Starbucks
CLOSED$$ •
655 Massachusetts Ave, Cambridge
Starbucks Reviews
Camille has been a hero for over two years. Today I went in sad and depressed again and I only told Janeen I was so sad about my financial status I feel like a failure. She did everything to make me feel better and then Camille brought my drink out to me. customer service for me isn’t about messing up my drinks But the love you put into what you do so even tho my drinks have been made wrong here before and I never cared because they all work so hard so I kept coming back ! This...read full review
Just want to share an incident here, I recently went to the Center Square Starbucks and ordered a coffee Frappuccino. As I got back to my table, I spilled my coffee all over, the staff came immediately to clean the mess and helped me clean my phone which I ruined in the process replaced the drink without cost and I think that's just extremely nice and I want to praise them here. Thank you, Starbucks!!!
Friendliest staff out of all of the Starbucks I've been to in the area! I go often and have rarely ever had my drink be incorrect, and they've been more than happy to fix it for me when it is (it's also always small things, like forgotten cinnamon topping or something similar). They frequently have customer appreciation signs (customer of the week/month) and fun drink suggestions, which I appreciate!