Today 11/20/2023 at approximately 3:10pm was the worst customer service I have ever experienced at a Dunkin' Donuts in my life. The person I dealt with today was extremely rude and impolite. And the worst place, honestly. I asked him to warm up my bagel twist because it was cold. He started screaming on his own insolently. He told me the water is not free. I told him I asked you to warm up my bagel twist because it was cold. I didn't ask you for free water. I have my money . He said to me, "I don't understand what you want." I told him that if you do not understand, you should speak gently. He started speaking rudely. Worst customer service.
Atmosphere: 1
Service: 1
Cloudy_dxzee G.
I usually never have a problem with Dunkin but this location specifically is never good. Today I went to go get breakfast before school and I asked for a croissant with American cheese and bacon and a refresher. They didn't have any croissants and didn't tell me they didn't before I ordered so I had to replace it with a bagel which I was fine with, but when I got my food and went to go eat it my refresher had little black things floating around it and I brought it back to get a new one and the new one had the same issue. My sandwich was completely wrong they gave me Swiss a cheese and sweet bacon which is not what I asked for. Not coming back here again because it's a constant issue...
Melissa Hernandez
It's a great place to get coffee breakfast sandwiches juices tea hot chocolate baked goods and
Atmosphere: 5
Food: 5
Service: 5
Jamir Gomes
Nice people clean atmosphereWheelchair accessibility: Everywhere a lots o spaces
Atmosphere: 5
Food: 5
Service: 5
Jeannie Ruiz
The Spanish manager is very rude and have a very bad attitude.
Atmosphere: 1
Food: 3
Service: 2
Nefrititi sam
The service sucks they must have new emloyees which they are in competent of their jobs plus they always have heroine addicts sluming around or even hanging out in front of the dunking donuts ?i wouldn't go here if my life depends on it!
Chris Coveney
Nice looking Dunkin with terrible communication and service - orders are often incomplete and mobile orders pickup is chaotic when drunks aren’t placed facing the customer
Jacquelyn Joseph
Made the bets iced coffee great customer service
Christina
There are only three tables here so don't plan to sit down.
Take out your headphones, take off your hoodie, keep an eye behind you, dont talk to anyone, give the homeless guy a dollar on your way outIn other words, be safe… You might just want to get a cup of hot water extra for self defense.
Arlene P
Sometimes its burnt and does not taste good!
Will Mcclain
This place is bad. From top to bottom if you can avoid this store please do. There are 2 to 3 other dunking that you can visit that are in close proximity but AVOID THIS DUNKIN'S AT ALL COST IF YOU CAN. THEY ALWAYS MAKE YOUR ORDER WRONG. THEY'RE SUPER SLOW ALL THE TIME. 1 MANAGER EVEN WALKED INTO THE WOMENS BAYHROOM WHILE THERE WAS A FEMALE CUSTOMER INSIDE AND BLAMED HER WHEN SHE WANTED TO MAKE A COMPLAINT. JUST HORRIBLE CUSTOMER SERVICE ALL AROUND. THE LADY AT THE REGISTER A D THE 2 YOUNG GENTLEMAN AND THE YOUNG PREGNANT WOMAN ARE THE BEST EMPLOYEES THERE BUT EVERYONE ELSE SHOULD BE RETRAINED ON CUSTOMER SERVIAND HOW TO MAKE ORDERS OR EVEN BETTER FIRED. THAT PLACE MEEDS AN OVERHAUL.
Will McClain (W1se)
This place is bad. From top to bottom if you can avoid this store please do. There are 2 to 3 other dunking that you can visit that are in close proximity but AVOID THIS DUNKIN'S AT ALL COST IF YOU CAN. THEY ALWAYS MAKE YOUR ORDER WRONG. THEY'RE SUPER SLOW ALL THE TIME. 1 MANAGER EVEN WALKED INTO THE WOMENS BAYHROOM WHILE THERE WAS A FEMALE CUSTOMER INSIDE AND BLAMED HER WHEN SHE WANTED TO MAKE A COMPLAINT. JUST HORRIBLE CUSTOMER SERVICE ALL AROUND. THE LADY AT THE REGISTER A D THE 2 YOUNG GENTLEMAN AND THE YOUNG PREGNANT WOMAN ARE THE BEST EMPLOYEES THERE BUT EVERYONE ELSE SHOULD BE RETRAINED ON CUSTOMER SERVIAND HOW TO MAKE ORDERS OR EVEN BETTER FIRED. THAT PLACE MEEDS AN OVERHAUL.
Very clean, and worker are very nice..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Today 11/20/2023 at approximately 3:10pm was the worst customer service I have ever experienced at a Dunkin' Donuts in my life. The person I dealt with today was extremely rude and impolite. And the worst place, honestly. I asked him to warm up my bagel twist because it was cold. He started screaming on his own insolently. He told me the water is not free. I told him I asked you to warm up my bagel twist because it was cold. I didn't ask you for free water. I have my money . He said to me, "I don't understand what you want." I told him that if you do not understand, you should speak gently. He started speaking rudely. Worst customer service.
Atmosphere: 1
Service: 1
I usually never have a problem with Dunkin but this location specifically is never good. Today I went to go get breakfast before school and I asked for a croissant with American cheese and bacon and a refresher. They didn't have any croissants and didn't tell me they didn't before I ordered so I had to replace it with a bagel which I was fine with, but when I got my food and went to go eat it my refresher had little black things floating around it and I brought it back to get a new one and the new one had the same issue. My sandwich was completely wrong they gave me Swiss a cheese and sweet bacon which is not what I asked for. Not coming back here again because it's a constant issue...
It's a great place to get coffee breakfast sandwiches juices tea hot chocolate baked goods and
Atmosphere: 5
Food: 5
Service: 5
Nice people clean atmosphereWheelchair accessibility: Everywhere a lots o spaces
Atmosphere: 5
Food: 5
Service: 5
The Spanish manager is very rude and have a very bad attitude.
Atmosphere: 1
Food: 3
Service: 2
The service sucks they must have new emloyees which they are in competent of their jobs plus they always have heroine addicts sluming around or even hanging out in front of the dunking donuts ?i wouldn't go here if my life depends on it!
Nice looking Dunkin with terrible communication and service - orders are often incomplete and mobile orders pickup is chaotic when drunks aren’t placed facing the customer
Made the bets iced coffee great customer service
There are only three tables here so don't plan to sit down.
Restaurantji Recommends
Food although pre-cooked had a poor taste to it.
Atmosphere: 4
Food: 3
Service: 5
Take out your headphones, take off your hoodie, keep an eye behind you, dont talk to anyone, give the homeless guy a dollar on your way outIn other words, be safe… You might just want to get a cup of hot water extra for self defense.
Sometimes its burnt and does not taste good!
This place is bad. From top to bottom if you can avoid this store please do. There are 2 to 3 other dunking that you can visit that are in close proximity but AVOID THIS DUNKIN'S AT ALL COST IF YOU CAN. THEY ALWAYS MAKE YOUR ORDER WRONG. THEY'RE SUPER SLOW ALL THE TIME. 1 MANAGER EVEN WALKED INTO THE WOMENS BAYHROOM WHILE THERE WAS A FEMALE CUSTOMER INSIDE AND BLAMED HER WHEN SHE WANTED TO MAKE A COMPLAINT. JUST HORRIBLE CUSTOMER SERVICE ALL AROUND. THE LADY AT THE REGISTER A D THE 2 YOUNG GENTLEMAN AND THE YOUNG PREGNANT WOMAN ARE THE BEST EMPLOYEES THERE BUT EVERYONE ELSE SHOULD BE RETRAINED ON CUSTOMER SERVIAND HOW TO MAKE ORDERS OR EVEN BETTER FIRED. THAT PLACE MEEDS AN OVERHAUL.
This place is bad. From top to bottom if you can avoid this store please do. There are 2 to 3 other dunking that you can visit that are in close proximity but AVOID THIS DUNKIN'S AT ALL COST IF YOU CAN. THEY ALWAYS MAKE YOUR ORDER WRONG. THEY'RE SUPER SLOW ALL THE TIME. 1 MANAGER EVEN WALKED INTO THE WOMENS BAYHROOM WHILE THERE WAS A FEMALE CUSTOMER INSIDE AND BLAMED HER WHEN SHE WANTED TO MAKE A COMPLAINT. JUST HORRIBLE CUSTOMER SERVICE ALL AROUND. THE LADY AT THE REGISTER A D THE 2 YOUNG GENTLEMAN AND THE YOUNG PREGNANT WOMAN ARE THE BEST EMPLOYEES THERE BUT EVERYONE ELSE SHOULD BE RETRAINED ON CUSTOMER SERVIAND HOW TO MAKE ORDERS OR EVEN BETTER FIRED. THAT PLACE MEEDS AN OVERHAUL.
Atmosphere: 1
Food: 1
Service: 1