Workers are Friendly they made My order to perfection ?
Atmosphere: 5
Food: 5
Service: 5
Lynne O'Connell
I like a very specific coffee a latte from Dunkin donuts and I get it hot I always get a large but I asked for it in an extra large cup for extra whipped cream and I always get it just how I want it I've never been turned down or told that that I'll have to buy an extra large in order to get the cup and that's what keeps me going to Dunkin donutsParking: Greenfield Massachusetts Federal Street and Mohawk trail I do use both however I prefer the Mohawk trail the coffee is usually hotter I get a specialty latte, caramel craze and they never have a problem making it just the way I like it so thumbs up ?Kid-friendliness: They are always kind and friendly to my granddaughter whenever she is with me truly appreciate that at every location I've ever been toWheelchair accessibility: I'm not sure if it's worth your accessible as I wasn't with anybody with any handicap but I will look into it next time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Iced Macchiato, Sweet Black Pepper Breakfast Sandwich
Nathan Gilbert
just dont go here on sundays when the manager is off. the kids working inside dont give a DAMN when no ones overseeing the drinks
Christopher “Chris” Lane
This Dunkin was extremely nice, great service. Only problem was accessing the entrance.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Jazmaine Perez
I ? like to walk to cumby I'm like down the street from them, I love ❤️ that it's not far, but I will tell you that the food is good ☺️ there Pizza is better..Ty Jazzy..
Atmosphere: 5
Food: 5
Service: 4
Pauline Jensen
I am a regular so I may be a tad bit bias.I gave 3 stars for food because I don’t like Dunkin’s food in general- no matter where I go.Service is always great! They know me by name and often go above and beyond to assist me with whatever I want/need.3 stars for atmosphere and that has nothing to do with the employees. It’s in a Sandri’s gas station so it’s a bit small, but there are a few small tables. It can get a little crowded during a busy time of day. The other reason is because there has been an on going issue with condensation on pipes (I’m told from the A/C) in the ceiling causing water to drip to the floor. One area is right by the straw/napkin station and where people could potentially be standing in line, so it drips on people. And the other spot I’ve seen is behind the counter but at least it doesn’t drip on any food station or coffee stuff.Parking: If you park right along the sidewalk which is pretty much where everyone will park PLEASE don’t pull all the way up so your bumper ends up over the sidewalk. It really makes walking traffic difficult and worse those with a handicap that have a wheelchair will not have much room.Kid-friendliness: My kids are always a “hit” when we go! Super friendly staff always making them smile/laugh.Wheelchair accessibility: No automatic door to get into the building and the only way to the door is to go to the far end of the sidewalk that has the lowering/ramp end.
Atmosphere: 3
Food: 3
Service: 5
Madalyn U.
Every time I come here there's a problem. I typically come through the drive thru before school, i get a medium iced coffee, a muffin or sometimes a wake up wrap. Recently, i've been charged more than once and I first called my bank which told me that dunkin would give me that money back and to go to them. I went there and addressed the issue and I was told "your bank has to do that" after I told them they can't because this was dunkin's mistake. They have told me their system has been doing that to a lot of people and it honestly seems like they aren't doing anything to fix the problem. I also have recently went to use one of the new coupons they're offering on the dunkin app. It was scanned and they said "it doesn't work" and charged me full price. I have this location in my phone on the dunkin app, I don't' understand why they'd offer coupons if they're not going to work.
Tyler King
Been working in the area and this Dunkin every morning has an issue with the system. A Better Dunkin is not even a quarter mile down the road.
Hugo Taggert
I bought some ice here. The lady came right out and helped me get it.
They don't have the best layout for their drive through but after the other dunkins closed down for repairs, they really stepped up and did an amazing job with the influx of customers
T B
Very pleasant customer service. Extremely busy. Very long wait. Food was not thoroughly cooked (still partially frozen). Went there at 8:30am on a Thursday, though, so I expected busy.
dale Badi
Doordash menu is not great. If you go there keep in mind drive thru is priority, inside is the longest wait. Still it's dunks so it's good
Joe Delicious
Perfect iced coffee! Just the way I prefer it on a hot day
Lisa's cleaning services
Go to Dunkin in sandries gas station on federal st gfld ma everyday for my mocha ice coffee and half the time it's not made right, plus half the staff is rude always have friends hanging out inside store distracting teenagers from their job, always a long wait for just coffees! Can barely here drive thru attendants over noise in back ground like a party going on inside everyday! Plenty of staff on hand so not sure why takes so long for one coffee!! Being a regular everyday only few staff member's know my voice, get my drink right first time and are pleasant clearly like their jobs! I appreciate the few friendly employees but can't stand a few ignorant employees. Out of all Dunkin in our area this is the one I refer to go to how sad.
Workers are Friendly they made My order to perfection ?
Atmosphere: 5
Food: 5
Service: 5
I like a very specific coffee a latte from Dunkin donuts and I get it hot I always get a large but I asked for it in an extra large cup for extra whipped cream and I always get it just how I want it I've never been turned down or told that that I'll have to buy an extra large in order to get the cup and that's what keeps me going to Dunkin donutsParking: Greenfield Massachusetts Federal Street and Mohawk trail I do use both however I prefer the Mohawk trail the coffee is usually hotter I get a specialty latte, caramel craze and they never have a problem making it just the way I like it so thumbs up ?Kid-friendliness: They are always kind and friendly to my granddaughter whenever she is with me truly appreciate that at every location I've ever been toWheelchair accessibility: I'm not sure if it's worth your accessible as I wasn't with anybody with any handicap but I will look into it next time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Iced Macchiato, Sweet Black Pepper Breakfast Sandwich
just dont go here on sundays when the manager is off. the kids working inside dont give a DAMN when no ones overseeing the drinks
This Dunkin was extremely nice, great service. Only problem was accessing the entrance.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
I ? like to walk to cumby I'm like down the street from them, I love ❤️ that it's not far, but I will tell you that the food is good ☺️ there Pizza is better..Ty Jazzy..
Atmosphere: 5
Food: 5
Service: 4
I am a regular so I may be a tad bit bias.I gave 3 stars for food because I don’t like Dunkin’s food in general- no matter where I go.Service is always great! They know me by name and often go above and beyond to assist me with whatever I want/need.3 stars for atmosphere and that has nothing to do with the employees. It’s in a Sandri’s gas station so it’s a bit small, but there are a few small tables. It can get a little crowded during a busy time of day. The other reason is because there has been an on going issue with condensation on pipes (I’m told from the A/C) in the ceiling causing water to drip to the floor. One area is right by the straw/napkin station and where people could potentially be standing in line, so it drips on people. And the other spot I’ve seen is behind the counter but at least it doesn’t drip on any food station or coffee stuff.Parking: If you park right along the sidewalk which is pretty much where everyone will park PLEASE don’t pull all the way up so your bumper ends up over the sidewalk. It really makes walking traffic difficult and worse those with a handicap that have a wheelchair will not have much room.Kid-friendliness: My kids are always a “hit” when we go! Super friendly staff always making them smile/laugh.Wheelchair accessibility: No automatic door to get into the building and the only way to the door is to go to the far end of the sidewalk that has the lowering/ramp end.
Atmosphere: 3
Food: 3
Service: 5
Every time I come here there's a problem. I typically come through the drive thru before school, i get a medium iced coffee, a muffin or sometimes a wake up wrap. Recently, i've been charged more than once and I first called my bank which told me that dunkin would give me that money back and to go to them. I went there and addressed the issue and I was told "your bank has to do that" after I told them they can't because this was dunkin's mistake. They have told me their system has been doing that to a lot of people and it honestly seems like they aren't doing anything to fix the problem. I also have recently went to use one of the new coupons they're offering on the dunkin app. It was scanned and they said "it doesn't work" and charged me full price. I have this location in my phone on the dunkin app, I don't' understand why they'd offer coupons if they're not going to work.
Been working in the area and this Dunkin every morning has an issue with the system. A Better Dunkin is not even a quarter mile down the road.
I bought some ice here. The lady came right out and helped me get it.
All was good. Unfortunately prices are climbing
Restaurantji Recommends
They don't have the best layout for their drive through but after the other dunkins closed down for repairs, they really stepped up and did an amazing job with the influx of customers
Very pleasant customer service. Extremely busy. Very long wait. Food was not thoroughly cooked (still partially frozen). Went there at 8:30am on a Thursday, though, so I expected busy.
Doordash menu is not great. If you go there keep in mind drive thru is priority, inside is the longest wait. Still it's dunks so it's good
Perfect iced coffee! Just the way I prefer it on a hot day
Go to Dunkin in sandries gas station on federal st gfld ma everyday for my mocha ice coffee and half the time it's not made right, plus half the staff is rude always have friends hanging out inside store distracting teenagers from their job, always a long wait for just coffees! Can barely here drive thru attendants over noise in back ground like a party going on inside everyday! Plenty of staff on hand so not sure why takes so long for one coffee!! Being a regular everyday only few staff member's know my voice, get my drink right first time and are pleasant clearly like their jobs! I appreciate the few friendly employees but can't stand a few ignorant employees. Out of all Dunkin in our area this is the one I refer to go to how sad.