My son had hockey tryouts that ended after close.He loves Papa Gino’s pizza and breadsticks.Called and the employee that answered said they would stay open and make it happen.That’s the customer service that deserves a review.Shout out to Bree for having an amazing staff!Thank you !
Atmosphere: 5
Food: 5
Service: 5
Lexi Durham
The food was great and Madi was fantastic!
Atmosphere: 5
Food: 5
Service: 5
annette labbe
Had a wonderful experience here. Everyone is so friendly and helpful. Keep up the great work!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperonii Pizza
Craig Falconer
Great food, great people, great times. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders
Tom F
The area where you wait for takeout is depressing. Only a couple super high stools to sit on. Put a nice cushy bench so people can sit while they wait.Push the coolers together and you will have more space
Atmosphere: 4
Food: 5
Service: 5
justin arena
Had lunch with my grandparents, awesome service from Tina! She accommodated my dietary restrictions without a problem :)
Atmosphere: 5
Food: 5
Service: 5
Waste Away Junk Removal, LLC
Consistent food great sandwiches. Highly recommend this establishment!!!
Atmosphere: 5
Food: 5
Service: 5
Paul Chamberlain
Finally gave up. Not sure why it took me so long. Food takes forever to make, they skimp on pizza toppings and charge too much for them, and they have no idea what well done means. Fries were over cooked and cold when I got them. I don't know how that is even possible. Sub rolls are typically D'Angelo s, tasteless. Get food from any place else but here.
Atmosphere: 4
Food: 1
Service: 2
Chris B.
Philly Cheesesteak #9 at DeAngelo's....yummy!!!! Sorry I took a bite already....I could not resist!!!!
Jordan
There was and issue with with my order but when I told the management they took care of me, fix my order gave me a free drink. Definitely coming back ?
Papa Gino’s has amazing food and customers service! This was by fare the best and most delicious fast food I have EVER had! I %100 recommend going.
Atmosphere: 5
Food: 5
Service: 5
Brooklynne
papa gino’s is the best fast food restaurant iv ever been to! the service there is imaculent and i will 100% be eating here again, this whole restaurant and the experience i had here was all so brilliant and made my day!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bacon Ranch Pizza, Buffalo Wing, Chicken Fingers, Brownie, Mozzarella Sticks, Chicken & Broccoli Alfredo, Steak and Cheese Sub, Macaroni and Cheese, Jack-O'-Lantern Pizzas Available 10 31 2020, Buffalo Chicken Wings, Chicken Tenders, Lobster blt Small
Brianna Z.
I will never be coming back to this Papa Gino's. A few weeks back, I went inside and ordered a small pizza and mozzarella sticks which came to almost 30$. I waited 1 hour and 15 mins for my food and it came out so disgusting, so with how displeased I was I called the store the next morning and stated my complaint. The manager I spoke with told me I had a 25$ credit "worth of food" the next time I wanted to come in to that location, and that he would write my name and number in "the book" so I can use it. Okay that's great!! Now Today, (About 2 weeks later after the phone call) I called ahead for a pickup and ask the woman to double check that everything is all set with the credit, that I have NEVER used. And she proceeds to tell me that my credit was already redeemed. Excuse me? I explained to the woman (also a manager) that I had never came in and redeemed anything. She then called the male manager that I believe I was on the phone with about my credit previously, and she states "he said he redeemed it with you in person" I responded with "that is not true I never came in there and redeemed anything ma'am" and she said "well it says it redeemed and we don't do credits by dollar amount anyway only by a certain food soo" when in fact I was completely told otherwise by the manager himself. so not only did I waste my time and money in that place, I was lied to from a manager himself on the phone and never received the credit I was promised. If I were you I wouldn't spend a dime in this horrible location, fucking unbelievable.
Brendan B.
Placed a sub for 10-minute pickup. Then changed to 20 minutes. Got to store and they hadn't started it. Got my sub after nearly 45 minutes of watching the kid in the back slapstick and shake his head at front-end staff. He placed my sandwich for GrubHub, snapped back at the cashier when she showed it to him and that it was sitting there for a present customer. Sub cold as heck and, tbh, had no meat on one half and almost no stuffing in it. Really horrible customer service, I wanted badly to remove my tip.
Wanda Conner
I had the pleasure of dealing with Mike at the Kingstown location. I was trying to use my app for the first time. This man was so wonderful!!! He put up with me for at least 10 minutes and walked me through the entire process with a smile on his face! Thank you Mike and whoever hired him was smart
My son had hockey tryouts that ended after close.He loves Papa Gino’s pizza and breadsticks.Called and the employee that answered said they would stay open and make it happen.That’s the customer service that deserves a review.Shout out to Bree for having an amazing staff!Thank you !
Atmosphere: 5
Food: 5
Service: 5
The food was great and Madi was fantastic!
Atmosphere: 5
Food: 5
Service: 5
Had a wonderful experience here. Everyone is so friendly and helpful. Keep up the great work!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperonii Pizza
Great food, great people, great times. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders
The area where you wait for takeout is depressing. Only a couple super high stools to sit on. Put a nice cushy bench so people can sit while they wait.Push the coolers together and you will have more space
Atmosphere: 4
Food: 5
Service: 5
Had lunch with my grandparents, awesome service from Tina! She accommodated my dietary restrictions without a problem :)
Atmosphere: 5
Food: 5
Service: 5
Consistent food great sandwiches. Highly recommend this establishment!!!
Atmosphere: 5
Food: 5
Service: 5
Finally gave up. Not sure why it took me so long. Food takes forever to make, they skimp on pizza toppings and charge too much for them, and they have no idea what well done means. Fries were over cooked and cold when I got them. I don't know how that is even possible. Sub rolls are typically D'Angelo s, tasteless. Get food from any place else but here.
Atmosphere: 4
Food: 1
Service: 2
Philly Cheesesteak #9 at DeAngelo's....yummy!!!! Sorry I took a bite already....I could not resist!!!!
There was and issue with with my order but when I told the management they took care of me, fix my order gave me a free drink. Definitely coming back ?
Atmosphere: 5
Restaurantji Recommends
Papa Gino’s has amazing food and customers service! This was by fare the best and most delicious fast food I have EVER had! I %100 recommend going.
Atmosphere: 5
Food: 5
Service: 5
papa gino’s is the best fast food restaurant iv ever been to! the service there is imaculent and i will 100% be eating here again, this whole restaurant and the experience i had here was all so brilliant and made my day!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bacon Ranch Pizza, Buffalo Wing, Chicken Fingers, Brownie, Mozzarella Sticks, Chicken & Broccoli Alfredo, Steak and Cheese Sub, Macaroni and Cheese, Jack-O'-Lantern Pizzas Available 10 31 2020, Buffalo Chicken Wings, Chicken Tenders, Lobster blt Small
I will never be coming back to this Papa Gino's. A few weeks back, I went inside and ordered a small pizza and mozzarella sticks which came to almost 30$. I waited 1 hour and 15 mins for my food and it came out so disgusting, so with how displeased I was I called the store the next morning and stated my complaint. The manager I spoke with told me I had a 25$ credit "worth of food" the next time I wanted to come in to that location, and that he would write my name and number in "the book" so I can use it. Okay that's great!! Now Today, (About 2 weeks later after the phone call) I called ahead for a pickup and ask the woman to double check that everything is all set with the credit, that I have NEVER used. And she proceeds to tell me that my credit was already redeemed. Excuse me? I explained to the woman (also a manager) that I had never came in and redeemed anything. She then called the male manager that I believe I was on the phone with about my credit previously, and she states "he said he redeemed it with you in person" I responded with "that is not true I never came in there and redeemed anything ma'am" and she said "well it says it redeemed and we don't do credits by dollar amount anyway only by a certain food soo" when in fact I was completely told otherwise by the manager himself. so not only did I waste my time and money in that place, I was lied to from a manager himself on the phone and never received the credit I was promised. If I were you I wouldn't spend a dime in this horrible location, fucking unbelievable.
Placed a sub for 10-minute pickup. Then changed to 20 minutes. Got to store and they hadn't started it. Got my sub after nearly 45 minutes of watching the kid in the back slapstick and shake his head at front-end staff. He placed my sandwich for GrubHub, snapped back at the cashier when she showed it to him and that it was sitting there for a present customer. Sub cold as heck and, tbh, had no meat on one half and almost no stuffing in it. Really horrible customer service, I wanted badly to remove my tip.
I had the pleasure of dealing with Mike at the Kingstown location. I was trying to use my app for the first time. This man was so wonderful!!! He put up with me for at least 10 minutes and walked me through the entire process with a smile on his face! Thank you Mike and whoever hired him was smart
Atmosphere: 5
Food: 4
Service: 5