charles last month. This was the only place that I used my debit card. I ordered 2 breakfast meals and gave the drive associate my card. Then after, a few minutes, they said pulled up to the door. I asked for my card but they said it'll be given back with the food. After waiting for 20-30 minutes, they finally bought the food out along with my card. That was strange. Fast forward a month later, someone used my debit information to order Subway online at a close spot near that McDonald. I believe an employee or someone at this McDonald have written down my debit card numbers. That is fraud and I hope someone from corporate will monitor this restaurant. I already contacted my bank and McDonald Corporate. Protect yourself.

Monika Leger

Cold fries ? and even if you ask for the order to be made fresh they still give you cold fries or barely any fries at all. If I could give a fat zero I would.

nicia trent

I typically have awesome service at this location until I had to pull up to #5(that wasn’t the problem) and the worker guy says “y’all must really don’t want me to go see my kids today”…ummm sir what?

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