Emack & Bolio's Ice Cream

well the ice cream was good and the size of the portions was also good. my wife got a waffle cone and I got a cup. However,to the manager or owner. You should run classes on how customers should be treated. This has happened to us and others we know so it seems to be a pattern of bad customer service. We gave your location a second and third chance but it was bad service all the time. Loose the current staff and replace with people who like their jobs. You have a nice place and...read full review

Honestly there ice cream itself is really good, and I would consider myself a big ice cream fanatic. I should've went to one of the other locations since this is not really a "store" and more of a stand. The cones looked great but I'm not really a cone girl. But the spoon they gave me was basically impossible to eat the ice cream with. The girl wasn't very nice. They could have better sundaes. I would try it again at the back bay location.

Seems like this place moved from their previous spot at the North Station plaza. Perfect after a slice of pizza next door. Pricing not so bad considering the pricing inside TD. Portions are large, so just had one scoop of vanilla bean... very good. Cool seeing all the different candy cones... seem to be popular. Service was fine.. matter of fact.