Domino's Pizza

5050 W Esplanade Ave J Ste J, Metairie
(504) 885-7101

Recent Reviews

Laura Nguyen

The food was very good as we ordered 10 mins arriving at the location. Therefore, it was extremely hot out of the oven. We were able to watch them make it, so it gave us a chance to see how it was done.Parking: Great for curbside pickup

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Lava Crunch Cakes, Pepperoni Pizza

Jetai Wilson

Who ever answering the calls at 8:35pm September 20, 2023 should be trained on his POOR CUSTOM SERVICE SKILLS, having a smart mouth to people who are trying to spend money with y’all is disgusting and he hung up in my face. I would fire him

Joshua Morales

If you like meat on your Philly cheese sandwich don't order from here. This is the second time like this. Disappointed used to be good.

Yaineri Romo

Very unprofessional placed an order for delivery @ 10:30 pm recieved the wrong order , I called back immediately and spoke with the manager John & he said the order would be remade and delivered an hour went by I contacted john once again around 11:30 & he repeated the same exact thing , sorry the order will be out in about 25 minutes the store closes at 12:00am I called back once again at 12:07 knowing by now the pizza nor a refund would be happening because of course the store is closed. Never recieved a refund nor a remade order !! Unfortunately, I will be contacting the store manager regarding this lack of integrity & unprofessional management

Brooks Lugo

Very dissatisfied with this locations customer service. I placed an order through the app. It was never delivered. I tried to call the location 5x to find out where it was and why the app said it was delivered and I had not received it. Only to be hung up on 5x. I tried calling the driver back since I had missed their call, that took another 12x before they answered the phone. Only to tell me that after claiming to knock on my door which was not heard, and only calling me 1 time that they brought my order back to the store so they could throw it away. I have never dealt with such incompetence like this from domino's so this is very very disappointing. Especially knowing that the driver did not do a good enough job trying to make sure I either heard them knock or answered my phone. I am hard of hearing so I am partially deaf in both ears from time in the military. The driver clearly needs to undergo more training on how to deliver to customers, and the location needs to fix their phones so that they can be reached in a timely fashion for when things like this happen. I had to completely replace my order only now extending even longer time B4 I will ever get my food. This is so way below par even for domino's.

alena berezina

I work at dominos.delivery.nobody ever stay at a lobby 5 minutes without respond.its not possible.we always say welcome to dominos within 7 secs. bc we love our customers.big respect and love to every customer.when someone walk in to pick up order we serve u with maximum service and respect.thank u to choose dominos)))

Luzaira van velsen

They had a today only sale medium pizza for 4 something so I order 2 with pepperoni and pineapple only well they gave me only 1 pizza ham pepperoni and pineapple for 9 something lucky they collect the money 1st otherwise I would have left the pizza because who has time to reorder, that was totally aggravating.

Randy V

Good pizza and garlic knots. Skimpy toppings, good amount of cheese, love the garlic butter sauce.

Michael Breaux

I see a lot of negative reviews, which is understandable. There are new management and would like for everyone, please if you haven’t given us a second chance then, please do and give us an updated review of your experience. If you find there is something wrong call the store and someone will gladly help you.

Michael B.

I am reading a lot of negative reviews. I understand the frustration everyone has had, but there's new management and starting to be staffed enough to service the community with in a timely. Please, if you haven't given us a second chance then please do and let us know how we did. If there is any problem just call the store immediately and someone will get you took in care of.

Stephen Dargis

Last night I ordered an extra large extravaganza pizza. I asked for extra Italian sausage. I paid for the extra Italian sausage and left a $9.00 tip. It was for carry out and ordered the pizza in the store. No extra sausage. Highly disappointed. Not the 1st. Time either. Happens quite often. Take more pride. Sometimes it's a job to have a job. I should have told them to remake to what I have ordered. Simple request cannot be executed. Sad.

Mike L.

I just ordered from the W Esplanade location. This is what I got for waiting an hour for my order, which I don't mind waiting for my order. Very sad looking plate, if this is what I get for waiting don't bother!!

Cindy D.

I ordered what was supposed to be an extravaganza pizza and garlic chicken.. Don't make the mistake of ordering in advance since both arrived cold

Perry Manning

Waited 2 hours for our pizza, called after its was under the quality check for an hour. Lady said she was by herself in there and unfortunately they forgot to start my order. So evidently that tracker is off a little bit. She asked if I still wanted it and I said we may come get it. Time goes by and pizza is on its way… it finally arrives and is not even hot! Something tells me they didn’t forget to make my order, they made it and just sat there for 1.5 hours. This is not the first incident, and getting tired of this store and the excuses.

Onigumo Sātomé

I try to order online for delivery but the site is telling me they don't deliver at my location which I find that unbelievably lazy, it's all about the money and money talks you should be able to deliver Pizza to a hotel it's not like you giving it to me for free, I wish I could do 0 stars but here I am, If Walmart can deliver groceries to a hotel than this should child's play for you guys, you guys don't want to get paid and that's fine I'll take my business elsewhere.

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