187 Summer St, Kingston
Nice clean store.
Flawless and fast IMHO. Clean too. The coffee is good at a fair price. But I feel like I need to watch a YouTube video to understand all the coffee options.
Girl who worked the window this morning (Tue Feb 8th) and let a jackass cut my 65 year old mother taking my son to school off in the drive thru, then was rude to her when she asked why people were allowed to cut her in the drive thru line, I will be writing an email to corporate, it is NOT okay to disrespect anyone but especially someone that is clearly 40 years older then you and may not be hip to the whole mobile thing and REGARDLESS mobile orders should not be able to cut people at the speaker!!!!
DO NOT USE THE MOBILE ORDER LINE, DO NOT FOLLOW THOSE SIGNS.
If I could give zero stars I would. If there was a reset button for this place, I'd keep pressing it. This establishment which looks to be fairly new, has to be one of the worst chains to be in operation. Hours of operation are from 5am-12pm Sunday-Saturday. Drive through only for unknown reasons. They advertise mobile ordering, but never activate this feature. They have extremely limited product offerings when it comes to donuts, munchkins, bakery items. I'd like for the "Owner" of this establishment to review they're current practices, and reform them in a way that will provide better services to the community.
Told me I couldn't get something that I get every day....Sweet black pepper bacon wake up wrap. No location has ever told me no. Also say in the drive thru for 15 minutes with 3 cars in front of me.
The positive is that the have French Crullers. The negative is that the bathroom is not the cleaners.
The girls are great good service
giant sign out front that reads "open christmas day" watched 4 cars drive thru at about the same time as us to find no one working.... thanks anyway Dunkin
I asked the girl what's the biggest size you can order a vanilla chai she said xtra large so I'm like IL TAKE IT... this is literally French vanilla hot coffee but so sweet and disgusting. FIGURE IT OUT
It seems that there needs to be some training done at this location. I usually do the on the go orders and it seems like the way they have the drive-thru setup is a bit confusing for everybody. You're supposed to bypass the line and merge ahead of everybody at the window. However every time I do this they're super confused as to who I am what I've ordered, telling me there was no on the go order. Then somebody who seems to know more, possibly a manager will look and see the order with no trouble but no one has made it yet. This is happened three or four times At this point. Probably will just go back to going to the gas station one where they seem to know what's going on
Just got overcharged and the cashier immediately threw my receipt in the trash. When I asked to see it her response was "I already threw it in the trash". My total was about $9.50 for a large iced latte and two donuts (on your free donut day). On top of that they made me the wrong coffee and instead of remaking it they just squirted some flavoring in it. One of the worst coffees I've ever had. Avoid these thieves.
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187 Summer St, Kingston, MA 02364