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Boston Market

CLOSED
$$ •

40 Drum Hill Rd, Chelmsford

Boston Market Reviews

I'll cover quality, value, cleanliness and service on a ten scale.1. Service was good, a 10 actually.2. Cleanliness of restaurant was generally good. Bathroom was cleanish,, and generally okay but definitely not maintained. Lock on stall doesn't work, stains on porcelain, generally unpleasant. Overall a 5.3. Quality on chicken was a 6, dry. Quality on Mac n cheese a 3 (used to be a 10), corn bread a 2 as it was cold and stale, red potatoes a 7 but a bit hard4. On the value size,...read full review

This appears to be yet another franchise being run into the ground in Drum Hill. No stuffing, cornbread, cranberries available... Like not even in the store, it's not that it wasn't ready. Mac and cheese and potatoes saltier than usual. Gravy was like white sauce barely flavored with chicken.

Food was okay, a little dry but that is not the reason for 2 stars. The younger male worker at the counter was rude and snippy when asked questions about the food. Not very good customer service from him, I will not be visiting this location again. I will make the drive to another location if and when I want to try this place again. I understand everywhere is short staffed but keeping the staff with better customer skills at the front counter will definitely avoid alot of bad...read full review

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