They touched the bagel with cream cheese. asked them to add more and that little chunk was what I got
Food: 1
Service: 1
Joshua Maguire
Slowest one I've ever been to every time I just
Atmosphere: 1
Food: 1
Service: 1
Joshua
Ordered on the app to pick up but apparently just the drive thru was open and nothing on the app said that…had to wait in the long drive thru line.
Ana Osorio
Great fast service in the drive thru. Very professional and courteous.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Macchiato
Heather LaChapelle
Coldbrew was half filled hashbrowns all tasted like cleaner gave us sausage egg and cheese instead of bacon egg and cheese and the girls attitude at the window was unpleasant.
Jeffrey Morrissette
Just went there for a coffee and muffin. The coffee was fine but the guy at the window had no customer service. Gave me a dirty look when I even looked at my coffee. And when you open the window to hand me my card he yelled at his coworker, WHAT! Instead of saying something like have a nice day or something like that. It's not even 6:30 in the morning yet, maybe try smiling
Doran Benzan
Older manager was screaming at her employee, could see tears in employees eyes . Was a young girl don’t think that is appropriate especially in front of customers. Feel bad for the workers there . Decaf coffee always cold . Wouldn’t go there workers never look happy and manager is a verbal abuser to her employees.
Lissette “Liz”
Hot coffee and clean bathrooms, sounds like a win-win situation!
Pete Shelzi
I have been going to this Dunkin's from day one of it's opening until present Day. I've never had a bad experience. Overall a decent spot.
shane kilroy
Absolutely disgusting behavior by the vile employee who thought it was appropriate to cuss and speak like a street walker in front of my children with her delinquent friends. Then, when the issue was brought to the manager, nothing more than a shoulder shrug and a quiet "I'm sorry" was all that was given in response. Abhorrent behavior to the fullest! The owners of this Dunkin should be ashamed of themselves for hiring such disgusting trash as employees. Would give 0 stars if possible!
If I could give 0 stars I would and I usually don't post reviews but i have to say that this is the worst dunkin donuts ever. I have been a long-time dunkin donuts customer. When this dunkin donuts opened in dracut a few years ago, I was so excited that there was one so close to my house. I was sadly disappointed. The coffee is terrible and on several occasions when i order food, i am told that they are not serving hot food at the moment. What is more infuriating is that i will wait in the drive thru line for 10 minutes and then when I get to the order speaker i am told no food. They should at least post a sign in the drive thru. This is not an isolated incident. I have tried to order bagels everyday for the past 5 days and I am told that they are not serving hot food. Unbelievable.
Nicholas Griffin
Today, me and my mother went in to get a dozen donuts and three coffees and some bagels with cream cheese. The music was so loud the workers were so loud I asked the worker told her I could not even think because the music was so loud if she could turn it down, they are all fooling around joking, yelling when you walk in it is like walking into a club anyways, I could not stand to be inside. I got my dozen of donuts and my three coffees and they forgot to give me my bagels. I was already on the highway when I realized that we did not have them so now I spent money and did not get all of my order please do better.
Matt K
Place is disgusting. Bathrooms are stained with feces, I got the wrong order with service from 3 ignorant people who couldn't even respond to me when I asked a question about getting my order corrected. They are obviously too busy hanging out and not working or cleaning this disgusting location. Save yourself and go elsewhere.Features: No safety practices here.
Lori Lytle
This message is for the owner . I was so happy when this first opened because it was in the perfect location on my way to work. Unfortunately it is extremely poorly run. There is never decaffeinated coffee made especially in the morning. I have to go inside instead of through the drive-through to ask for it because every time I do it's never made and have to wait. It is also not clean inside. It's Disappointing because you are in such a great location. Please take the time to improve your business.
Jason Turcotte
The coffee was excellent and just what I needed for the day I was having
They touched the bagel with cream cheese. asked them to add more and that little chunk was what I got
Food: 1
Service: 1
Slowest one I've ever been to every time I just
Atmosphere: 1
Food: 1
Service: 1
Ordered on the app to pick up but apparently just the drive thru was open and nothing on the app said that…had to wait in the long drive thru line.
Great fast service in the drive thru. Very professional and courteous.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Macchiato
Coldbrew was half filled hashbrowns all tasted like cleaner gave us sausage egg and cheese instead of bacon egg and cheese and the girls attitude at the window was unpleasant.
Just went there for a coffee and muffin. The coffee was fine but the guy at the window had no customer service. Gave me a dirty look when I even looked at my coffee. And when you open the window to hand me my card he yelled at his coworker, WHAT! Instead of saying something like have a nice day or something like that. It's not even 6:30 in the morning yet, maybe try smiling
Older manager was screaming at her employee, could see tears in employees eyes . Was a young girl don’t think that is appropriate especially in front of customers. Feel bad for the workers there . Decaf coffee always cold . Wouldn’t go there workers never look happy and manager is a verbal abuser to her employees.
Hot coffee and clean bathrooms, sounds like a win-win situation!
I have been going to this Dunkin's from day one of it's opening until present Day. I've never had a bad experience. Overall a decent spot.
Absolutely disgusting behavior by the vile employee who thought it was appropriate to cuss and speak like a street walker in front of my children with her delinquent friends. Then, when the issue was brought to the manager, nothing more than a shoulder shrug and a quiet "I'm sorry" was all that was given in response. Abhorrent behavior to the fullest! The owners of this Dunkin should be ashamed of themselves for hiring such disgusting trash as employees. Would give 0 stars if possible!
Restaurantji Recommends
If I could give 0 stars I would and I usually don't post reviews but i have to say that this is the worst dunkin donuts ever. I have been a long-time dunkin donuts customer. When this dunkin donuts opened in dracut a few years ago, I was so excited that there was one so close to my house. I was sadly disappointed. The coffee is terrible and on several occasions when i order food, i am told that they are not serving hot food at the moment. What is more infuriating is that i will wait in the drive thru line for 10 minutes and then when I get to the order speaker i am told no food. They should at least post a sign in the drive thru. This is not an isolated incident. I have tried to order bagels everyday for the past 5 days and I am told that they are not serving hot food. Unbelievable.
Today, me and my mother went in to get a dozen donuts and three coffees and some bagels with cream cheese. The music was so loud the workers were so loud I asked the worker told her I could not even think because the music was so loud if she could turn it down, they are all fooling around joking, yelling when you walk in it is like walking into a club anyways, I could not stand to be inside. I got my dozen of donuts and my three coffees and they forgot to give me my bagels. I was already on the highway when I realized that we did not have them so now I spent money and did not get all of my order please do better.
Place is disgusting. Bathrooms are stained with feces, I got the wrong order with service from 3 ignorant people who couldn't even respond to me when I asked a question about getting my order corrected. They are obviously too busy hanging out and not working or cleaning this disgusting location. Save yourself and go elsewhere.Features: No safety practices here.
This message is for the owner . I was so happy when this first opened because it was in the perfect location on my way to work. Unfortunately it is extremely poorly run. There is never decaffeinated coffee made especially in the morning. I have to go inside instead of through the drive-through to ask for it because every time I do it's never made and have to wait. It is also not clean inside. It's Disappointing because you are in such a great location. Please take the time to improve your business.
The coffee was excellent and just what I needed for the day I was having