Popeyes Louisiana Kitchen

9094 Mansfield Rd, Shreveport
(318) 688-0947

Recent Reviews

Tre Wheaten

These people didn’t have blackened tenders or fries at 1pm in the middle of the day. Wait times extremely too long. Worst Popeyes in Shreveport!!

Food: 1

Service: 1

Logan Smith

Foods decent, but be prepared to sit in the drive through close to an hour happens to me nearly every time I went won’t be going back cause I mean I got other stuff I need to be doing other than waiting for chicken for 40 minutes.

Atmosphere: 1

Food: 1

Jerry Barber

Had a great experience in the drive-thru. The girl that gave me my food was very nice and I appreciated her.

Atmosphere: 4

Food: 4

Service: 5

Darwin Thomas

Very poor service waited over 20 minutes to put an order in and 25 minutes to get food , this was 7:45 at

Atmosphere: 3

Food: 4

Service: 1

Rob Thompson

I love Popeyes, but this is one of the worst ones I've ever been to. It smells like rotten chicken and sewage soon as you walk in. Then my order took forever and then when I did get it, it was wrong. I didn't even ask them to make it right because I felt like from the type of service I received so far that they might spit in my food of I told them it was wrong and asked them to fix it.Dietary restrictions: Be VERY CAUTIOUS if you have dietary restrictions. They got my order wrong.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Raw Chicken

Temey Scroggins

The current store manager is improving the store slowly, but still work to be done. Customer service is super compared to a lot of similar establishments but food quality was pretty decent.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Mild, Mashed Potatoes

C M

I like this particular one because of the food is

Atmosphere: 5

Food: 5

Service: 5

Jamie Green

Horrible.... from the manager on down! I placed an online order. I have waited a hour for my order to be right. The food was not completely ready when I arrived and then they tried to give me cold food. Smh at this place.... much training is needed. The workers were on their phones showing each other pictures while the company is

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Signature Chicken, Mashed Potatoes

Michelle Viera

I order 2, 3 pieces of dark meat, after driving 15 minutes there and 15 minutes back to be exact, when I get home I realize that what they give me are 3 old and toasted wings, I had to go back to the restaurant so They will change them! $ 9.79 each combo they will be crazy!! look your food before leaving the store !! Sorry for my inglés !!

Aj BLACK

No one greeted me when I came in and even after I stood there 10 minutes...and the manager was standing inside her office talking to someone, looked right at me....guy moving chicken looked at me and didn't mutter a word ..two people were already there on front of me frustrated because they were waiting for someone to get on a register and pay for their food ( yes they had their food and hadn't paid) so I asked them if they had ordered and the lady manager said" we not taking any money, until she come get on this registera"!! ( she could have taken the order herself) the service was just terrible....the cashier who finally came was very nice though but I could tell she wasn't happy....muttered something about she know she counted the register....anyway, I won't go back

Atmosphere: 1

Food: 4

Service: 2

Alina P

Their food is good but they had gave me the wrong favor wings. And when I placed an order on Uber eats today they canceled the order.

Atmosphere: 1

Food: 5

Service: 2

Donell Arceo

Beautiful interior decor but looks like short-staffed due to line waiting. Dry, over cooked chicken; no separating paper for the spicy from non; did not notice the distinct cajun-taste. Should have not visited the mens restroom before dining. Horrible!

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Cajun Rice,

Joe Dirt

One of The few locations that doesn’t screw up my simple

Atmosphere: 5

Food: 5

Service: 5

Scott Coburn ,Sr.

Would give NO stars if possible!Waited 25 minutes in line, then got up to order and was told would be 12 more minutes to get what I wanted to order. All in all, ordered 8 piece chicken meal, side of red beans and rice, 2 drinks and 6 biscuits. Was $49, outrageous!...especially when they forgot the 6 biscuits, plus only gave me 7 pieces of chicken! These were THE worst excuses for pieces of chicken I've EVER seen! The 2 legs I got were no longer than my small finger! Service wasn't much to talk about either...and they want double their rate of pay?! Earn it!Overall the worst quality, service and deal for your money I've seen in a LOOOONG time!Highly would NOT RECOMMEND!!!

Atmosphere: 1

Food: 1

Service: 1

D Pitt

The location is terrible. I come by already twice a week for the Featured Ghost Pepper Wings. They never have any. So I try to order something else. Guess what they are out of that items also. Management needs to be replaced. There's no way the staff has to continuously tell customers they are out of product.

Atmosphere: 1

Food: 1

Service: 1

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